Room is nasty it’s smell like mole the sheets are nasty and dirty. Have cigarette burns on them. zero out of 10 would not recommend.
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酒店回复: Dear Guest, We are very sorry to hear about the condition of your room. Cleanliness and comfort are our top priorities, and it is clear we fell short during your stay. Your feedback will be addressed with our team to ensure these issues are corrected for future guests. Sincerely, Hotel Manager
3.0分
其他
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We stayed there for about a month . And there has been a lot of issues with furniture, plumbing and internet issues. Everything has been reported to management and management did their best to correct it. We’ve had to switch rooms at least three or four times during our stay there
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酒店回复: Dear Guest, Thank you for your feedback. We are glad to know our management team worked to assist throughout your extended stay. We have noted your concerns regarding furniture, plumbing, and internet and will review them further. We look forward to welcoming you again. Sincerely, Hotel Manager
3.0分
情侣出游
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It was clean and beds were comfortable, but lower end lodging. Hard surface floors so no carpet to hold odors. Two double beds with fridge and microwave. Fridge defrosted and puddled on the floor during the first day. Shower surround was cut into, in order to access plumbing I think, and then caulked, but caulk had molded a bit.
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酒店回复: Dear Guest, We're glad you found the room clean and the beds comfortable. We apologize for any misleading pool photos and the maintenance issues you encountered. Your comments are valuable, and we’ll address these concerns with our team. We appreciate your stay and hope to provide an improved experience in the future. Sincerely, Hotel Manager
1.0分
其他
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Stayed on 10/20. Original room we were assigned to had broken shower so we were reassigned. Floors appeared clean but were filthy. My son walked around for maybe 8 minutes total and his feet were black. My son woke up in the morning with hives that we attribute to unclean sheets with pet dander. Not sure what’s going on with the light in the bathroom but see the photo for what it looked like. Reported these issues at check out and were assured they would be addressed and the owner would call us. 8 days later we haven’t received that call. We called today to follow up. The front desk agent we called was the same one working when we checked out. He acted as if he forgot what the issues were but after a few minutes he “found the note” he wrote that morning. He assured us we would hear from the owner today. It’s 6:30pm and we have not received that call.
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酒店回复: Dear Guest, We sincerely apologize for your experience during your recent stay. It’s concerning to hear about the cleanliness issues and the lack of follow-up regarding your complaints. This is not the standard we strive for. Please know that your feedback is valuable, and we will address it with our team to ensure improvements are made. Thank you for bringing this to our attention. Sincerely, Hotel Manager
1.0分
其他
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The room I received has no hot water, toilet is full and backed up, refrigerator and microwave pulled away from the wall (refrigerator isn't working) and has guest who have been screaming and slaming doors since 7 pm yesterday, we checked in at 4 pm on a Friday for two nights. They would not change our room or fix the current issues.
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酒店回复: Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you faced during your stay, including the lack of hot water and maintenance concerns. This is not the level of service we strive to provide. Your experience will be addressed with our management team to ensure immediate improvements. We appreciate you bringing this to our attention and hope to provide a better experience in the future. Sincerely, Hotel Manager
5.0分
其他
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I had a really pleasant stay at Travelodge Macclenny! The staff were super friendly and made checking in easy. My room was clean, comfortable, and had everything I needed—especially the bed, which was incredibly cozy. I slept like a rock! It was also nice to have free Wi-Fi and breakfast to start the day off right. The location is really convenient, with plenty of restaurants and gas stations nearby. Honestly, I felt like I got great value for the price, and the whole experience was very relaxing. If you’re ever passing through or just need a nice place to stay in the area, I highly recommend it!
5.0分
其他
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I had a very pleasant stay at the Travelodge in Macclenny. The staff were courteous and efficient, making check-in a breeze. My room was spacious, clean, and had all the essentials for a comfortable stay. The bed was especially comfortable, ensuring a great night's sleep. The location is perfect for travelers, with easy access to highways and nearby dining options. Overall, the hotel offers great value for the price, and I would definitely stay here again if I’m in the area. Highly recommend it for a hassle-free stay!
