酒店回复: Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Tru by Hilton.
酒店回复: Thank you for the positive feedback. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.
酒店回复: 您好，非常感谢您的反馈和建设性意见。我们很高兴您喜欢无地毯客房和天然柠檬洗浴用品。关于咖啡机的问题，我们想告知您，作为 Tru 品牌理念的一部分，我们鼓励宾客在酒店大堂享用咖啡，以促进社交互动。这样可以让宾客结识新朋友，并充分享受酒店空间。我们期待您的再次光临，并为您提供更优质的入住体验。
Very clean. Great breakfast choices. Modern hotel. Nice outside sitting area. Great location. Beds are not the most comfortable
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酒店回复: We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff for their dedicated services. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit.
5.0分
其他
Recommended
Very clean & modern. Guest services and hotel appearance was very welcoming.
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酒店回复: We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff for their dedicated services. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit.
3.0分
其他
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The hotel itself is located conveniently enough around restaurants and shopping. The staff is friendly and willing to help where they can.
The walls are a bit thin and the door to the room I stayed in was not level. It kept sticking to the floor and I had to kick it open every time I wanted to enter the room.
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酒店回复: We truly apologize about the issues you had with your stay. We will do as much as we can to improve with services and making it a comfortable and easy stay for everyone. We do appreciate your feedback and hope to see you again!
服务一流，房间也很干净。完美的入住体验。
谢谢
卓越的成本效益
新酒店，非常舒适、干净、实用。房间很大，浴室很好，早餐简单但美味。距离奥特莱斯有 20 分钟路程，但距离几家美国商店非常近。酒店内设有免费停车场。 极佳的成本效益。我推荐它。
4月7日下午早些时候，前台一位非常友善的年轻女士热情接待了我们。她非常照顾我们的需求。酒店位置优越，靠近购物和餐饮区。我推荐这家酒店。
我打电话反映隔壁那个粗鲁的人进出房间时不停地摔门，午夜后至少摔了8次，而且整晚都摔了。我打电话给前台调查，但怀疑他没这么做。这是我最糟糕的酒店体验，以后再也不住了。
我想说唯一缺少的就是房间里没有咖啡机！
我喜欢没有地毯的房间和天然柠檬产品
房间非常宽敞舒适。周到、快捷的接待服务。美式早餐。
Nice 1 night stay
Very clean. Great breakfast choices. Modern hotel. Nice outside sitting area. Great location. Beds are not the most comfortable
Recommended
Very clean & modern. Guest services and hotel appearance was very welcoming.
The hotel itself is located conveniently enough around restaurants and shopping. The staff is friendly and willing to help where they can.
The walls are a bit thin and the door to the room I stayed in was not level. It kept sticking to the floor and I had to kick it open every time I wanted to enter the room.