酒店回复: Thank you so much for your feedback! We are very pleased to hear you enjoyed your stay. Hope to see you again soon. Thank you for choosing Tru by Hilton.
酒店回复: Thank you for the positive feedback. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.
5.0分
情侣出游
原文
翻译提供方：Google
我想说唯一缺少的就是房间里没有咖啡机！
我喜欢没有地毯的房间和天然柠檬产品
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酒店回复: 您好，非常感谢您的反馈和建设性意见。我们很高兴您喜欢无地毯客房和天然柠檬洗浴用品。关于咖啡机的问题，我们想告知您，作为 Tru 品牌理念的一部分，我们鼓励宾客在酒店大堂享用咖啡，以促进社交互动。这样可以让宾客结识新朋友，并充分享受酒店空间。我们期待您的再次光临，并为您提供更优质的入住体验。
Room was clean and comfortable for a night stay. We did not have the breakfast but the coffee was weak.
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酒店回复: We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff for their dedicated services. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit.
2.0分
其他
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Staff was great, room was clean.
The biggest issue was how loud it was. I think it was drill weekend or something like that. Doors slamming all night, I was close to the employee lounge and i think it was th coming and going. The walls or so thin i could hear the neighbors tv all night and the curtains are not black out. I would not stay at a Tru * establishment again. Whichnis a huge shame because I have always been loyal to hilton whenever possible.
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酒店回复: We truly apologize about the issues you had with your stay. We will do as much as we can to improve with services and making it a comfortable and easy stay for everyone. We do appreciate your feedback and hope to see you again!
4.0分
其他
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Staff was excellent room was extremely hot when I first came into the room thermostat said 80 room had smell like someone used the toilet but once the room cool down the smell went away however it came back whenever I put the heat on beds were comfortable no coffee maker in room They do have a mini fridge it was a good stay but nothing to write home about
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酒店回复: We appreciate your kind and uplifting words about our property although we truly apologize once again for the minor inconvenience, we are glad you enjoyed your stay overall and we hope to see you again!
服务一流，房间也很干净。完美的入住体验。
谢谢
工作人员很友善，房间也干净整洁。但是电视整晚都出问题，床上的枕头也很糟糕，又扁又硬，一点也不蓬松。两个枕头加起来都不够用，真是太差劲了。
卓越的成本效益
新酒店，非常舒适、干净、实用。房间很大，浴室很好，早餐简单但美味。距离奥特莱斯有 20 分钟路程，但距离几家美国商店非常近。酒店内设有免费停车场。 极佳的成本效益。我推荐它。
4月7日下午早些时候，前台一位非常友善的年轻女士热情接待了我们。她非常照顾我们的需求。酒店位置优越，靠近购物和餐饮区。我推荐这家酒店。
我想说唯一缺少的就是房间里没有咖啡机！
我喜欢没有地毯的房间和天然柠檬产品
房间非常宽敞舒适。周到、快捷的接待服务。美式早餐。
Room was clean and comfortable for a night stay. We did not have the breakfast but the coffee was weak.
Staff was great, room was clean.
The biggest issue was how loud it was. I think it was drill weekend or something like that. Doors slamming all night, I was close to the employee lounge and i think it was th coming and going. The walls or so thin i could hear the neighbors tv all night and the curtains are not black out. I would not stay at a Tru * establishment again. Whichnis a huge shame because I have always been loyal to hilton whenever possible.
Staff was excellent room was extremely hot when I first came into the room thermostat said 80 room had smell like someone used the toilet but once the room cool down the smell went away however it came back whenever I put the heat on beds were comfortable no coffee maker in room They do have a mini fridge it was a good stay but nothing to write home about