酒店回复: Hello Oscar,Gracias por elegir nuestro Super 8 para su estancia nocturna. Nos complace saber que su experiencia fue cómoda y que disfrutó de un relajante baño con agua caliente. Estamos comprometidos en brindar a nuestros huéspedes una estancia placentera. Esperamos tener la oportunidad de atenderle nuevamente en el futuro.
1.0分
情侣出游
展开
Staff was rude, room was not clean and there was trash strewn all over the lawn (I wish I’d taken a photo of it!). Did not have my King room available, instead offered a weak excuse, “there must be a funeral in town.” After the way he acted, I fully expected the parking lot to be full…NOPE.
展开
酒店回复: Hello Gretchen,Thank you for sharing your feedback regarding your recent stay. It's disappointing to hear about your experience with our staff and the cleanliness issues you encountered. We appreciate your comments, as they help us improve our services and the overall guest experience. Your concerns about room availability will also be addressed with management to ensure clarity and better communication in the future. Thank you again for your feedback; it is invaluable to us.
4.0分
其他
Room was good size, bed was very comfortable and air conditioner worked well in 95 degree heat.
展开
酒店回复: Hello Susan,Thank you for sharing your experience! We're glad to hear that you enjoyed the room size, found the bed comfortable, and that the air conditioning kept you cool during the heat. Your feedback helps us to understand what our guests appreciate, and we hope to welcome you back for another stay in the future.
1.0分
其他
展开
Got this room due to the breakfast included, arrived and was informed “no longer provide breakfast”. I was riding my motorcycle from Florida to Iowa, having breakfast included was essential. The room had previous peoples hair. A grasshopper. Duct tape on the bottom of the door in a failed attempt to keep the outside pests out. Gaps in the floor boards. Overall a terrible experience. I placed the chair up against the front door and a lamp against the “shared door”. No hot water. Terrible.
展开
酒店回复: Hello Caleb,Thank you for sharing your feedback. We genuinely regret that your experience did not meet your expectations and appreciate you bringing these concerns to our attention. Guest comfort and satisfaction are very important to us, and we encourage guests to reach out to management directly to discuss specific issues. Your comments about the cleanliness and amenities will be reviewed as we strive to improve our guest experience for the future.
4.0分
家庭亲子
展开
When i booked it , i really thought it was a hotel where you went inside ( i feel a little safer at those kind ) but this did what we needed .A bed to sleep in that was very soft n smelled clean , an a hot shower .
I did notice in the bathroom floor a few small dead bugs along the baseboard ,but nothing too crazy .oh yeah n the fire alarm was open without a battery in it ( that didnt make me feel good , but i was tired n stayed anyway .)
I was hoping for a small breakfast ,coffee n a poptart but that didnt happen either .
展开
酒店回复: Hi Donna,Thank you for sharing your detailed feedback. We are glad to hear the room provided a comfortable bed with a fresh scent and a hot shower, meeting your basic needs for rest and relaxation. Your observations about the bathroom floor, fire alarm, and breakfast expectations are important, and we will address these with our housekeeping and maintenance teams to ensure a safer and more complete guest experience. We appreciate your input, as it helps us make improvements so future stays can offer both comfort and peace of mind. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
2.0分
其他
Taylorville stay.
Bathtub was in real bad shape. Microwave turntable broke. No lightbulbs in lamp.
展开
酒店回复: Hi Rex,Thank you for taking the time to share your feedback. We appreciate you letting us know about the issues you encountered with the bathtub, microwave, and lamp in your room. Your comments help us identify where attention is needed so we can make sure everything is in proper working order for our guests. We will have our maintenance team address these concerns to ensure a more comfortable experience moving forward. We value your stay with us and hope to have the opportunity to welcome you again with improvements that reflect the level of comfort and convenience you deserve.
1.0分
商务出差
展开
Would not recommend toilets barely work room was dirty found mold. Have the lights didn't work in the room. Cleaning staff wouldn't listen came in the room when we were in there
展开
酒店回复: Hi Jon,Thank you for sharing your feedback. We understand your concerns regarding the cleanliness, maintenance issues, and interaction with the cleaning staff. These matters are being addressed with the appropriate teams to ensure better communication and improved room quality moving forward. We’re committed to providing a better experience for all guests and appreciate your input in helping us focus on specific areas for improvement. We truly appreciate you bringing these matters to our attention and hope to have the opportunity to provide you with a much-improved experience in the future.
