酒店回复: Dear Valued Guest,Thank you very much for your feedback. We are glad to know that you enjoyed our elegant environment, spacious and tidy room, and the comfort of the bedding for a restful night’s sleep.Your compliments on our warm and attentive front desk service truly mean a lot to us. We also appreciate your feedback regarding service, as it helps us continue to improve.Thank you for your recommendation, and we look forward to welcoming you back on your next visit.Kind regards,Vu Thuy LyFront Office Manager
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are pleased to know that you appreciated the spacious layout of our apartment and the well-equipped facilities designed for a comfortable stay.Please kindly note that the surrounding construction is being carried out by the local authorities and is expected to be completed early this year, bringing a significantly improved and refreshed environment to the area.We appreciate your understanding and look forward to welcoming you back again soon.Kind regards,Vu Thuy LyFront Office Manager
酒店回复: Dear Valued Guest,Thank you so much for sharing your feedback. We are pleased to know that you were satisfied with our cleanliness and service. We sincerely apologize for any inconvenience caused by the surrounding construction, which is temporary. We truly appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kind regards,Vu Thuy LyFront Office Manager
酒店回复: 尊敬的 Andrei C123：
非常感谢您精彩的点评。很高兴得知您喜欢我们的早餐、设施和便利的地理位置，并度过了一个轻松愉快的周末。您的好评对我们的团队意义重大。我们期待很快再次欢迎您入住，享受愉快的住宿体验。
此致，
Vu Thuy Ly
前台经理
点评来源 Trip.com
4.6分
豪华特大床一室公寓
独自旅行
房间十分棒，有厨房，有餐具，有洗衣机冰箱，健身房设备很多，泳池景观优美。
酒店出门靠近湖边一侧的小巷里面有很多美食和我咖啡，但是反方向一侧却是垃圾堆，下雨会淹水。
展开
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your detailed feedback.We’re happy to know you enjoyed the room facilities, as well as our gym and the pool with its beautiful view.We also appreciate your comments regarding the surrounding area. The local authorities are currently carrying out improvement plans to enhance the neighborhood, and we hope you will notice a more pleasant environment on your next visit.We look forward to welcoming you back for another comfortable stay in the near future.Warm regards,Vu Thuy LyFront Office Manager
5.0分
一卧室公寓
商务出差
不错的酒店，周边西湖边，交通相对方便，离开老城区隔了点距离，但避免了拥堵的交通，酒店的早餐很赞
展开
酒店回复: Dear Feitongxunchang151,Thank you very much for your feedback. We are delighted to hear that you enjoyed our location near West Lake, the convenient transportation options, and particularly our breakfast offerings. We also appreciate your comment regarding the distance from the Old Quarter, and we are pleased that the surroundings contributed to a more relaxing stay.Your feedback is truly valued, and we look forward to the pleasure of welcoming you back in the near future.Warm regards,Vu Thuy LyFront Office Manager
环境优雅，房间宽敞整洁，床品柔软舒适，一夜好眠！前台服务热情周到，下次再来入住体验不错，值得推荐的一家酒店
房间不小，设施新，比较全(如果你自己做饭的话，电饭煲微波炉，冰箱，炒锅都有)除了这些，最实用的就是洗衣机，周边环境很差，正在拆迁，不过附近小店比较多，出口有个按摩店比老城区路边的便宜还好，老板娘还真空上阵(有贴的)，白天比较吵，晚上好些…楼顶天台因为这几天下雨，也拍不到什么好景
日本人比较多，挺干净的，就是酒店位置稍微有点偏，如果到36条街，打车15-20分钟左右，早餐一般般吧。走出去门口在修路，边上有个商场步行7-8分钟可以逛逛。如果喜欢热闹，还是建议住老城区。
我们在奥克伍德酒店住了两晚，体验非常棒。我们大清早抵达河内，工作人员非常乐于助人，帮我们保管行李，甚至还允许我们在上午11点左右就办理了入住。之后，他们对我们提出的任何需求都提供了极大的帮助，而且酒店还提供免费自行车，可以用来探索美丽的西湖区。酒店地理位置便利，位于小镇的安静区域，周围绿地环绕，还有很多很棒的餐厅。宽敞阳台外的景色非常迷人，食物也很美味。我希望能有机会再次入住。
这次出差河内，我没有再选择Somerset，而是入住了Oakwood，对它的泳池、服务和清洁度都非常满意。这里也很适合家庭入住。不过，酒店的位置不太理想，去市中心和韩国城都挺远的。好在周围有几家不错的餐厅，步行就能到达。
我住过很多酒店，但这次真的让我惊喜不已。早餐很棒，房间设施齐全，甚至还有一个带厨具和餐具的小厨房。健身房不错，泳池也很好。对我们来说，这是一个非常放松的周末。而且地理位置也很好，附近有很多好吃的餐厅。
房间十分棒，有厨房，有餐具，有洗衣机冰箱，健身房设备很多，泳池景观优美。
酒店出门靠近湖边一侧的小巷里面有很多美食和我咖啡，但是反方向一侧却是垃圾堆，下雨会淹水。
不错的酒店，周边西湖边，交通相对方便，离开老城区隔了点距离，但避免了拥堵的交通，酒店的早餐很赞
地理位置绝佳，酒店服务也超棒。工作人员非常友好，乐于助人。位置简直完美，景色美得令人惊叹。无论是家庭出游、情侣度假还是独自旅行都非常适合。强烈推荐！✨
这里绝对是家庭度假的好地方。我们住了5天。我们很喜欢这里的泳池，每天都花时间在泳池边。健身中心设施齐全，视野也很好。我们住的是两卧室套房，住了5天。房间宽敞干净。从阳台上还能看到西湖。总的来说，这是一次愉快的体验。
酒店位置稍微有点远离市中心热闹区域。如果想外出或者去附近的购物中心，最好打Grab或出租车。