酒店回复: Thank you so much for staying with us, we are happy to hear that you enjoyed your stay. We hope to see you again soon.
5.0分
其他
The hot tub is salt water and it actually worked, unlike most hotels, and kept it open late! Thank you!!!
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酒店回复: While our hot tub is actually not salt water, we do strive to keep it clean and well balanced to offer a pleasant experience. We are glad you enjoyed it and hope to welcome you back again soon.
5.0分
其他
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Staff were friendly and attentive to all of our needs. They didnt hesitate to help us out with any requests we had. Definitely recommend this establishment if you are in the Wisconsin area!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear our staff made such a positive impression and that you felt well taken care of during your stay. It means a lot to us that you'd recommend our hotel, and we hope to welcome you back whenever you're in the Wisconsin area!
5.0分
其他
Staff was super friendly and helpful, room was clean, facilities were in great condition.
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酒店回复: Thank you for your kind feedback! We're so glad to hear our team made you feel welcome and that you enjoyed our clean rooms and facilities. It’s always our goal to provide a comfortable and positive experience, and we appreciate you choosing to stay with us. We hope to see you again soon!
5.0分
商务出差
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Staff went above just their job. Spent time showing me the sites that where walking distance, great historical land marks, the whole township very polite, helpful. Two days at Motel was realizing, breakfast was more then just convenience. Hot, fresh, & plenty. Very clean. Great wakeup call, phone&alarm went off at same time. They set alarm (we didn't know how to). The best part for me was the pool, it was more like salt (ocean) then bleach smelling indoor pool. GREAT TWO DAYS.Thank you AmericInn for making a good feeling out of a bad reason for being there.(Picking up someone from prison)
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酒店回复: Thank you so much for your generous and detailed feedback. We're truly honored to have been part of your journey, even under difficult circumstances. It means a lot to hear that our team was able to offer not just hospitality, but genuine care and helpfulness during your stay.We're glad you enjoyed the local sights, the comfort of your room, and especially the pool—we're proud of its unique feel and are happy it added to your relaxation. It's also great to know our breakfast and wake-up service helped start your days off right.Your kind words are deeply appreciated, and we hope to welcome you back again under happier circumstances. Wishing you all the best.
5.0分
其他
Good value, clean
Clean rooms, clean lobby, clean pool. Had everything we needed, breakfast delicious.
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酒店回复: Thank you for taking the time to share your experience with us. We are pleased to hear that you found our property to be a good value and that the accommodations met your expectations. It’s wonderful to know that the cleanliness of our guest rooms, lobby, and pool contributed positively to your stay, and that our breakfast offerings were to your satisfaction.We truly appreciate your feedback and look forward to the opportunity to welcome you again in the future.
4.0分
情侣出游
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We were just there to attend events at Road America. This place was just what we needed with clean room and shower. We didn’t use the pool. Breakfast was standard with waffles, cereal, yogurt, eggs, sausages, coffee and juice. Would stay here again.
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酒店回复: Thank you for choosing to stay with us during your visit to Road America! We're so glad to hear our clean rooms and showers provided just what you needed for a comfortable stay. While you didn’t get a chance to use the pool, we hope you’ll have time to enjoy it on your next visit. We appreciate your feedback on breakfast as well, and we’re happy to know you'd stay with us again. We look forward to welcoming you back!
5.0分
家庭亲子
Great customer care. Rooms clean w/ daily service.
Awesome work folks.
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酒店回复: We truly appreciate your feedback! It’s wonderful to know our team provided attentive service and that your accommodations were well-maintained throughout your stay. Your compliments motivate us to keep delivering exceptional experiences. We can’t wait to host you again at AmericInn Plymouth!
4.0分
其他
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Clean and good location
Room was clean and comfortable. Requested more pillows which were brought quickly. No elevator so had to carry my bag up the stairs but wasn't a major issue. Breakfast was decent and I was impressed they had greek yogurt.
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酒店回复: Thank you for taking the time to share your feedback! We're pleased to hear that your stay was comfortable and that our team was able to promptly assist with your request. It’s great to know our location worked well for your plans, and we’re glad you enjoyed the breakfast options—especially the healthier choices.We understand that stairs can be a bit of a challenge, and we appreciate your flexibility. Your comments help us continue to improve, and we hope to welcome you back again soon!
4.0分
家庭亲子
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We had one issue. I checked in for our two rooms around 4pm on the day of arrival. Our second room was only needed for a shower later the same evening. However, when i went in (around 7pm), the room had not been cleaned.
I contacted the front desk who said they will pass the info to the manager.
The next morning i spoke with the front desk person who said the manager was aware of our situation and credited the room charge for that day.
I understand mistakes happen but i expect management directly handle the situation quickly and this hotel team did a very nice job and was pleasant to work with.
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酒店回复: Thank you for sharing your experience with us.We’re sorry to hear about the issue with your second room and truly appreciate your understanding. While mistakes can but should never happen, we’re glad our team responded quickly and professionally to make things right. It’s wonderful to know you found our staff pleasant to work with—we’ll be sure to pass along your kind words. We hope to have the opportunity to welcome you back for a smooth and enjoyable stay.
总体来说一切都很好
The hot tub is salt water and it actually worked, unlike most hotels, and kept it open late! Thank you!!!
Staff were friendly and attentive to all of our needs. They didnt hesitate to help us out with any requests we had. Definitely recommend this establishment if you are in the Wisconsin area!
Staff was super friendly and helpful, room was clean, facilities were in great condition.
Staff went above just their job. Spent time showing me the sites that where walking distance, great historical land marks, the whole township very polite, helpful. Two days at Motel was realizing, breakfast was more then just convenience. Hot, fresh, & plenty. Very clean. Great wakeup call, phone&alarm went off at same time. They set alarm (we didn't know how to). The best part for me was the pool, it was more like salt (ocean) then bleach smelling indoor pool. GREAT TWO DAYS.Thank you AmericInn for making a good feeling out of a bad reason for being there.(Picking up someone from prison)
Good value, clean
Clean rooms, clean lobby, clean pool. Had everything we needed, breakfast delicious.
We were just there to attend events at Road America. This place was just what we needed with clean room and shower. We didn’t use the pool. Breakfast was standard with waffles, cereal, yogurt, eggs, sausages, coffee and juice. Would stay here again.
Great customer care. Rooms clean w/ daily service.
Awesome work folks.
Clean and good location
Room was clean and comfortable. Requested more pillows which were brought quickly. No elevator so had to carry my bag up the stairs but wasn't a major issue. Breakfast was decent and I was impressed they had greek yogurt.
We had one issue. I checked in for our two rooms around 4pm on the day of arrival. Our second room was only needed for a shower later the same evening. However, when i went in (around 7pm), the room had not been cleaned.
I contacted the front desk who said they will pass the info to the manager.
The next morning i spoke with the front desk person who said the manager was aware of our situation and credited the room charge for that day.
I understand mistakes happen but i expect management directly handle the situation quickly and this hotel team did a very nice job and was pleasant to work with.