酒店回复: Mark, thank you for staying with us at Hampton Inn & Suites by Hilton-Kutztown. The team is pleased you had a positive experience and appreciated the helpful service from Ryan. Your feedback about room preferences and housekeeping routines is valued, and we always strive to ensure our guests feel comfortable. We hope to welcome you back soon.
酒店回复: Hello Paul,Thank you for your continued loyalty and kind words! We're thrilled to hear you always enjoy your visits. We appreciate your feedback about the fire pit and will certainly share it with our team. We look forward to seeing you again soon!
5.0分
家庭亲子
原文
翻译提供方：Google
一切都非常好
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酒店回复: Hello Joan,Thank you for your fantastic review! We’re so glad to hear that everything went well during your stay. We look forward to welcoming you back soon!
5.0分
家庭亲子
the hotel was very clean, and nice and close to my daughter college as well as resturants and attrations
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酒店回复: Christine, thank you for staying with us at Hampton Inn & Suites by Hilton-Kutztown. The team is pleased you enjoyed the spotless accommodations and convenient location near your daughter’s college and local attractions. We appreciate your kind feedback and hope to welcome you again soon.
4.0分
其他
Good food. Friendly. Helpful staff. Rooms nice and clean. Bed sheet very rough and felt uncomfortable against skin. Pillow too soft and not supportive for neck.
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酒店回复: Michelle, thank you for sharing your feedback. The Hampton Inn & Suites by Hilton-Kutztown team is pleased you appreciated the hospitality, cleanliness, and dining. Your comments regarding bedding comfort and pillows are noted and will be shared with the appropriate team for consideration. We hope to welcome you back soon.
5.0分
家庭亲子
This was a convenient location for our visit. Clean, comfortable room. Friendly staff.
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酒店回复: paula, thank you for staying with us at Hampton Inn & Suites by Hilton-Kutztown. The team is pleased to know you found the location handy, your accommodations welcoming, and the team members attentive. We look forward to hosting you again.
5.0分
其他
The staff was really nice and accommodating. I had to extend my trip 3 times and they allowed me to keep the same room through my who stay.
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酒店回复: Maureen, it’s wonderful to hear you had a great experience at Hampton Inn & Suites by Hilton-Kutztown. The team is glad they could make your extended visit comfortable and convenient. We’re looking forward to welcoming you back the next time you’re in the area.
4.0分
其他
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Fit the bill perfectly!
Kutztown is small and hotel choices close by are limited but this was exactly what we needed and I plan to stay again when visiting my son at KU. Breakfast has many options, and both hot and cold items were stocked (and even seasoned if applicable!)
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酒店回复: Adriann, it’s wonderful to hear you had a great time at Hampton Inn & Suites by Hilton-Kutztown. The team appreciates your kind words about the breakfast variety and is pleased you found everything convenient for your needs. We look forward to your next visit when you return to see your son.
5.0分
其他
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Very good all around
Friendly staff, great breakfasts and the place is fairly new and well cared for.
They should use this location as a training location for other Hampton Inns.
5.0分
家庭亲子
We were able to get an early check-in so that we could change clothes for a 4:00 wedding. Very impressed overall!
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酒店回复: John, the team is delighted you loved your experience at Hampton Inn & Suites by Hilton-Kutztown. It’s wonderful you appreciated the early check-in and had a great visit. The team is looking forward to welcoming you again in the future.
我们住得很愉快，但是我们不喜欢带宠物，而且我们希望以我们付的价格每天更换床单。这是怎么回事？
另外，前台的Ryan非常友好，效率很高。
很棒的住宿地点
我在这里住过很多次了。工作人员总是热情好客。住在这里总是很愉快。希望他们能修好室外的火坑。我在这里最喜欢做的事情之一就是在火坑边闲逛。
一切都非常好
the hotel was very clean, and nice and close to my daughter college as well as resturants and attrations
Good food. Friendly. Helpful staff. Rooms nice and clean. Bed sheet very rough and felt uncomfortable against skin. Pillow too soft and not supportive for neck.
This was a convenient location for our visit. Clean, comfortable room. Friendly staff.
The staff was really nice and accommodating. I had to extend my trip 3 times and they allowed me to keep the same room through my who stay.
Fit the bill perfectly!
Kutztown is small and hotel choices close by are limited but this was exactly what we needed and I plan to stay again when visiting my son at KU. Breakfast has many options, and both hot and cold items were stocked (and even seasoned if applicable!)
Very good all around
Friendly staff, great breakfasts and the place is fairly new and well cared for.
They should use this location as a training location for other Hampton Inns.
We were able to get an early check-in so that we could change clothes for a 4:00 wedding. Very impressed overall!