酒店回复: Merci beaucoup d’avoir partagé vos merveilleux commentaires ! Nous sommes ravis d’apprendre que la découverte de l’Aloft Savannah a été une agréable surprise pour vous. C’est un plaisir de savoir que vous avez apprécié notre design moderne, nos chambres confortables et l’accueil chaleureux de notre équipe.Nous vous remercions sincèrement pour vos aimables mots à l’égard de notre personnel — ils sont très fiers de faire en sorte que chaque client se sente le bienvenu. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un autre séjour mémorable !
酒店回复: ¡Gracias por compartir sus comentarios y por calificar su estancia con nosotros en Aloft Savannah! Nos alegra saber que tuvo una buena experiencia en general y que disfrutó de nuestras cómodas camas y de la limpieza de las habitaciones — dos aspectos de los que estamos muy orgullosos.También agradecemos sus observaciones sobre el diseño de la habitación. Los comentarios de nuestros huéspedes nos ayudan a identificar oportunidades de mejora, mientras seguimos trabajando para que cada estancia sea más moderna, cómoda y agradable.Nos alegra mucho que haya elegido hospedarse con nosotros y esperamos darle la bienvenida nuevamente cuando sus viajes lo traigan de vuelta a Savannah. ¡Nos encantaría tener la oportunidad de hacer que su próxima visita sea un 10/10!
5.0分
其他
Great hotel and staff, walkable to lots of great places. I wish there was a parking area for guest check in.
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酒店回复: Thank you so much for your kind words and feedback! We're thrilled to hear you had a great experience with us at Aloft Savannah and enjoyed the location. We truly appreciate you bringing up the parking concern, and we'll certainly look into ways we can improve the guest check-in experience. We hope to welcome you back soon! Safe travels!
4.0分
其他
Clean. Good location. Complimentary coffee was a nice bonus. Nice courtyard to sit. Spacious rooms. Great service
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酒店回复: Thank you for your wonderful review and 8/10 rating! We’re so glad to hear that you enjoyed our clean and spacious rooms, convenient location, and the complimentary coffee — it’s a small touch we love offering to brighten our guests’ mornings.We’re also happy you got to relax in our courtyard and that our team provided great service throughout your stay.We truly appreciate you choosing Aloft Savannah, and we hope to welcome you back again soon! 🌟
4.0分
其他
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Staff was friendly, room was very small but also very clean. (We had a standard 2 bed room)
The food offered was very limited and only breakfast, no room service or any other meals, no onsite restaurant.
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酒店回复: Thank you for sharing your feedback and for giving us an 8/10 rating! We’re happy to hear that our team made you feel welcome and that you found your room very clean — we know how important that is for a comfortable stay.We’re sorry to hear that the room felt smaller than expected and that our food options didn’t fully meet your needs. Our breakfast-focused offerings and grab-and-go style aren’t always ideal for every guest, and we appreciate you letting us know how this impacted your experience.Your feedback is truly valuable, and we’ll be sure to share it with our team as we continue looking for ways to enhance our guest experience.Thank you again for staying with us at Aloft Savannah — we hope to have the chance to welcome you back for an even better visit!
5.0分
家庭亲子
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My family and I really enjoyed this hotel. The room was fashionably appointed -- interesting layout, spacious for us and our cat, too. Everything was immaculate. The mini fridge was very nice and modern. The gentlemen at the Valet, Mr. Tyrone, upon entering, and Mr. Dwayne, upon leaving, were very helpful, professional, and efficient.
We would definitely stay again when visiting Savannah, GA.
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酒店回复: Thank you so much for the wonderful 10/10 review! We’re thrilled to hear that you and your family — including your cat — enjoyed your stay with us. It’s great to know you loved the room’s layout, style, and cleanliness, as well as the modern touches like the mini fridge.We’re especially happy to hear that Tyrone and Dwayne made such a positive impression. They take great pride in their service, and we’ll be sure to share your kind words with them!We truly appreciate you choosing Aloft Savannah and would be delighted to welcome you back on your next visit to the city. Safe travels until then!
3.0分
其他
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You shouldn’t be charging your guests 48 to valet park if not wanted. We didn’t get a choice and had to wait for someone to come to guest services to help me. Very smoky smelling in halls and studios floor was coming up from floor in bathroom. For the cost we could have stayed closer to River street very unhappy
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酒店回复: Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience fell short of expectations, and we appreciate you taking the time to let us know.We apologize for the frustration you encountered with parking. Guests should always feel informed and have options, and we’re sorry this wasn’t your experience. We also regret the smoky smell in the halls and the flooring issue in your room — that’s certainly not the standard we aim to provide. Your comments have been shared with our team so we can address these concerns immediately.We understand how disappointing this stay must have been, especially considering the cost, and we’re sorry we didn’t deliver the value you expected. We hope you’ll consider giving us another opportunity in the future so we can provide the comfortable, enjoyable stay you deserve.Thank you again for your honest feedback.
我们很喜欢这家酒店的风格，很有欧洲风情。工作人员非常友好和乐于助人，包括前台、代客泊车和酒吧招待。我们下次还会选择住这里。
干净、安静、非常舒适。就价格而言，我推荐这家酒店胜过萨凡纳的任何其他酒店。
酒店位置就在巴士总站马路对面。如果您不开车，主要乘坐Flixbus这类交通工具，那这个位置简直是无与伦比。我住了两天，第二天客房没有打扫，只补充了毛巾和水。
预订时，我并不知道万豪旗下有雅乐轩酒店。结果在萨凡纳发现了这家酒店，真是惊喜，它设计现代，房间舒适宜人。员工人数不多，但友好高效。
总的来说，我对这家酒店的体验还不错。床很舒服，也很干净。我觉得房间的设计还可以再完善一些，不过住个两晚也够用了。
Great hotel and staff, walkable to lots of great places. I wish there was a parking area for guest check in.
Clean. Good location. Complimentary coffee was a nice bonus. Nice courtyard to sit. Spacious rooms. Great service
Staff was friendly, room was very small but also very clean. (We had a standard 2 bed room)
The food offered was very limited and only breakfast, no room service or any other meals, no onsite restaurant.
My family and I really enjoyed this hotel. The room was fashionably appointed -- interesting layout, spacious for us and our cat, too. Everything was immaculate. The mini fridge was very nice and modern. The gentlemen at the Valet, Mr. Tyrone, upon entering, and Mr. Dwayne, upon leaving, were very helpful, professional, and efficient.
We would definitely stay again when visiting Savannah, GA.
You shouldn’t be charging your guests 48 to valet park if not wanted. We didn’t get a choice and had to wait for someone to come to guest services to help me. Very smoky smelling in halls and studios floor was coming up from floor in bathroom. For the cost we could have stayed closer to River street very unhappy