Everything was wonderful, except not enough soundproofing between adjoining suites... need better doors.
4.0分
其他
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The room was cleaned although there was still dirty dishes in the dishwasher. Only thing good about the breakfast was the waffles. The yogurt was expired and the sausage and eggs tasted like they had been left over from a few days ago. Other than the bad breakfast our stay was peaceful. Kids got to enjoy the indoor pool.
Also I’m guessing he’s the maintenance man he would open the door if he saw you using your phone to unlock the doors to come into the hotel. Which mine worked just fine but he was very helpful and polite.
5.0分
情侣出游
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The room was spotless and the staff was mostly kind and warm. Apparently there’s a waiver you have to sign in order to get an induction stove top. I thought it was odd cause I’ve never had to sign one at any other location. Other than that everything was as expected. There is an electric car charger but it’s not CCS FYI. Overall tools definitely stay again.
4.0分
其他
No the room had a musty smell. We were very cautious of the room cleanliness. Even began to feel to get sick at the end of our stay.
3.0分
其他
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The receptionist was on the phone for 5 minutes before greeting us then told us she was on with Hilton. The shades in our room wouldn’t go up or down and filled with holes. The lobby ladies room stall latches were falling apart. Many spots that needed touching up, in many areas.
5.0分
商务出差
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Left medication
I mistakenly left behind a bottle of insulin and they had it when I called. Unfortunately it would have cost me 2 1/2 times more than what I paid for it to ship it back to me so I told them to throw it out. The staff was very courteous, concerned and compassionate and gave me information as to where I could call to try and have it shipped home. I will definitely stay at a Home 2 Suite again.
5.0分
其他
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The ADA 2Q & sofa bed was really big. So spacious for my son’s power wheelchair and my mom with her walker. The layout was great. Worst thing was the barn door on the bathroom. The way it was hung cut 4 inches off the doorway so that my son hit the frame a few times.
5.0分
其他
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Great Stay for Pure Worship Convention
Great location. Memphis perks without the Memphis crime.
Clean, 22 minutes from downtown. plenty of restaurants and stores around hotel
5.0分
其他
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Staff went above and beyond!
The hotel was clean. Room had a refrigerator, microwave, dishwasher with real plates, cups, bowls, etc. which would be nice if you are staying for an extended period of time. ***When we checked out, one of the kids left an iPad under the covers on the bed. We were an hour and a half up the road when the staff called to tell us they found our tablet. Yikes! I did not want to add 3 hours of additional travel time to our already 7 hour trip so I asked them if they could mail or FedEx it to me. They had me go to FedEx (UPS or post office were also options) and get a prepaid label. I emailed it to the hotel manager and they printed off the label and dropped the tablet off at FedEx. I cannot thank them enough for going above and beyond to return our expensive iPad to us. Great job!
设施、服务、清洁度和地理位置都令我非常满意。如果我再来孟菲斯，我还会选择入住这家酒店。谢谢！
Everything was wonderful, except not enough soundproofing between adjoining suites... need better doors.
The room was cleaned although there was still dirty dishes in the dishwasher. Only thing good about the breakfast was the waffles. The yogurt was expired and the sausage and eggs tasted like they had been left over from a few days ago. Other than the bad breakfast our stay was peaceful. Kids got to enjoy the indoor pool.
Also I’m guessing he’s the maintenance man he would open the door if he saw you using your phone to unlock the doors to come into the hotel. Which mine worked just fine but he was very helpful and polite.
The room was spotless and the staff was mostly kind and warm. Apparently there’s a waiver you have to sign in order to get an induction stove top. I thought it was odd cause I’ve never had to sign one at any other location. Other than that everything was as expected. There is an electric car charger but it’s not CCS FYI. Overall tools definitely stay again.
No the room had a musty smell. We were very cautious of the room cleanliness. Even began to feel to get sick at the end of our stay.
The receptionist was on the phone for 5 minutes before greeting us then told us she was on with Hilton. The shades in our room wouldn’t go up or down and filled with holes. The lobby ladies room stall latches were falling apart. Many spots that needed touching up, in many areas.
Left medication
I mistakenly left behind a bottle of insulin and they had it when I called. Unfortunately it would have cost me 2 1/2 times more than what I paid for it to ship it back to me so I told them to throw it out. The staff was very courteous, concerned and compassionate and gave me information as to where I could call to try and have it shipped home. I will definitely stay at a Home 2 Suite again.
The ADA 2Q & sofa bed was really big. So spacious for my son’s power wheelchair and my mom with her walker. The layout was great. Worst thing was the barn door on the bathroom. The way it was hung cut 4 inches off the doorway so that my son hit the frame a few times.
Great Stay for Pure Worship Convention
Great location. Memphis perks without the Memphis crime.
Clean, 22 minutes from downtown. plenty of restaurants and stores around hotel
Staff went above and beyond!
The hotel was clean. Room had a refrigerator, microwave, dishwasher with real plates, cups, bowls, etc. which would be nice if you are staying for an extended period of time. ***When we checked out, one of the kids left an iPad under the covers on the bed. We were an hour and a half up the road when the staff called to tell us they found our tablet. Yikes! I did not want to add 3 hours of additional travel time to our already 7 hour trip so I asked them if they could mail or FedEx it to me. They had me go to FedEx (UPS or post office were also options) and get a prepaid label. I emailed it to the hotel manager and they printed off the label and dropped the tablet off at FedEx. I cannot thank them enough for going above and beyond to return our expensive iPad to us. Great job!