酒店回复: Thank you for taking the time to let us know about your experience while staying with us. Your negative experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent issues like this from occurring in the future.
酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. It is always helpful to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team members as a learning opportunity. I am very sorry to see you did not enjoy your stay with us. We hope to welcome you again soon.
5.0分
情侣出游
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酒店环境优美，附近餐厅众多，距离0.5至2英里。房间干净宽敞，员工友好热情。停车位充足。
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酒店回复: Thank you for your feedback. We appreciate your time, and are glad to see you had a wonderful stay with us. Thank you for allowing us to host you at the Courtyard by Marriott Albany Airport.
酒店回复: Thank you for your feedback. We appreciate your time, and are glad to see you had a wonderful stay with us. Thank you for allowing us to host you at the Residence Inn by Marriott Albany Airport
5.0分
其他
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翻译提供方：Google
太棒了
酒店员工太棒了，超级友好！为我们办理入住的工作人员竭尽全力帮助我们安顿下来。真是一次很棒的体验！
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酒店回复: On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
一周里住了两晚，感觉酒店卫生做得比较一般。虽然相对比较新。早餐完全不换品种，丝毫不差。不会再住。
奥尔巴尼的周末夜
我们的住宿体验还不错。房间感觉宽敞，设计也很好。唯一的问题是：空调出风口直接对着床，而且无法调节，导致床铺区域非常冷。枕头也不舒服，支撑性也不好。
干净整洁，我需要的一切都在一个房间里。电视/空调/带洗碗机的设施齐全的厨房。床和沙发非常舒适。非常安静，方便前往附近的其他餐厅或购物中心👍♥️
虽然房子看起来很新，但清洁不太到位，所以到处都发霉了。床单上沾满了粘糊糊的东西，我甚至在浴室地板上发现了一颗婴儿的牙齿。厨房工作人员很粗鲁。总的来说，房子很漂亮，但不太干净，室内泳池也冷得要命！
我们住得很棒！房间干净，餐厅和酒吧也很棒。入住期间，我们尝试了一些饮品和菜单上不同的菜品，并没有让我们失望。早餐包含在房费里，很棒，但你也可以在餐厅点一些菜，包括星巴克:)
住得不错。不过遇到了一些问题。入住花了大约10分钟，那个女孩不停地问我为什么住在那里，我礼貌地告诉她几次我宁愿不说，她也不会接受我的回答。另外，退房时间是中午，女服务员大约上午11点敲门，我甚至在门上挂了牌子。我拒绝打扫房间。这两个问题都很烦人，如果员工有点常识的话，本来可以很容易地避免。管理层需要更好地培训员工。
酒店环境优美，附近餐厅众多，距离0.5至2英里。房间干净宽敞，员工友好热情。停车位充足。
很棒的酒店。房间非常干净宽敞。住宿体验很棒。食物和早餐都很棒。工作人员友好且知识渊博。强烈推荐并会再次入住。
太棒了
酒店员工太棒了，超级友好！为我们办理入住的工作人员竭尽全力帮助我们安顿下来。真是一次很棒的体验！
房间非常宽敞洁净，冰箱带冷冻室，健身房很棒，室内游泳池温暖！