Bathroom configuration was terrible. The toilet and shower room were so small and the door was huge feeling. There was no fan in the toilet and shower room. The water pressure was terrible in the shower, bathroom sink, and kitchenette sink.
4.0分
家庭亲子
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I liked the staff and the over stay. The hotel is close to all the major stores and restaurants. The only thing I didn’t like is a gold member I didn’t receive my two free bottles of water. Overall great stay!
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酒店回复: Jasmine, Thank you for taking the time to write a review. We are pleased to hear that you enjoyed your stay. I am saddened to see that you did not get your waters as a gold member. Next time you are in the area we will double up on the waters for you. We look forward to seeing you when your travels bring you back to the area!
4.0分
其他
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I was on the third floor back of property where a train track was just outside my window. i went to be early, but was awakened several times by the train noise. About an hour after I checked in I received a fraud alert for the credit card I used at check in. Coincidence, maybe? not sure tho.
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酒店回复: Thank you for taking the time to write a review. I am pleased to hear that you enjoyed your stay with us! Please give us a call before your next reservation for us to reserve a room for you away from the train tracks. We look forward to seeing you again when your travels bring you back to the area!
5.0分
家庭亲子
It was very clean and employee were friendly and willing to help when needed
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酒店回复: Asha, Thank you for taking the time to write a review. I am pleased to hear that you enjoyed your stay with us! We look forward to seeing you again when your travels bring you back to the area!
4.0分
其他
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close to everything in Lynchburg
The accommodations were very nice, only 2 staff members were exceptional, and I regret I didn't get their names. Our greeting on arrival was mediocre, though she did seem to warm up after I joked around a bit. Parking was free and safe.
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酒店回复: Thank you for taking the time to write a review. I am saddned that you did not receive the great customer experience that you deserved upon your arrival, but you were able to enjoy the rest of your stay with us. We look forward to seeing you again when your travels bring you back to Lynchburg.
4.0分
其他
Very nice hotel and very clean. We actually stayed here before.
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酒店回复: Carla, I am pleased to hear that you enjoyed your previous stay with us, it was great to see you again! We look forward to seeing you again soon
5.0分
其他
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So clean!!
The cleanest hotel I've ever stayed at! Princess made the check in so easy and was great in explaining all of the amenities that the hotel had to offer. Our oom was immaculate and had everything we needed. Will definitely stay here again!!
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酒店回复: Thank you for taking the time to write a review. I am pleased to hear that you enjoyed your stay with us! We look forward to seeing you again when your travels bring you back to the area!
太可怕了😣我通过应用程序预订了房间 true *******，将我的日期改到了月底，前台的女士无能为力，因为我预订的是 true ******* 房间，然后打电话花了 2 个小时试图更改我的日期.. 支付额外费用来更改..最后，当我到前台时，di 没有将付款发放给酒店，因为我预订的是 3 方，经过 3 个小时的等待时间，前台的女士让我拿到了我的房间😢不再预订 true *******
房间很脏
房间很脏。柜台和洗手池上都有小头发。瓷砖地板很粘，地毯地板也没有吸尘。而且，我们擦浴室地板时，棕色的污垢很容易沾到干净的毛巾上。空调滤网也不干净。我们本来应该因此获得积分，但并没有。
我的房间不干净。我打开厨房灯，吓了一跳，地板上竟然爬满了小蟑螂。我拍了视频，把它们杀了，然后收拾好东西，没有再住在这里。我把视频给前台的经理看了。他说不会收费，但我已经通过*******付了钱。我离开后，在车里睡了一晚！我要求*******全额退款。
Staff was nice and friendly.
Bathroom configuration was terrible. The toilet and shower room were so small and the door was huge feeling. There was no fan in the toilet and shower room. The water pressure was terrible in the shower, bathroom sink, and kitchenette sink.
I liked the staff and the over stay. The hotel is close to all the major stores and restaurants. The only thing I didn’t like is a gold member I didn’t receive my two free bottles of water. Overall great stay!
I was on the third floor back of property where a train track was just outside my window. i went to be early, but was awakened several times by the train noise. About an hour after I checked in I received a fraud alert for the credit card I used at check in. Coincidence, maybe? not sure tho.
It was very clean and employee were friendly and willing to help when needed
close to everything in Lynchburg
The accommodations were very nice, only 2 staff members were exceptional, and I regret I didn't get their names. Our greeting on arrival was mediocre, though she did seem to warm up after I joked around a bit. Parking was free and safe.
Very nice hotel and very clean. We actually stayed here before.
So clean!!
The cleanest hotel I've ever stayed at! Princess made the check in so easy and was great in explaining all of the amenities that the hotel had to offer. Our oom was immaculate and had everything we needed. Will definitely stay here again!!