2.0分
家庭亲子
Bugs, stained sheets, ac unit was crap, bathroom smelled terrible. Won't stay there again, at least not for that price
展开
酒店回复: Hi Sage,Thank you for taking the time to share your feedback. We take concerns like yours seriously and are actively working with our housekeeping and maintenance teams to ensure that issues such as bedding quality, air conditioning performance, and bathroom cleanliness are thoroughly addressed. Guest comfort is important to us, and we’re implementing additional room inspections to catch and resolve these types of concerns before check-in. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
展开
Had better stays at no name motels
First off front desk door is locked be prepared t9 ring the bell and wait 20 min for someone to let you in. The app said smoking rooms availiable and got there they said all the rooms were non smoking even though some doors said smoking below the room number. Secondly the first room they gave me didnt even have the linens changed. When i brought it up to the desk was told. "My bad that room hasnt even been cleaned and the cleaning crew has already gone home." They gave a different room that appeared cleaned but had a smell. Having a time frame to be at the event i was attending. I figured forget it only planning to use the place to sleep in. Went to event and came back and slept. Went to the office at 8 to have free breakfast advertised which didnt exist. Front desk said "We dont have it right now but when we do its between 6 and 9 am. So we went back to the room just to discover neither key would work. Checkout wasnt until 11. So went back to the office and tried to give me this crap about "putting it too close to your phone will wipe them" when both of us had left our phones in the room and the keys were on the table next to the coffee pot. While we slept and had just worked when we came in.
2.0分
家庭亲子
Did not like the advertisement of breakfast and there was actually no breakfast.
展开
酒店回复: Hi Lydia,Thank you for sharing your thoughts with us. We appreciate you bringing this to our attention and will make sure our listings accurately reflect the services available at the time of stay. Your feedback is valuable in helping us improve communication so guests have a clear understanding of what to expect. We hope to welcome you back for a more satisfying experience in the future.
极好的
我不得不找个地方住一晚，我找到了这家超级 8 酒店，我喜欢它，我睡得很舒服，还有一个漂亮的浴室，有热水
Staff was rude, room was not clean and there was trash strewn all over the lawn (I wish I’d taken a photo of it!). Did not have my King room available, instead offered a weak excuse, “there must be a funeral in town.” After the way he acted, I fully expected the parking lot to be full…NOPE.
Room was good size, bed was very comfortable and air conditioner worked well in 95 degree heat.
Got this room due to the breakfast included, arrived and was informed “no longer provide breakfast”. I was riding my motorcycle from Florida to Iowa, having breakfast included was essential. The room had previous peoples hair. A grasshopper. Duct tape on the bottom of the door in a failed attempt to keep the outside pests out. Gaps in the floor boards. Overall a terrible experience. I placed the chair up against the front door and a lamp against the “shared door”. No hot water. Terrible.
When i booked it , i really thought it was a hotel where you went inside ( i feel a little safer at those kind ) but this did what we needed .A bed to sleep in that was very soft n smelled clean , an a hot shower .
I did notice in the bathroom floor a few small dead bugs along the baseboard ,but nothing too crazy .oh yeah n the fire alarm was open without a battery in it ( that didnt make me feel good , but i was tired n stayed anyway .)
I was hoping for a small breakfast ,coffee n a poptart but that didnt happen either .
Taylorville stay.
Bathtub was in real bad shape. Microwave turntable broke. No lightbulbs in lamp.
Would not recommend toilets barely work room was dirty found mold. Have the lights didn't work in the room. Cleaning staff wouldn't listen came in the room when we were in there
Bugs, stained sheets, ac unit was crap, bathroom smelled terrible. Won't stay there again, at least not for that price
Had better stays at no name motels
First off front desk door is locked be prepared t9 ring the bell and wait 20 min for someone to let you in. The app said smoking rooms availiable and got there they said all the rooms were non smoking even though some doors said smoking below the room number. Secondly the first room they gave me didnt even have the linens changed. When i brought it up to the desk was told. "My bad that room hasnt even been cleaned and the cleaning crew has already gone home." They gave a different room that appeared cleaned but had a smell. Having a time frame to be at the event i was attending. I figured forget it only planning to use the place to sleep in. Went to event and came back and slept. Went to the office at 8 to have free breakfast advertised which didnt exist. Front desk said "We dont have it right now but when we do its between 6 and 9 am. So we went back to the room just to discover neither key would work. Checkout wasnt until 11. So went back to the office and tried to give me this crap about "putting it too close to your phone will wipe them" when both of us had left our phones in the room and the keys were on the table next to the coffee pot. While we slept and had just worked when we came in.
Did not like the advertisement of breakfast and there was actually no breakfast.