酒店回复: Dear Guest,Thank you for bringing this to our attention, and we sincerely apologize for your experience. Finding cockroaches in your room is absolutely unacceptable, and we are taking your feedback seriously. We will investigate this matter promptly to ensure it does not happen again. Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the future. Thank you for your feedback.Sincerely, Hotel Manager
1.0分
家庭亲子
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Looked great on the website; close to 10 freeway. Pics were taken 20-30 years ago. No carpet in some roomsWalked into room smelled of urine & looked very old with spring beds. Looked at 3 different rooms and had to go elsewhere.
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酒店回复: Dear Guest,We're very sorry to hear about your experience. This is not the impression we want to leave. Your feedback about the room condition and cleanliness is concerning and will be shared with management for immediate attention. Thank you for bringing it to our attention.Sincerely, Hotel Manager
3.0分
其他
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Decent
The hotel is decent if you just need to stay at a location overnight or a few days. Decent for the price. Just remember to not leave any trash upon departure, if you spill something, do not use their towels or washcloths to clean it up because they will charge you for it out of your deposit even though their linens are not 100% all white and have stains on them. I would stay at this hotel again if I needed to. Location is quiet and peaceful.
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酒店回复: Dear Guest,Thank you for your honest and balanced review. We're glad you found our hotel to be a decent and peaceful place for a short stay. We appreciate your feedback regarding linens and will review our policies to ensure clarity and fairness for all guests. We’re happy to hear you’d consider staying with us again and look forward to welcoming you back in the future.Sincerely, Hotel Manager
5.0分
其他
Perfect stop for a road trip. The beds were incredibly comfortable, and the breakfast had great options to start the day.
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酒店回复: Dear Guest,Thank you for the kind words! We're so glad we could be a perfect stop on your road trip. Comfortable beds and a solid breakfast can make all the difference—we’re happy we delivered! Hope to see you again on your next adventure. Sincerely, Hotel Manager
5.0分
其他
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GREAT STAY AT TRAVELODGE
I had an excellent experience during my stay at Travelodge. The staff were incredibly friendly and accommodating, ensuring I felt welcomed from the moment I arrived. The room was spotless, well-maintained, and comfortable, with all the amenities I needed for a relaxing stay. It was clear that cleanliness and guest satisfaction are top priorities here. I highly recommend Travelodge for anyone looking for a hassle-free, comfortable place to stay with great service. I'll definitely be returning next time I'm in the area!
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酒店回复: Dear Guest,Thank you for your fantastic review! We're delighted to hear that you had an excellent experience with our friendly staff and found your room to be comfortable and spotless. Your recommendation means a lot to us, and we can't wait to welcome you back on your next visit!Sincerely, Hotel Manager
1.0分
其他
Nope!
Would not recommend it’s just a haven for drug *******.
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酒店回复: Dear Guest,Thank you for sharing your concerns. We take the safety and comfort of our guests very seriously and are committed to maintaining a secure and welcoming environment for everyone. We are sorry to hear that your experience did not reflect this.Sincerely, Hotel Manager
4.0分
其他
This was a fair priced lodge bare amenities
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酒店回复: Dear Guest,Thank you for your review. We appreciate your feedback and hope to enhance your experience with us in the future.Sincerely, Hotel Manager
1.0分
其他
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The room was unclean (hair in the shower, trash on the floor). Too few towels and they were wet. Bedding had an odor and the sheets were too small for the bed. The refrigerator and microwave were ancient and looked dirty.
Also, there were 3 clerks when we arrived. They spoke among themselves but did not interact with me until they wanted my signature.
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酒店回复: Dear Guest,We sincerely apologize for the issues you faced during your stay. Cleanliness and service are our top priorities, and it’s clear we fell short in your case. Your feedback regarding the room conditions and the check-in experience is invaluable, and we will address these concerns with our team. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely, Hotel Manager
在这里住得很愉快，社区很好，邻里友善，工作人员也总是乐于助人、细致周到。
客房服务员态度恶劣，客房服务也很差，床单不干净，还没有卫生纸……房间里竟然有臭虫，害得我不得不把所有衣服都扔掉，因为都感染了。
房间里有 4 只蟑螂
Looked great on the website; close to 10 freeway. Pics were taken 20-30 years ago. No carpet in some roomsWalked into room smelled of urine & looked very old with spring beds. Looked at 3 different rooms and had to go elsewhere.
Decent
The hotel is decent if you just need to stay at a location overnight or a few days. Decent for the price. Just remember to not leave any trash upon departure, if you spill something, do not use their towels or washcloths to clean it up because they will charge you for it out of your deposit even though their linens are not 100% all white and have stains on them. I would stay at this hotel again if I needed to. Location is quiet and peaceful.
Perfect stop for a road trip. The beds were incredibly comfortable, and the breakfast had great options to start the day.
GREAT STAY AT TRAVELODGE
I had an excellent experience during my stay at Travelodge. The staff were incredibly friendly and accommodating, ensuring I felt welcomed from the moment I arrived. The room was spotless, well-maintained, and comfortable, with all the amenities I needed for a relaxing stay. It was clear that cleanliness and guest satisfaction are top priorities here. I highly recommend Travelodge for anyone looking for a hassle-free, comfortable place to stay with great service. I'll definitely be returning next time I'm in the area!
Nope!
Would not recommend it’s just a haven for drug *******.
This was a fair priced lodge bare amenities
The room was unclean (hair in the shower, trash on the floor). Too few towels and they were wet. Bedding had an odor and the sheets were too small for the bed. The refrigerator and microwave were ancient and looked dirty.
Also, there were 3 clerks when we arrived. They spoke among themselves but did not interact with me until they wanted my signature.