酒店回复: Thank you, Chris so much for your kind words! We're thrilled to hear that you and your family had a great stay with us. It's wonderful to know that you enjoyed our breakfast options, found the beds comfortable, and appreciated the cleanliness of our rooms. We're especially glad to hear our beds helped you rest without any discomfort — that's exactly the kind of experience we aim to provide. We hope to welcome you all back again soon!Warm regards,

酒店回复: Thank you so much for your wonderful 10/10 review! We truly appreciate your kind words and your thoughtful feedback. We’re glad you enjoyed your stay overall. We also appreciate your suggestions about the bedding and the airflow direction on the AC — we’re always looking for ways to improve comfort for our guests and will certainly share your input with our team. We hope to welcome you back soon for another great experience!

酒店回复: Dear [Guest's Name],Thank you for taking the time to share your feedback. I'm truly sorry to hear that your stay was disrupted by noise from the interstate. A good night’s sleep is one of the most important parts of any hotel stay, and I regret that we fell short in providing that experience for you.Your comfort is very important to us, and we understand how frustrating it can be to leave feeling tired rather than rested. We’re currently exploring ways to improve sound insulation in our rooms, and your feedback helps us prioritize these efforts. For any future visits, please feel free to request a room on the quieter side of the building — we’ll do our best to accommodate your preferences.We appreciate your honesty and hope you’ll consider giving us another opportunity to provide a more restful and enjoyable stay.Warm regards,Abbey VolantiHoliday Inn Express, Beloit WIAssistant General Manger

酒店回复: Thank you for taking the time to share your feedback about your recent stay at HIE Beloit! We’re glad to hear you found the room clean and up to date — that means a lot to us. We apologize for the inconvenience with the shower door and the window shade; your comments have been shared with our maintenance team so we can address these issues promptly. We hope to have the opportunity to welcome you back and provide an even better experience next time!

酒店回复: Dear Sarah, Thank you for taking the time to share your feedback about your recent stay at Holiday Inn Express Beloit. We sincerely apologize for the inconvenience you experienced with housekeeping during your visit.Per IHG standards, our housekeeping changes sheets every five days for extended stays. That said, we are always happy to accommodate additional requests such as towel refreshes or more frequent sheet changes whenever needed. We’re sorry if this was not clearly communicated or easily accessible during your stay.Your comments regarding overall housekeeping experience have been noted and will be shared with our team to ensure we’re meeting both brand standards and guest expectations. Guest comfort is always our top priority, and we appreciate your input as it helps us improve.We hope to have the opportunity to welcome you back in the future for a better stay.Warm regards,Abbey VolantiHoliday Inn Express, Beloit WIAssistant General Manger

酒店回复: Dear Jessica,Thank you so much for your glowing 10/10 review! We’re thrilled to hear that you enjoyed your recent stay with us at Holiday Inn Express Beloit. It’s especially rewarding to know that our team’s commitment to great customer service and cleanliness made such a strong impression — and we’re so glad you found the rooms spacious and well-equipped.Your kind words about our manager’s attentiveness and friendly service truly mean a lot. We always strive to go above and beyond for our guests, and it’s wonderful to hear that you felt genuinely cared for.As a valued club member, we sincerely appreciate your loyalty, and we can’t wait to welcome you back on your next visit!Warm regards,Abbey VolantiHoliday Inn Express, Beloit WIAssistant General Manger