Morning breakfast was scheduled for 6 am. Didnt even show io till 6: 6:20 to atart to open. I seen 3 other couples also waiting and then just leave. Wouldnt recommend to any of my friends
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酒店回复: Hello Mike,Thank you for sharing your feedback. We apologize for the inconvenience you experienced during check-in and with our breakfast service. Our morning staff handles multiple responsibilities, including preparing breakfast and assisting guests at the same time. When guests call or need receipts early in the morning, it can create a short delay. However, breakfast should still be ready on time, and we will be reviewing this to improve our process.We appreciate you bringing this to our attention, and we hope to have the chance to provide you with a better experience in the future.
4.0分
家庭亲子
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The staff was excellent. The only thing that was kind of crappy was that the elevator was all the way down the hall rather than close to the lobby and there was not enough parking. I had to park around back of the hotel and walk quite a ways to find a door. As a lady, this kind of creeped me out at one in the morning.
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酒店回复: Dear Teal,We’re glad to hear you found our staff excellent and appreciate your feedback. We understand that parking can be limited when the hotel is busy, and we’re sorry for the inconvenience. Our elevator is located in the middle of the building to provide convenient access from all areas of the property. Thank you for sharing your thoughts, and we hope to welcome you again soon.
4.0分
家庭亲子
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Good value in a convenient location right off I-94. Nearby fuel and restaurants. The free breakfast was pretty basic and we chose to go out for breakfast both days.
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酒店回复: Thank you, Evin, for sharing your feedback. We’re glad you found our location convenient and a good value. Our breakfast offers many options, including scrambled eggs, sausage, waffles, yogurt, donuts, muffins, bagels, cereal, breads, coffee, and juice. We hope you’ll enjoy them on your next stay!
1.0分
其他
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The customer service was terrible. We had four people staying in our room, they gave us three towels. We skipped housekeeping Saturday morning and asked for more towels, and they said no.
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酒店回复: Dear James,Our property maintains a full stock of towels at all times, and additional towels are always available upon request at the front desk. Guests are welcome to stop by anytime to pick them up. We do not limit or refuse towel requests, so this situation does not reflect our standard procedures.
4.0分
其他
Everything ok. Breakfast was typical for the type of motel this is. After 8:15 not much food left.
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酒店回复: Thank you for your feedback, Ioan. We’re glad to hear everything was okay during your stay. We appreciate your comment about breakfast we do our best to keep items fresh, which can sometimes take 10–15 minutes to prepare. We hope to see you again soon!
5.0分
情侣出游
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Staff were very nice, very quick to help with any issues (not that we had any but we had forgotten forks for a meal and they kindly provided some). Pool area was clean, only complaint there was hot tub jets werent working but otherwise great. Breakfast had great options and ample room to eat. Room was clean and amenities were stocked. Would definitely recommend staying here.
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酒店回复: Hotel Response:Thank you so much for your wonderful feedback, Kali! We’re glad to hear you enjoyed your stay and appreciated our staff’s helpfulness, clean rooms, and breakfast options. We apologize for the hot tub jets not working during your visit maintenance has been notified to ensure they’re back in full operation. We truly appreciate your recommendation and look forward to welcoming you back again soon!
5.0分
家庭亲子
Every time we stay, we love it. Very welcoming and willing to work with our situation. Amazing people!!
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酒店回复: Thank you so much, Ambdrew! We truly appreciate your loyalty and are thrilled to hear that you always enjoy your stays with us. Our team takes pride in providing a welcoming atmosphere and being flexible to meet our guests’ needs. We look forward to seeing you again on your next visit!
4.0分
其他
Clean
Clean and friendly staff. A little worn- bathrooms could use fresh paint. But it was comfortable
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酒店回复: Thank you, Erin, for sharing your feedback with us. We’re glad to hear you found our hotel clean, comfortable, and our staff friendly. We appreciate your comments regarding the bathroom paint and will keep this in mind as we continue making updates to improve our guests’ experience. We look forward to welcoming you back again soon.
5.0分
家庭亲子
Very good service from the staff. Worked with us on any issues, but one of the best for the value
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酒店回复: Thank you, Ambdrew, for your kind words! We’re delighted to hear our staff made your stay enjoyable and that you found great value at Baymont in Baldwin. We look forward to welcoming you back again soon!
5.0分
家庭亲子
Friendly staff. Extremely clean and well maintained property. Next time Im in the area Ill stsy here again.
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酒店回复: Thank you, Christopher, for your wonderful review! We’re so glad you enjoyed our friendly staff and the cleanliness of our property. It’s great to hear that you’d choose to stay with us again when you’re in the area. We look forward to welcoming you back for another excellent experience.
Had to call to get help to check in. Not friendly
Morning breakfast was scheduled for 6 am. Didnt even show io till 6: 6:20 to atart to open. I seen 3 other couples also waiting and then just leave. Wouldnt recommend to any of my friends
The staff was excellent. The only thing that was kind of crappy was that the elevator was all the way down the hall rather than close to the lobby and there was not enough parking. I had to park around back of the hotel and walk quite a ways to find a door. As a lady, this kind of creeped me out at one in the morning.
Good value in a convenient location right off I-94. Nearby fuel and restaurants. The free breakfast was pretty basic and we chose to go out for breakfast both days.
The customer service was terrible. We had four people staying in our room, they gave us three towels. We skipped housekeeping Saturday morning and asked for more towels, and they said no.
Everything ok. Breakfast was typical for the type of motel this is. After 8:15 not much food left.
Staff were very nice, very quick to help with any issues (not that we had any but we had forgotten forks for a meal and they kindly provided some). Pool area was clean, only complaint there was hot tub jets werent working but otherwise great. Breakfast had great options and ample room to eat. Room was clean and amenities were stocked. Would definitely recommend staying here.
Every time we stay, we love it. Very welcoming and willing to work with our situation. Amazing people!!
Clean
Clean and friendly staff. A little worn- bathrooms could use fresh paint. But it was comfortable
Very good service from the staff. Worked with us on any issues, but one of the best for the value
Friendly staff. Extremely clean and well maintained property. Next time Im in the area Ill stsy here again.