Staff were very nice, very quick to help with any issues (not that we had any but we had forgotten forks for a meal and they kindly provided some). Pool area was clean, only complaint there was hot tub jets werent working but otherwise great. Breakfast had great options and ample room to eat. Room was clean and amenities were stocked. Would definitely recommend staying here.
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酒店回复: Hotel Response:Thank you so much for your wonderful feedback, Kali! We’re glad to hear you enjoyed your stay and appreciated our staff’s helpfulness, clean rooms, and breakfast options. We apologize for the hot tub jets not working during your visit maintenance has been notified to ensure they’re back in full operation. We truly appreciate your recommendation and look forward to welcoming you back again soon!
5.0分
家庭亲子
Every time we stay, we love it. Very welcoming and willing to work with our situation. Amazing people!!
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酒店回复: Thank you so much, Ambdrew! We truly appreciate your loyalty and are thrilled to hear that you always enjoy your stays with us. Our team takes pride in providing a welcoming atmosphere and being flexible to meet our guests’ needs. We look forward to seeing you again on your next visit!
4.0分
其他
Clean
Clean and friendly staff. A little worn- bathrooms could use fresh paint. But it was comfortable
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酒店回复: Thank you, Erin, for sharing your feedback with us. We’re glad to hear you found our hotel clean, comfortable, and our staff friendly. We appreciate your comments regarding the bathroom paint and will keep this in mind as we continue making updates to improve our guests’ experience. We look forward to welcoming you back again soon.
5.0分
家庭亲子
Very good service from the staff. Worked with us on any issues, but one of the best for the value
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酒店回复: Thank you, Ambdrew, for your kind words! We’re delighted to hear our staff made your stay enjoyable and that you found great value at Baymont in Baldwin. We look forward to welcoming you back again soon!
5.0分
家庭亲子
Friendly staff. Extremely clean and well maintained property. Next time Im in the area Ill stsy here again.
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酒店回复: Thank you, Christopher, for your wonderful review! We’re so glad you enjoyed our friendly staff and the cleanliness of our property. It’s great to hear that you’d choose to stay with us again when you’re in the area. We look forward to welcoming you back for another excellent experience.
3.0分
商务出差
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OK crash pad, unfortunate breakfast room
The hotel makes for an easy access place to stop for a night just off the interstate. Expect lots of cars in the parking lot and loads of folks at breakfast on the weekend. Main complaint was the breakfast "room" which was a narrow one without much space to accommodate food options and tables for diners. They have a much larger, underutilized lobby that could better serve their needs with more tables and chairs and fewer slot machines.
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酒店回复: Thank you, Charles, for your feedback. We’re glad our location worked well for your stay. We understand your concern about the breakfast area—during busy times, we also use the front lobby space with extra tables and chairs to give guests more room to enjoy breakfast. We appreciate your suggestion and will continue looking at ways to improve the experience.
2.0分
朋友出游
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It was a convenient location for our needs. Staff appeared to live IN the hotel and were mediocre. Pool had no heat, breakfast was a joke and in a tiny room that had no space to move and cold food. And we noticed blood on the wall in the bathroom! Should have known to cancel when they wanted to charge us $20 for early check-in when they said they had our room ready. Not a fan of Wyndham hotels after this!!
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酒店回复: Dear Leann, We’re sorry to hear about your experience. The health department requires a certain water temperature for the pool, and we keep it at that level. We also have a hot tub kept at 101°F if you prefer warmer water. Regarding the early check-in fee, it is a standard policy when rooms are ready before the regular check-in time.
4.0分
情侣出游
There was mold on the ceiling in the shower. Meant to tell someone but no one was around at check out. Overall experience was great
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酒店回复: Thank you for your feedback, Abby. We have addressed and fixed the issue you mentioned. We’re glad you enjoyed your overall stay and hope to welcome you back soon.
4.0分
商务出差
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Just okay
My room seemed damp the whole time I was here. I can’t figure out why. The breakfast area is way too small, people were standing around trying to eat. Breakfast ended at 9 AM even on weekends .They don’t want you to take food and drink out of the room, theres actually a sign that says not to. Also, the worker was in there trying to microwave food to put out. They did have eggs and sausage besides the waffle maker, but only one waffle maker and they should get their worker a microwave for their back room so they’re not trying to do that while the guests are trying to eat.
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酒店回复: Dear Kimberly,Thank you for your feedback. We do have a microwave in our back room for preparing breakfast items, but on busy mornings—especially weekends—we sometimes use both the back room and the breakfast area to keep food stocked promptly for guests. This helps ensure everyone can enjoy fresh items without long waits.
4.0分
其他
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Good place to stay, great price
Checking was gas and friendly.
Room was clean
Bed was comfortable.
Bathroom was pretty clean but could have used a little better job ( better than most)
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酒店回复: Dear Robert,Thank you for your kind feedback. We’re glad you enjoyed our great value, friendly check-in, clean and comfortable room, and overall bathroom cleanliness. We appreciate your note about improving our bathroom cleaning and will share it with our housekeeping team to make your next stay even better. We look forward to welcoming you back soon.
Staff were very nice, very quick to help with any issues (not that we had any but we had forgotten forks for a meal and they kindly provided some). Pool area was clean, only complaint there was hot tub jets werent working but otherwise great. Breakfast had great options and ample room to eat. Room was clean and amenities were stocked. Would definitely recommend staying here.
Every time we stay, we love it. Very welcoming and willing to work with our situation. Amazing people!!
Clean
Clean and friendly staff. A little worn- bathrooms could use fresh paint. But it was comfortable
Very good service from the staff. Worked with us on any issues, but one of the best for the value
Friendly staff. Extremely clean and well maintained property. Next time Im in the area Ill stsy here again.
OK crash pad, unfortunate breakfast room
The hotel makes for an easy access place to stop for a night just off the interstate. Expect lots of cars in the parking lot and loads of folks at breakfast on the weekend. Main complaint was the breakfast "room" which was a narrow one without much space to accommodate food options and tables for diners. They have a much larger, underutilized lobby that could better serve their needs with more tables and chairs and fewer slot machines.
It was a convenient location for our needs. Staff appeared to live IN the hotel and were mediocre. Pool had no heat, breakfast was a joke and in a tiny room that had no space to move and cold food. And we noticed blood on the wall in the bathroom! Should have known to cancel when they wanted to charge us $20 for early check-in when they said they had our room ready. Not a fan of Wyndham hotels after this!!
There was mold on the ceiling in the shower. Meant to tell someone but no one was around at check out. Overall experience was great
Just okay
My room seemed damp the whole time I was here. I can’t figure out why. The breakfast area is way too small, people were standing around trying to eat. Breakfast ended at 9 AM even on weekends .They don’t want you to take food and drink out of the room, theres actually a sign that says not to. Also, the worker was in there trying to microwave food to put out. They did have eggs and sausage besides the waffle maker, but only one waffle maker and they should get their worker a microwave for their back room so they’re not trying to do that while the guests are trying to eat.
Good place to stay, great price
Checking was gas and friendly.
Room was clean
Bed was comfortable.
Bathroom was pretty clean but could have used a little better job ( better than most)