Arrived to check in. Waited at the front desk for a few minutes while staff attended to remaking coffee, etc. Was finally greeted and checked in. Room was very spacious, beds were ok, nothing to write home about. Room smelled clean upon entering. There was still hair in the shower and bathroom. Water pressure was lacking(4th floor). Pool area for some reason smelled like propane or gas both times we were in the pool area. Pool had debris at the bottom. Pool towels were very thin so if visiting the pool, you may want to bring a beach towel. It was ok for our overnight stay passing through.
4.0分
家庭亲子
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All in all, the hotel is in a good location with easy access, many restaurants and shopping nearby and a friendly staff. My only complaints are the HVAC system (air conditioner) was extremely loud when it ran. We turned it off when we were sleeping, for a quiet rest but then we would wake up very warm and turn it back on to cool down the room. That made for less than restful night's sleep. The other complaint is the shower nozzle. Apparently, there is high water pressure to the hotel and no matter which setting the nozzle was on, the spray stung our skin. Other than those 2 complaints, it is a nice hotel.
3.0分
家庭亲子
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Staff was amazing, we didn't get to our room until about midnight and the room had an awful smell to it. But we were too tired and just needed to get to bed. The staff did apologize in the morning for the smell, but said because we booked through *******, they could not refund the points used to book our room
3.0分
家庭亲子
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Breakfast was hot and fresh, offered more than a continental breakfast, coffee good for a hotel. Our room only had 2 towels initially, so we had to ask for more. There was only one person on staff at the front office in the evening, and we had to wait a long time when he was away.
4.0分
其他
2 night review
Pretty good stay. In room sofa was dirty, friendly staff. Clean hotel.
3.0分
家庭亲子
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Our stay with the hotel was OK. We didn't like that the cleaning service didn't come clean our room unless we asked for it. When they did, they didn't give us any extra towels, washcloths, toilet paper and body soap. We had to request for them.
During the free breakfast, they would run out of the food quickly and didn't replenish it fast enough.
3.0分
其他
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This property is suitable for a “no frills” or “passing through” stay. It could have been cleaner (bedding, bathroom, dust, etc.) but was suitable for the price and duration of one night.
3.0分
家庭亲子
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Skip this one. Home2 Suites is great from Vermont all the way to Oklahoma and Oklahoma back to Vermont, but not this particular one in Ohio. Poor management in the details. Busted security doors, wet carpeted floors and cold, cold coffee when it was promised to be hot 24/7. All around not worth the cost at all.
5.0分
家庭亲子
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Our room was clean and stocked. We had a fridge where we could keep our drinks cold. We were coming just for one night as we were on a road trip and this was just a pit stop. We loved that the pool was opened until 11pm, so my kids were able to burn off some of the energy from sitting in a car all day. Their complimentary breakfast was also great. Would definitely stay again if ever in the area.
4.0分
其他
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Not bad, not great
Check in was at 3 we arrived a little before 4 and were told they didn’t have a room clean for us. The guy was friendly about it and told us we could have stuff for free up by the front desk like drinks and snacks and what not which was nice but we needed our room cause I had my 4 kids and wife just hanging out in the car. He Told me he couldn’t tell me when the room would be ready because they were having issues with getting rooms cleaned that day I guess. The options I had were to wait and we’ll see when it’s ready or I could leave. After clearing up that they in fact had An actual room for us, just not cleaned we opted to stay. Luckily the pool was open so we let the kids swim and 20 min later they told us the room was ready. So not that big of a deal just kind of frustrating initially. Room was clean, we thought it had a weird smell. Wasn’t a bad place to stay for the night but probably wouldn’t stay again
Honest review
Arrived to check in. Waited at the front desk for a few minutes while staff attended to remaking coffee, etc. Was finally greeted and checked in. Room was very spacious, beds were ok, nothing to write home about. Room smelled clean upon entering. There was still hair in the shower and bathroom. Water pressure was lacking(4th floor). Pool area for some reason smelled like propane or gas both times we were in the pool area. Pool had debris at the bottom. Pool towels were very thin so if visiting the pool, you may want to bring a beach towel. It was ok for our overnight stay passing through.
All in all, the hotel is in a good location with easy access, many restaurants and shopping nearby and a friendly staff. My only complaints are the HVAC system (air conditioner) was extremely loud when it ran. We turned it off when we were sleeping, for a quiet rest but then we would wake up very warm and turn it back on to cool down the room. That made for less than restful night's sleep. The other complaint is the shower nozzle. Apparently, there is high water pressure to the hotel and no matter which setting the nozzle was on, the spray stung our skin. Other than those 2 complaints, it is a nice hotel.
Staff was amazing, we didn't get to our room until about midnight and the room had an awful smell to it. But we were too tired and just needed to get to bed. The staff did apologize in the morning for the smell, but said because we booked through *******, they could not refund the points used to book our room
Breakfast was hot and fresh, offered more than a continental breakfast, coffee good for a hotel. Our room only had 2 towels initially, so we had to ask for more. There was only one person on staff at the front office in the evening, and we had to wait a long time when he was away.
2 night review
Pretty good stay. In room sofa was dirty, friendly staff. Clean hotel.
Our stay with the hotel was OK. We didn't like that the cleaning service didn't come clean our room unless we asked for it. When they did, they didn't give us any extra towels, washcloths, toilet paper and body soap. We had to request for them.
During the free breakfast, they would run out of the food quickly and didn't replenish it fast enough.
This property is suitable for a “no frills” or “passing through” stay. It could have been cleaner (bedding, bathroom, dust, etc.) but was suitable for the price and duration of one night.
Skip this one. Home2 Suites is great from Vermont all the way to Oklahoma and Oklahoma back to Vermont, but not this particular one in Ohio. Poor management in the details. Busted security doors, wet carpeted floors and cold, cold coffee when it was promised to be hot 24/7. All around not worth the cost at all.
Our room was clean and stocked. We had a fridge where we could keep our drinks cold. We were coming just for one night as we were on a road trip and this was just a pit stop. We loved that the pool was opened until 11pm, so my kids were able to burn off some of the energy from sitting in a car all day. Their complimentary breakfast was also great. Would definitely stay again if ever in the area.
Not bad, not great
Check in was at 3 we arrived a little before 4 and were told they didn’t have a room clean for us. The guy was friendly about it and told us we could have stuff for free up by the front desk like drinks and snacks and what not which was nice but we needed our room cause I had my 4 kids and wife just hanging out in the car. He Told me he couldn’t tell me when the room would be ready because they were having issues with getting rooms cleaned that day I guess. The options I had were to wait and we’ll see when it’s ready or I could leave. After clearing up that they in fact had An actual room for us, just not cleaned we opted to stay. Luckily the pool was open so we let the kids swim and 20 min later they told us the room was ready. So not that big of a deal just kind of frustrating initially. Room was clean, we thought it had a weird smell. Wasn’t a bad place to stay for the night but probably wouldn’t stay again