酒店回复: ¡Muchas gracias por compartir tu experiencia!Nos alegra saber que nuestra ubicación cerca del State Farm Stadium, así como la atención, la limpieza y las comodidades de nuestras habitaciones, fueron de tu agrado. También nos complace que hayas disfrutado tener tiendas y el outlet a tan poca distancia.Apreciamos tu recomendación y esperamos darte la bienvenida nuevamente muy pronto.¡Gracias por elegirnos!
酒店回复: “Thank you for your feedback. We’re sorry to hear the highway noise impacted your stay. While it’s not something we can fully control, we understand how important a quiet room is and will gladly accommodate a room farther from the highway next time. Please let us know how we can make your next visit more comfortable.”
5.0分
其他
原文
翻译提供方:Google
伟大的。
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酒店回复: Thank you so much for the 10/10 rating. We appreciate you staying with us.
2.0分
其他
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The water pressure was HORRIBLE !! And I mean HORRIBLE. The shower stopped running water for 2 minutes while I had soap in my eyes … ruined my whole trip not being able to shower confidently
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酒店回复: We’re truly sorry to hear about your experience with the water pressure. That’s understandably frustrating, and we apologize for the inconvenience it caused during your stay. This is not the standard we aim to provide. We were not aware of the issue at the time, and had we known, we would have addressed it immediately. The matter has since been investigated to ensure it doesn’t happen again. We appreciate your feedback, as it helps us improve for future guests.
5.0分
其他
Nina was great and treat us well. I wish they had a hot tub but the pool was heated which was nice. Great little gym as well
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酒店回复: Thank you for your kind feedback! We’re thrilled to hear that Nina took great care of you—we’ll be sure to share your compliments with her. We’re glad you enjoyed the heated pool and our gym, and we appreciate your suggestion regarding a hot tub. We hope to welcome you back again soon!
1.0分
其他
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My reserved room was given to another guest and the replacement room was said to be the same but it was not - it had a slippery tub rather than roll in shower. The windows/walls did not muffle the sound of the highway.
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酒店回复: Thank you for your feedback. We sincerely apologize that your reserved room was given to another guest and that the replacement room did not meet your accessibility needs. This is not acceptable, and we regret the inconvenience and safety concern caused.We are also sorry for the noise from the highway and appreciate you bringing this to our attention so we can improve.
服务很棒,酒店也超级干净。
这是一个很棒的住宿地点,但是客房服务太催促了,敲门时间比退房时间早得多。
早餐糟透了,食物又干又硬,选择少得可怜。完全没有肉类,那些重新加热的早餐三明治里只有一块“蛋饼”夹在面包里。燕麦粥又稠又黏,根本舀不下来。太糟糕了!跟Residence Inn典型的早餐完全不一样!我就是冲着这个才选的,结果却大失所望!
如果您要去州立农场体育场参加活动,这家酒店是个不错的选择。他们服务一流,房间设施齐全,干净整洁,附近还有几家商店,包括一家奥特莱斯购物中心。
每天限用两条毛巾,没有每日局部清洁服务,还得反复去前台拿装毛巾的垃圾袋!!!六天糟糕的住宿体验!!!
这并非你的错,只是房间紧邻高速公路,真的很吵。
伟大的。
The water pressure was HORRIBLE !! And I mean HORRIBLE. The shower stopped running water for 2 minutes while I had soap in my eyes … ruined my whole trip not being able to shower confidently
Nina was great and treat us well. I wish they had a hot tub but the pool was heated which was nice. Great little gym as well
My reserved room was given to another guest and the replacement room was said to be the same but it was not - it had a slippery tub rather than roll in shower. The windows/walls did not muffle the sound of the highway.