酒店回复: Thank you for your feedback. We’re truly sorry to hear that your experience did not meet expectations. At Hampton Inn Draper, we always strive to provide the best service to every guest who walks through our doors. We regret that this wasn’t your experience and have shared your comments with our management team to ensure we address this properly. We appreciate you bringing it to our attention and hope for the opportunity to serve you better in the future.
5.0分
情侣出游
原文
翻译提供方:Google
房间非常宽敞,设施齐全。
员工非常友好,早餐也很棒。
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酒店回复: Thank you for your kind review! We’re so glad you enjoyed our spacious rooms, amenities, and breakfast, and especially that our team made you feel welcome. We look forward to your next stay with us at Hampton Inn Draper!
4.0分
其他
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The hotel was great, clean etc. our only complaint was that there wasn't soap in the shower gel container so I used shampoo and my husband used the bar of soap from the sink.
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酒店回复: Thank you for sharing your feedback! We’re so glad to hear you enjoyed your stay and found the hotel clean and comfortable. We apologize for the inconvenience with the shower gel dispenser — that’s definitely something we should have caught before your arrival. We’ve shared this with our housekeeping team to ensure all dispensers are checked and refilled daily. We appreciate you bringing it to our attention and hope to welcome you back soon for an even better experience!
5.0分
其他
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The view out our window was great. We were given the option of where our room would be located in the building. We chose the top floor, facing the mountains. The only thing we didn’t like was that the AC unit would turn on and off all night, even when turned to high, not auto. Sometimes that makes it hard to sleep.
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酒店回复: Thank you for sharing your experience! We’re glad you enjoyed the beautiful mountain view and that our team was able to accommodate your room preference. We’re sorry, however, for the inconvenience with the AC cycling through the night—we understand how that can affect rest. Your feedback is appreciated and will help us look into ways to improve comfort for future stays. We hope to welcome you back again soon!
舒适整洁,棒极啦!早餐呢,就那个样子,跟国内没法比,但营养不差,食材安全
酒店很棒,非常现代化,也很干净。不过,我确实希望能提供早餐,因为我航班时间很早,但他们没有给我提供任何早餐。
客房和浴室都很宽敞、干净。酒店整体感觉像是最近重新装修过,非常整洁。员工也很友好。距离盐湖城大约25分钟车程。
房间干净整洁,设施现代化。环境安静,住着也安心。价格也很合理。我很享受这次舒适的住宿体验。
很好👍
热情周到、以客户为中心的服务人员让这次入住体验非常愉快!酒店安全现代,各处都设有监控摄像头!房间干净舒适。停车场离酒店很近,方便停车,而且设有无障碍通道。强烈推荐!
普通酒店,员工缺乏培训
普通酒店。员工粗鲁,没有做好服务顾客的准备。
房间非常宽敞,设施齐全。
员工非常友好,早餐也很棒。
The hotel was great, clean etc. our only complaint was that there wasn't soap in the shower gel container so I used shampoo and my husband used the bar of soap from the sink.
The view out our window was great. We were given the option of where our room would be located in the building. We chose the top floor, facing the mountains. The only thing we didn’t like was that the AC unit would turn on and off all night, even when turned to high, not auto. Sometimes that makes it hard to sleep.