酒店回复: Kepada Tamu Yang TerhormatSalam hangat dari Swiss-Belhotel Serpong - BSDTerima kasih banyak atas berbagi pengalaman baik Anda tentang kunjungan terakhir Anda bersama kami. Selalu menyenangkan untuk mengatur masa tinggal yang sempurna untuk perjalanan bisnis atau liburan Anda di Swiss-Belhotel Serpong - BSD. Kami berterima kasih mengetahui bahwa Anda puas dengan pelayanan dan fasilitas kami di adaptasi kebiasaan baru ini.Menikmati kenyamanan suasana di Swiss-Belhotel Serpong dari segi tempat, pelayanan dan staff kami yang membantu selama menginap di Swiss-Belhotel Serpong-BSD.Kami menantikan kunjungan Anda berikutnya dan mengirimkan salam hangat dari Serpong.Salam Hangat,Roni MartadinataGeneral Manager
4.3分
豪华大床房 禁烟
商务出差
设施：酒店设施一般，但毕竟是连锁大品牌酒店，总体环境还算说的过去，四星吧。
酒店前台英语可以正常交流，没有中文服务。
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酒店回复: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you for taking the time to review Swiss-Belhotel Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time.However, we are deeply apologize for the inconvenience caused during your event. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us.We look forward to your next visit and send warm greetings from Serpong.Till then, stay safe, stay healthy, and see you again.Warm regards,Ria AndrinieGeneral Manager
酒店回复: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you for taking the time to review Swiss-Belhotel Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time.We look forward to your next visit and send warm greetings from Serpong.Till then, stay safe, stay healthy, and see you again.Warm regards,Ria AndrinieGeneral Manager
酒店回复: Dear Valued Guest,Warmest greetings from Swiss-Belhotel Serpong - BSD.Thank you for taking the time to review Swiss-Belhotel Serpong. Your comment will highly be appreciated and motivate our team. It was a pleasure to serve you and your family at the time.However, we are deeply apologize for the inconvenience caused during your event. We will look into it and take the necessary steps to improve. Please do come again and feel the different moments with us.We look forward to your next visit and send warm greetings from Serpong.Till then, stay safe, stay healthy, and see you again.Warm regards,Jekson ManaluGeneral Manager
酒店回复: Dear Valued Guest,Warmest Greetings from Swiss-Belhotel Serpong - BSDThank you very much for sharing your good experience about your recent stay with us. It is always a pleasure to arrange a perfect stay for your business trip or vacation at Swiss-Belhotel Serpong - BSD. We are grateful to know that you are satisfied with our services and facilities in this new normal adaptation.Enjoyed the comfort of the atmosphere at Swiss-Belhotel Serpong in terms of the place, services and our helpful staff during your stay at Swiss-Belhotel Serpong-BSD.We look forward to your next visit and send warm greetings from Serpong.Warm Regards,Roni MartadinataGeneral Manager
不错的体验，适合商务出差，安静，便捷，服务态度好，环境适宜
设施：酒店设施一般，但毕竟是连锁大品牌酒店，总体环境还算说的过去，四星吧。
酒店前台英语可以正常交流，没有中文服务。
这家酒店地理位置优越，房间宽敞、干净、漂亮。不过，冰箱不制冷。总的来说，性价比很高，非常值得。
整体体验令人印象深刻，但前台服务可能因为是新员工，感觉不太熟练。早餐很棒，虽然简单但种类齐全，餐厅服务也很热情周到，令人满意。
展会期间其他的酒店都订满了，然后选了这个呢，距离也不是很近，也不是很远，价格刚刚好
酒店位置很好，就在收费站出口旁边。员工很友好。床单和毛巾都很干净。肯定会再来的。
硬件设施很陈旧，但卫生很干净，服务人员素质有待提高，大堂服务生不会英文很影响涉外宾馆形象，酒店标识不清楚影响入住
酒店地理位置优越，旁边有Indomaret和Circle K便利店，方便购买水和日常用品。
到印尼就住这，己经住了好多次了，非常好的，早点也很好........................@
早餐有待改进，其他方面都不错，员工也很友善。