5.0分
其他
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I had a wonderful stay at the Travelodge in Macclenny! From the moment I arrived, the staff was incredibly friendly and welcoming, making the check-in process seamless. The room was clean, comfortable, and well-maintained, with all the amenities I needed for a relaxing stay. I especially appreciated the quiet atmosphere, which allowed for a restful night's sleep. The location is convenient, with easy access to nearby restaurants and attractions. Overall, my experience at Travelodge Macclenny was excellent, and I would highly recommend it to anyone passing through the area!
在这里住得很愉快，社区很好，邻里友善，工作人员也总是乐于助人、细致周到。
客房服务员态度恶劣，客房服务也很差，床单不干净，还没有卫生纸……房间里竟然有臭虫，害得我不得不把所有衣服都扔掉，因为都感染了。
Room is nasty it’s smell like mole the sheets are nasty and dirty. Have cigarette burns on them. zero out of 10 would not recommend.
We stayed there for about a month . And there has been a lot of issues with furniture, plumbing and internet issues. Everything has been reported to management and management did their best to correct it. We’ve had to switch rooms at least three or four times during our stay there
It was clean and beds were comfortable, but lower end lodging. Hard surface floors so no carpet to hold odors. Two double beds with fridge and microwave. Fridge defrosted and puddled on the floor during the first day. Shower surround was cut into, in order to access plumbing I think, and then caulked, but caulk had molded a bit.
Stayed on 10/20. Original room we were assigned to had broken shower so we were reassigned. Floors appeared clean but were filthy. My son walked around for maybe 8 minutes total and his feet were black. My son woke up in the morning with hives that we attribute to unclean sheets with pet dander. Not sure what’s going on with the light in the bathroom but see the photo for what it looked like. Reported these issues at check out and were assured they would be addressed and the owner would call us. 8 days later we haven’t received that call. We called today to follow up. The front desk agent we called was the same one working when we checked out. He acted as if he forgot what the issues were but after a few minutes he “found the note” he wrote that morning. He assured us we would hear from the owner today. It’s 6:30pm and we have not received that call.
The room I received has no hot water, toilet is full and backed up, refrigerator and microwave pulled away from the wall (refrigerator isn't working) and has guest who have been screaming and slaming doors since 7 pm yesterday, we checked in at 4 pm on a Friday for two nights. They would not change our room or fix the current issues.
I had a really pleasant stay at Travelodge Macclenny! The staff were super friendly and made checking in easy. My room was clean, comfortable, and had everything I needed—especially the bed, which was incredibly cozy. I slept like a rock! It was also nice to have free Wi-Fi and breakfast to start the day off right. The location is really convenient, with plenty of restaurants and gas stations nearby. Honestly, I felt like I got great value for the price, and the whole experience was very relaxing. If you’re ever passing through or just need a nice place to stay in the area, I highly recommend it!
I had a very pleasant stay at the Travelodge in Macclenny. The staff were courteous and efficient, making check-in a breeze. My room was spacious, clean, and had all the essentials for a comfortable stay. The bed was especially comfortable, ensuring a great night's sleep. The location is perfect for travelers, with easy access to highways and nearby dining options. Overall, the hotel offers great value for the price, and I would definitely stay here again if I’m in the area. Highly recommend it for a hassle-free stay!
I had a wonderful stay at the Travelodge in Macclenny! From the moment I arrived, the staff was incredibly friendly and welcoming, making the check-in process seamless. The room was clean, comfortable, and well-maintained, with all the amenities I needed for a relaxing stay. I especially appreciated the quiet atmosphere, which allowed for a restful night's sleep. The location is convenient, with easy access to nearby restaurants and attractions. Overall, my experience at Travelodge Macclenny was excellent, and I would highly recommend it to anyone passing through the area!