酒店回复: Thank you for taking the time to share about your recent stay with us, and I am sorry to hear that your experience was unsatisfactory. We value every guest, especially our loyal Hilton Honors members. Our goal is to provide a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
1.0分
商务出差
原文
翻译提供方:Google
床单上有血迹
床单上有可怕的污渍,我转身离开,并获得了全额退款
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酒店回复: Thank you for taking the time to share about your recent stay with us, and I am sorry to hear that your experience was unsatisfactory. We value every guest, especially our loyal Hilton Honors members. Our goal is to provide a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
2.0分
其他
原文
翻译提供方:Google
东西丢了
不好,我的房间里没有电话,也没有空调。
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酒店回复: Thank you for taking the time to share about your recent stay with us, and we are sorry to hear that your experience was unsatisfactory. Our goal is to provide a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
5.0分
其他
原文
翻译提供方:Google
非常好的清洁和服务。
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酒店回复: Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
3.0分
情侣出游
原文
翻译提供方:Google
普通酒店套房
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酒店回复: Thank you for taking the time to share about your recent stay with us, and I am sorry to hear that your experience was unsatisfactory. We value every guest, especially our loyal Hilton Honors members. Our goal is to provide a reliable and friendly experience that makes every guest feel at home, and we sincerely appreciate your feedback. We hope to welcome you back soon.
5.0分
商务出差
Clean rooms, full of amenities for home-away-from-home, excellent room service. Excellent staff.
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酒店回复: Thank you for your recent stay with us! I hope you felt at home and enjoyed a reliable and friendly stay experience. We can’t wait to welcome you home again soon!
为朋友预计,环境好,酒店工作人员服务好,设施齐全,朋友特意选的酒店。
停车位不足,房间很脏,地板很脏。门没锁又开了。房间不像广告宣传的那样能睡6个人,而且味道难闻。本来应该有两张大床和一张全尺寸折叠床,结果只有两张全尺寸折叠床和一张单人折叠床。在沙发里发现了不是我的车钥匙。床上用品很恶心
我们周围的房间里发生了家庭暴力,持续了三个小时。好几个女人都在哭泣和尖叫。我打电话给前台,他们说“保安会调查”……直到凌晨三点多才停止……如果我不是半睡半醒,真应该报警。但是打了好几次电话,为什么持续了这么久,前台却不报警?真令人失望……他们半夜竟然没有迅速解决安全问题。我早上退房时又问了他们,他们却表现得好像完全不知道我在说什么!!他们甚至没有因为没有解决而道歉,好让客人好好睡一觉。也许这种事在那里经常发生……无论如何,我再也不会住那里了。
我们的套房很脏。床单很脏,地板和台面也脏兮兮的。浴室的地板也很脏。整个房间根本没打扫过。我们确实打电话给前台要求换床单,他们也确实换了。我本来应该要求换个房间的,但开了5个小时的车,我们累坏了。
酒店里有好几个人在吸烟。
糟糕的经历。
场地很干净。问题是我们根本没睡着,因为每隔3分钟就会有敲门声,整晚都没停过,就像有人在敲垃圾桶盖一样。淋浴坏了,当你拉起浴缸的拉杆来打开淋浴时,水会从淋浴喷头滴下来,然后一直从浴缸的水龙头里流出来。最后,我们因为参加舞蹈比赛而入住了这家酒店,因为它提供免费早餐。然而,当我女儿和其他大约10个舞者去吃早餐时,他们说没有早餐,因为做早餐的女士迟到了。不幸的是,这给我们带来了极大的不便,因为我们需要在早上7点到达比赛场地。当我们支付房费时,早餐和其他便利服务已经包含在房费中,我们对此心知肚明。总而言之,我们应该选择另一家酒店!
床单上有血迹
床单上有可怕的污渍,我转身离开,并获得了全额退款
东西丢了
不好,我的房间里没有电话,也没有空调。
非常好的清洁和服务。
普通酒店套房
Clean rooms, full of amenities for home-away-from-home, excellent room service. Excellent staff.