酒店回复: Hi Crl_xingjiaoseng, Greetings from lyf Funan Singapore! Thanks for taking the time to give us your feedback about your recent stay. -- We are thrilled to learn you had a wonderful stay! – We are delighted to know you found our central location an added value as our guests can access all the local attractions by foot or ride the subway from the nearby City Hall MRT station and be spoilt for choice with the wide variety of food and beverage options at Funan Mall. ---We are glad that you loved the facilities and amenities at our premises.-- Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we would like to thank you for making them feel valued! --We are delighted to have hosted your stay with us at lyf Funan, where the action never stops!--Our doors are always open and we look forward to welcoming you back here for your next adventure! -- In the meantime, stay safe and lyf-ly! -- Cheers, -- lyf Guard Team

酒店回复: Hi there! Greetings from lyf Funan Singapore! –Thanks for taking the time to give us your feedback about your recent stay at our experience-led social living residence. –All of us are delighted you had a fabulous stay with us, and you found your stay to be of good value. ---We are thrilled to learn you liked our location and that you enjoyed your morning strolls in Fort Canning Park. --Indeed, our central location means you can access all the local attractions by foot! A stone’s throw away from City Hall MRT station and within the Central Business District, lyf Funan Singapore is located in Funan Mall. It is in proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks from heritage sites to opulent art galleries. Once you are done roaming around, you will be spoilt for choice with the wide variety of food and beverage options at Funan Mall. –We are indeed heartened to to learn you liked the service from our team. --Our lyf Guards strive to impress and are always here to ensure that your stay with us is comfortable, we are delighted they made an impression, and we thank you for making them feel valued! –Our doors are always open, and we earnestly hope to welcome you back here for your next set of adventures! – Cheers, --The lyf Team

酒店回复: Hi Valued Guest, Greetings from lyf Funan Singapore! -- Thanks for taking the time to give us your feedback about your recent stay, we are glad you enjoyed it. -- We are indeed thrilled to learn you like our location in Funan mall with the availability of a plethora of eateries, shops and a supermarket, and having the underground pedestrian link from basement 2 of Funan mall to City Hall MRT station convenient. – We are delighted to have hosted your stay with us at lyf Funan, where the action never stops! --Our doors are always open, and we earnestly hope to welcome you back here for your next set of adventures! – Cheers, -- lyf Guard team

酒店回复: Hi Valued Guest, Greetings from lyf Funan Singapore! -- Thanks for taking the time to give us your feedback about your recent stay, we are truly sorry to hear you did not fully enjoy your recent stay at our experience-led social living property.- And you have been disappointed with your overall stay experience. While we constantly strive to maintain the highest standard of customer satisfaction, regrettably on this occasion, we have fallen short of our key objective.-- We sincerely apologise for the discomfort caused to you by the soundproofing of our rooms. We understand the importance of meaningful rest and thus, we do provide ear plugs for free to our residents! Feel free to approach any of our friendly lyf guards at the Say Hi! counter in future who would be happy to assist! –As part of our environmental commitment to reducing plastic waste, we stay away from issuing single-use plastics such as toothbrushes and slippers as much as possible. However, our lyf Guards would be more than happy to pass these amenities to you upon request at our Say Hi! counter located on L4. I hope this information comes in useful to you in future. --Please allow us to explain as we are a experience-led social living service residence, light housekeeping is done once every 3 days and full housekeeping is done once a week. In between if you needed any amenity top-up or have any queries, you are always welcome to approach our friendly lyf Guards at our Say Hi! counter who would be happy to assist. The light cleaning includes clearing thrash, change of towels, making of the bed and top up of amenities. We seek your kind understanding in this matter. --We sincerely apologise for the discomfort and inconvenience you and your friend experienced during your stay. The presence of insect bites and the condition of the pillows you described are not reflective of our usual standards. We take such matters very seriously and will conduct a thorough investigation to address these issues promptly. Please rest assured that we are committed to ensuring a clean and comfortable environment for all our guests. We appreciate your feedback and are taking immediate steps to rectify these concerns.--Our doors are always open, and we sincerely hope to welcome you back as we truly wish to create a better stay experience for you and recover your trust in our service. – Cheers, lyf Guard Team

酒店回复: 您好，Ng Yong Enn，来自新加坡福南 lyf 的问候！感谢您抽出时间告诉我们您最近入住体验的反馈。-- 我们很高兴得知您住得愉快！– 我们很高兴得知您认为我们位于中心的地理位置是一项附加价值，因为我们的客人可以步行前往所有当地景点，或从附近的市政厅地铁站乘坐地铁，并在福南购物中心享受种类繁多的餐饮选择。--- 我们很高兴您喜欢我们酒店的设施和便利设施。-- 我们的 lyf 保安力求给您留下深刻印象，并始终确保您在我们这里的住宿舒适，我们很高兴他们给您留下了深刻的印象，我们想感谢您让他们感到被重视！-- 对于床单最初给您带来的不便，我们深表歉意，但我们很高兴听到我们的工作人员迅速做出反应并解决了该问题。感谢您的理解和赞赏。——我们很高兴您入住 lyf 福南，这里精彩纷呈，活力无限！——我们的大门永远敞开，期待您再次光临，开启您的下一次冒险！——与此同时，请保持安全，继续享受 lyf 的乐趣！——干杯！—— lyf 保安团队

