The bed was the most uncomfortable I have ever slept on, it might have been more comfortable to sleep on the floor. The pillows were not much better. The bathroom floor was laminate plank that the t&g had failed or been installed incorrectly. You stepped on one end of a board and it popped up, chucjs of the top layer missing wirh sharp edges, easy to trip, large gaps between planks. Very clean.
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酒店回复: Dear Robin,Thank you for taking the time to share your feedback. We're glad to hear that you found the room clean, but we sincerely apologize for the issues you encountered with the bed, pillows, and bathroom flooring. Comfort and safety are top priorities for us, and we deeply regret that we didn’t meet those expectations during your stay.Rest assured, we’re currently reviewing the condition of the beds and flooring, and we’ll be addressing these concerns immediately to ensure a better experience for future guests.We appreciate your honest feedback and hope you’ll consider giving us another opportunity to provide a more comfortable stay.
4.0分
家庭亲子
It was okay. Looks like they have done some upgrades but need to fill holes in walls & paint-otherwise was fine.
5.0分
其他
Amazing place. Is always ready for my stay. Have stayed there several times
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酒店回复: Hello Derek,Thank you for your kind words! We're thrilled to hear that you consistently enjoy your stays with us. Our team strives to create a welcoming and comfortable atmosphere for all our guests. We look forward to your next visit and appreciate your continued support!
5.0分
家庭亲子
The staff was awesome, very helpful and it's very convenient to pike speak raceway.
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酒店回复: Dear Shauna,Thank you for the fantastic 10/10 review! We’re thrilled to hear that you found our staff to be helpful and that the location worked well for your visit to Pike's Peak Raceway. We truly appreciate your kind words and hope to welcome you back the next time you’re in town. Thank you again for choosing to stay with us!
2.0分
家庭亲子
We stayed three nights here and got no housekeeping, barely any towels. The room was pretty clean but outside was not in very good shape.
5.0分
家庭亲子
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It was a good little motel to stay at for a few days, the staff was really friendly and the rooms were clean. It is right off I-25 by a major truck stop, so it is quite loud but other than that, it was a great stay.
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酒店回复: Hello LaDonna,Thank you for sharing your experience. We're pleased to hear that you found our staff friendly and the rooms clean during your stay. We appreciate your feedback regarding the noise levels, as we're always looking for ways to enhance our guests' comfort. We hope you had a great trip overall and consider staying with us again in the future.
3.0分
其他
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Ehhhh.....
Checked in at shift change and that was not super fast...and it was late and we were tired. The hotel is old and has a smell that I could not quite place. It was okay for what we paid.
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酒店回复: Dear Cary,Thank you for sharing your experience with us. We appreciate your feedback and apologize for the inconveniences you encountered during your stay.We understand that checking in during a shift change can lead to delays, especially when you're tired after a long day. We are continuously working to improve our check-in process to ensure a smoother experience for our guests.We also regret that you found the hotel to be old and noticed an unfamiliar smell. Your comfort is important to us, and we are actively addressing maintenance and cleanliness issues to enhance our guests' experiences.We are glad to hear that you felt the stay was acceptable for the price you paid, but we strive to provide value that exceeds expectations. Your feedback is invaluable as we work on improvements.Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.
4.0分
其他
A restaurant nearby would make it nicer.
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酒店回复: For Helene:Dear Helene,Thank you for your thoughtful feedback and the 8/10 rating! We’re happy to hear that your stay was pleasant overall. We completely understand how a nearby restaurant would make your stay even more convenient, and we’ll certainly take that into consideration as we explore ways to enhance the guest experience. We appreciate you sharing your thoughts and hope to welcome you back soon!
4.0分
情侣出游
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The property was the perfect location for our trip to visit our kids. It was small and quiet and they have done some renovations which made it seem well maintained. Front desk person was very friendly and helpful. We would stay here again
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酒店回复: Dear Pascal,Thank you for your wonderful feedback! We are thrilled to hear that our property was the perfect location for your visit to see your kids. It’s great to know that you appreciated the renovations and found the hotel to be small and quiet, creating a comfortable atmosphere for your stay.We’re especially pleased to hear that our front desk staff made a positive impression with their friendly and helpful service. Your kind words motivate our team to continue providing exceptional experiences for all our guests.We would be delighted to welcome you back on your next visit. If there’s anything specific you would like during your next stay, please don’t hesitate to let us know!
The bed was the most uncomfortable I have ever slept on, it might have been more comfortable to sleep on the floor. The pillows were not much better. The bathroom floor was laminate plank that the t&g had failed or been installed incorrectly. You stepped on one end of a board and it popped up, chucjs of the top layer missing wirh sharp edges, easy to trip, large gaps between planks. Very clean.
It was okay. Looks like they have done some upgrades but need to fill holes in walls & paint-otherwise was fine.
Amazing place. Is always ready for my stay. Have stayed there several times
The staff was awesome, very helpful and it's very convenient to pike speak raceway.
We stayed three nights here and got no housekeeping, barely any towels. The room was pretty clean but outside was not in very good shape.
It was a good little motel to stay at for a few days, the staff was really friendly and the rooms were clean. It is right off I-25 by a major truck stop, so it is quite loud but other than that, it was a great stay.
Ehhhh.....
Checked in at shift change and that was not super fast...and it was late and we were tired. The hotel is old and has a smell that I could not quite place. It was okay for what we paid.
A restaurant nearby would make it nicer.
The property was the perfect location for our trip to visit our kids. It was small and quiet and they have done some renovations which made it seem well maintained. Front desk person was very friendly and helpful. We would stay here again
The employees will very helpful and polite.