酒店回复: Hi Paige, Thank you for reaching out. Unfortunately, since you prepaid through *******, the funds are with them, not us. We can approve the refund on our end, but you'll need to contact ******* directly to process the refund request.Once you reach out to *******, please let us know if you need any assistance from our side. We’ll be happy to help!
酒店回复: Hi Theresa!Thank you for your response, we are so happy to hear you enjoyed your stay with us and we look forward to seeing you again soon!
5.0分
家庭亲子
原文
翻译提供方:Google
我很喜欢这家酒店。
员工非常友好。
非常干净,位置也很棒。
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酒店回复: Thank you for your response Jose! we are so happy to hear that you enjoyed your stay with us and look forward to seeing you again soon.
5.0分
其他
原文
翻译提供方:Google
完美
房间宽敞。酒店毗邻沃尔玛
免费早餐
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酒店回复: Bonjour Luc,Merci beaucoup pour votre excellente note et vos aimables commentaires ! Nous sommes ravis que vous ayez apprécié la chambre spacieuse, notre emplacement pratique et le petit déjeuner. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour.Cordialement,L’équipe Home2 Suites Brookhaven
4.0分
家庭亲子
原文
翻译提供方:Google
位置很好,但酒店附近的餐饮选择有限。
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酒店回复: Hello Feralyn,Thank you for sharing your feedback and for choosing to stay with us. We’re glad you enjoyed our location! We understand your concern about limited food options nearby, and we’ll continue to share local dining recommendations with our guests to help make things easier. We hope to welcome you back again soon.Best regards,
5.0分
情侣出游
Great spot everything’s convenient when you walk out stores highway right their restaurant is their
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酒店回复: Hi Michael,Thank you for your review! We’re glad you enjoyed the convenience of our location and found everything easily accessible, from the stores to the highway and on-site dining.We appreciate your feedback and look forward to welcoming you back on your next visit!
2.0分
其他
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i did not appreciate ar 11pm on a saturday when the whole hotel was baseball teams we got two noise complaints. our room was not beinf loud. My daughtee was coloring and my son was on his ipad.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize for the inconvenience you experienced during your visit, especially regarding the noise complaints received late in the evening.I completely understand how frustrating it must have been to receive a noise call when your family was simply relaxing. Please know that our team’s intent is always to ensure a comfortable and quiet environment for all guests, and I regret if our efforts caused any disruption to your evening.We truly value your understanding and appreciate you choosing to stay with us during what was indeed a busy weekend with several sports teams in-house. I hope you’ll consider giving us another opportunity to provide you with the seamless and enjoyable experience you deserve.
酒店很新环境很好,特别是白天日出很舒服,周围小区房子都是新的感觉不错。周围有几家餐厅很不错也很近,可以试试。旁边walmart很近
长岛……在这个与鸡尾酒同名的城市度过的一天,感觉就像一杯鸡尾酒一样甜美。这当然要归功于酒店的优质服务。
非常好的地方,交通便利,购物方便
我们向希尔顿申请退款,但他们说我们必须通过*******,而且他们说退款是合法的。我们周五到的,房间很热。空调坏了,直到周六晚上才修好,我们没法使用厨房,而且房间里闷热难受,我们不得不花钱买午餐和晚餐。酒店有所有记录。周六晚上,我们入住期间,他们不得不更换整个房间。我们理解这种情况,以后还会再次入住希尔顿和*******,但由于我们无法在整个住宿期间使用房间,我们预计会获得全额退款。提前谢谢。
绝对超棒的住宿体验!前台服务热情周到,免费早餐美味可口,房间也很棒,安静祥和。我尤其喜欢健身房外的篝火休息区,简直完美。我一定会再次入住,强烈推荐这家酒店!
我很喜欢这家酒店。
员工非常友好。
非常干净,位置也很棒。
完美
房间宽敞。酒店毗邻沃尔玛
免费早餐
位置很好,但酒店附近的餐饮选择有限。
Great spot everything’s convenient when you walk out stores highway right their restaurant is their
i did not appreciate ar 11pm on a saturday when the whole hotel was baseball teams we got two noise complaints. our room was not beinf loud. My daughtee was coloring and my son was on his ipad.