酒店回复: Thank you for reaching out and sharing your experience. We understand how frustrating it can be to realize that your reservation was made at a location farther than intended, especially when time is tight.While we always encourage guests to double-check location details before confirming their booking, we know that these things can sometimes happen—especially when recommendations and booking platforms may list nearby towns.As per our standard policy, we’re unable to offer refunds for same-day cancellations or no-shows, as rooms are held specifically for each guest. That said, we truly regret that you were unable to stay with us and hope you’ll consider giving us another try should your travels bring you near Jefferson in the future.Please don’t hesitate to reach out directly if you have any further questions or concerns—we're here to help.
酒店回复: sorry for trouble you get. but in your reservation you selected queen size bed. as per brand standard that's bed i allocated you is queen size beds.
4.0分
情侣出游
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This Super 8 is a good value. Nothing fancy, not much for breakfast, but good for the price. It was very clean and that is our priority. Coffee was not good. Also, new bedspreads and curtains would brighten up the rooms.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you found our motel to be a good value and appreciated the cleanliness — we take pride in maintaining a clean and comfortable environment for our guests. We are really sorry about the coffee. Your suggestions about updating the bedspreads and curtains are helpful and will be taken into consideration as we continue to improve our guest experience. We hope to welcome you back in the future!
5.0分
其他
Rooms are clean affordable. Staff is accommodating and friendly.
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酒店回复: Thank you very much for your recent stay with us. we're appreciate your feedback.. !!! Hope To See you Again..
3.0分
情侣出游
Room was clean, bed was comfortable, but all the hallways were dirty needed vacuuming bad
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酒店回复: Thank you very much for your recent stay with us. we're appreciate your feedback.. !!!
5.0分
其他
Great trip
Great price and very convenient location. Will stay again.
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酒店回复: Thank you very much for your recent stay with us. we're appreciate your feedback.. !!! Hope To See you Again..
5.0分
其他
Clean room, property, quiet except for highway noise
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酒店回复: Thank you very much for your recent stay with us. we're appreciate your feedback.. !!! Hope To See you Again..
3.0分
其他
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Don’t stay
Entire hotel smells like Indian food. Beds are extremely hard the floor would have been more comfortable to sleep on the pillows are overly stuffed and extremely firm heater doesn’t work very well had to turn it up to 80 just to get warmish. Very few breakfast options 2 packs of oatmeal and toast
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酒店回复: We are extremely very sorry that you had lots of problem during your stay at our motel. We had apologize for it. I will take your complain to my staff member and I will try to not happen this kind of matter in the future and once again, we are extremely very sorry.
无用
一位缺乏经验的顾客试图在艾姆斯预订酒店，却没有意识到最推荐的酒店离杰斐逊有一小时车程，于是强行预订了房间。我们没时间浪费，所以不得不为无法使用的住宿付费。
需要一些清新剂。电视停播了，并提示如果发生这种情况请联系前台。我试过了，但似乎最直接的解决办法是让前台把电话挂断。
早上洗冷水澡
没有热水，完全没有水
工作人员毫无帮助。床尺寸不对，而且没人修。有人整晚都很吵，工作人员根本不理会，最后不得不报警。再也不去了
This Super 8 is a good value. Nothing fancy, not much for breakfast, but good for the price. It was very clean and that is our priority. Coffee was not good. Also, new bedspreads and curtains would brighten up the rooms.
Rooms are clean affordable. Staff is accommodating and friendly.
Room was clean, bed was comfortable, but all the hallways were dirty needed vacuuming bad
Great trip
Great price and very convenient location. Will stay again.
Clean room, property, quiet except for highway noise
Don’t stay
Entire hotel smells like Indian food. Beds are extremely hard the floor would have been more comfortable to sleep on the pillows are overly stuffed and extremely firm heater doesn’t work very well had to turn it up to 80 just to get warmish. Very few breakfast options 2 packs of oatmeal and toast