酒店回复: Thank you for your review. We are sorry to hear that you did not enjoy your stay with us. We will be sure to review this with our team to ensure it doesn't happen again.
酒店回复: Thank you for your feedback. We are sorry to hear you that you had issues with your shower. We will be sure to address that and get a longer shower curtain in there to fix the situation.
5.0分
其他
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The room was very clean and well stocked. Only complaint I might have was the bed pillows. Folded mine in half in order to use it. Will stay and recommend this hotel. Served a nice and excellent little breakfast.
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酒店回复: Thank you for your review! We're glad to hear you enjoyed your stay.
2.0分
其他
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The space, when I called and asked, was a lot smaller than I presumed. No room to get around each other in room, and all the desks and stuff planted stationary, made it impossible to set up the air mattress I was told to bring. So we had to go buy a cot for an extra 60 bucks, we didn't intend on spending. I get the minimalism and work space feel, but for the money paid for what I received , I felt unsatisfied . As I believe any family would, I believe. The staff was at least courteous and apologetic. Maybe Hilton tech savvy inn would be a more idealistic name, so people know
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酒店回复: We are sorry to hear you did not enjoy the Tru brand. We hope you give our brand another shot in the future.
5.0分
其他
The staff here is incredibly friendly and helpful. They were very accommodating when I needed a late check out. Very clean rooms and a good breakfast.
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酒店回复: Thank you for your review! We are so glad to hear you enjoyed your stay with us! We will be sure to pass this along with our team!
5.0分
其他
Everything was excellent. We needed more hand soap but the front desk helped us with that.
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酒店回复: Thank you for your review! We are glad to hear that you enjoyed your stay!
5.0分
其他
Check in was easy! Room was very clean, bathroom glistened. Breakfast had good options. Snacks were readily available. Good staff and crew.
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酒店回复: Thank you for your review! We're so glad to hear you enjoyed your stay!
4.0分
其他
Great place to stay especially if you have pets. Pet rooms were very clean and the front desk was amazing!!
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酒店回复: Thank you for your review! We're glad to hear you enjoyed your stay.
5.0分
情侣出游
The room was clean, quiet and comfortable. The staff person I interacted with was very helpful and helped make my stay enjoyable.
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酒店回复: Thank you for your review! We will be sure to share this with our team
第二次光顾。这次的早餐令人失望。好几天都没橙汁,酸奶机凌晨三点就空了,面包和贝果要么是保鲜盒里有异味,好几次都没有原味红茶包。燕麦片不错,鸡蛋和肉也还好。员工很棒,努力解决问题。问题似乎出在供应链上。我看着服务员重新装上一品脱牛奶盒,不得不检查每个纸盒的保质期。
员工很棒,但我认为管理层需要重新整顿才能更好地支持他们。有天晚上,员工和前台服务员不得不在餐厅里叠泳池毛巾。
我第一次来的时候感觉很好,但现在出现了一些问题。
当我们在办理入住时遇到麻烦时,工作人员没有提供帮助(德卢斯),马桶无法冲水,无线网络无法使用,早餐是半份的,泳池只有 5 英尺而且很脏。不过床很舒服,大堂也很漂亮
房间里没有地毯,也没有任何装饰,显得有些空旷,感觉有些冷。浴帘没垂到地面,所以浴室地板上到处都是水。显然,这就是为什么地板上也有一个排水管的原因。
The room was very clean and well stocked. Only complaint I might have was the bed pillows. Folded mine in half in order to use it. Will stay and recommend this hotel. Served a nice and excellent little breakfast.
The space, when I called and asked, was a lot smaller than I presumed. No room to get around each other in room, and all the desks and stuff planted stationary, made it impossible to set up the air mattress I was told to bring. So we had to go buy a cot for an extra 60 bucks, we didn't intend on spending. I get the minimalism and work space feel, but for the money paid for what I received , I felt unsatisfied . As I believe any family would, I believe. The staff was at least courteous and apologetic. Maybe Hilton tech savvy inn would be a more idealistic name, so people know
The staff here is incredibly friendly and helpful. They were very accommodating when I needed a late check out. Very clean rooms and a good breakfast.
Everything was excellent. We needed more hand soap but the front desk helped us with that.
Check in was easy! Room was very clean, bathroom glistened. Breakfast had good options. Snacks were readily available. Good staff and crew.
Great place to stay especially if you have pets. Pet rooms were very clean and the front desk was amazing!!
The room was clean, quiet and comfortable. The staff person I interacted with was very helpful and helped make my stay enjoyable.