酒店回复: 尊敬的客人，您好！新加坡 lyf 福南向您问好！感谢您抽出时间告诉我们您最近的住宿体验。——我们很高兴得知您住得愉快！——我们很高兴得知您认为我们位于中心的地理位置非常值得，因为我们的客人可以步行或从附近的市政厅地铁站乘坐地铁前往所有当地景点，并在福南购物中心享受种类繁多的餐饮选择。——我们很高兴您喜欢我们酒店的设施和便利设施。——我们的 lyf 保安力求给您留下深刻印象，并始终在这里确保您在我们这里的住宿舒适，我们很高兴他们给您留下了深刻的印象，我们想感谢您让他们感到被重视！——我们很高兴能让您入住 lyf 福南，这里精彩纷呈！——我们的大门永远敞开，我们期待着您再次光临，开启您的下一次冒险！——与此同时，请注意安全，尽情享受 lyf 的乐趣！——干杯！—— lyf 保安团队

酒店回复: Hi Ke, Greetings from lyf Funan Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us!-- Indeed, our central location means you can access all the local attractions by foot! A stone’s throw away from City Hall MRT station and within the Central Business District, lyf Funan Singapore is located in Funan Mall. It is in proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks from heritage sites to opulent art galleries. Once you are done roaming around, you will be spoilt for choice with the wide variety of food and beverage options at Funan Mall.-- We're delighted to hear that you appreciated the clean and tidy environment, and enjoyed the unique touch of the small blackboard. We're also pleased to know that our Chinese language service and efficient check-in process met your needs. It's wonderful to hear that you found excellent value for money during your stay.--We are delighted to have hosted your stay with us at lyf Funan, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team

酒店回复: Hi Kelly, Greetings from lyf Funan Singapore! -- Thanks for taking the time to give us your feedback about your recent stay, we are glad you enjoyed it.--We sincerely apologise for the inconvenience caused by the noise during your stay. We understand how important a peaceful environment is, especially when traveling with family.--The fire station located across from Lyf Funan is responsible for responding to emergencies to assist the public, which unfortunately can result in occasional noise that is beyond our control. We are sorry that this affected your stay, even after relocating to a different floor.-- We appreciate your understanding and feedback, and we will continue to explore ways to enhance the comfort of our guests. -- Our doors are always open, and we earnestly hope to welcome you back here for your next set of adventures! – Cheers, -- lyf Guard team

酒店回复: Hi Valued Guest, Greetings from lyf Funan Singapore! --Thanks for taking the time to give us your feedback on your recent stay, and for letting us know you enjoyed the stay with us!-- Indeed, our central location means you can access all the local attractions by foot! A stone’s throw away from City Hall MRT station and within the Central Business District, lyf Funan Singapore is located in Funan Mall. It is in proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks from heritage sites to opulent art galleries. Once you are done roaming around, you will be spoilt for choice with the wide variety of food and beverage options at Funan Mall.-- We are delighted to have hosted your stay with us at lyf Funan, where the action never stops! --Our doors are always open, and we look forward to welcoming you back here for your next adventure. --In the meantime, stay safe and lyf-ly! –Cheers, lyf Guard Team

酒店回复: 尊敬的客人，您好！新加坡 lyf 福南公寓向您问好！——感谢您抽出时间就您最近的住宿体验提供反馈，并告知我们您在这里过得非常愉快！——的确，我们地处中心位置，您可以步行前往所有当地景点！新加坡 lyf 福南公寓位于福南购物中心，距离政府大厦地铁站仅几步之遥，地处中央商务区内。公寓毗邻众多商业和娱乐场所，周围环绕着众多标志性建筑，从历史遗址到华丽的艺术画廊，应有尽有。逛完之后，福南购物中心琳琅满目的餐饮选择定会让您眼花缭乱。——我们了解到您反映浴室没有隔门的问题，我们会考虑这一设计元素。您的宝贵反馈使我们能够改进产品和服务标准，我们对此表示感谢。——关于免费便利设施，作为我们减少浪费的环保承诺的一部分，我们不提供一次性拖鞋和牙刷。我们对一次性用品和塑料瓶装水也采取类似的原则，尽管我们没有将它们放在客房内，但您可以应要求在我们的 Say-Hi（接待）柜台获取。——我们很高兴您能在 lyf 福南酒店入住，这里精彩纷呈！——我们的大门永远敞开，我们期待着您再次光临，开启您的下一次冒险。——与此同时，请保持安全，享受 lyf-ly 的时光！–lyf 保安团队