酒店回复: Dear José,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
5.0分
家庭亲子
原文
翻译提供方：Google
价格、客户服务、地方都很干净、非常整洁
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酒店回复: Dear Dismas,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
3.0分
其他
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The room is little small which is ok, but the curtain is broken and can’t close completely. AC unit is making loud noises; and one of the worst shower with very small water, almost like dripping!
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酒店回复: Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. We value all feedback our guests provide and providing the highest level of hospitality is our number one priority.I sincerely apologize that we have failed to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary actions are taken and reviewed to prevent this from occurring in the future.I hope you choose to give us another chance and stay with us again when your travels bring you back to the area.Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
5.0分
其他
Room was very clean. Staff were nice and the breakfast was hot and clean/well kept. Would stay again if in the area.
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酒店回复: Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
5.0分
家庭亲子
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Every thing was terrific one little hiccup in our clean shower has a couple stray hairs. The shower was clean however! The rest of the room was also clean.
The staff are friendly and efficient. This is my Second visit in 90 days.
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酒店回复: Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
4.0分
情侣出游
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Good clean place to stay - breakfast options could be more generous, and our shower head was outdated and corroded - but overall a very very pleasant place to stay, especially for the price!
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酒店回复: Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
5.0分
其他
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Nice stay
Check in staff was very friendly and welcoming. The room was very comfortable and we relaxed
after a day at the Renaissance Festival. We appreciated the closeness to the restaurant we wanted to go to.
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酒店回复: Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
4.0分
商务出差
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Everything was good until my last night. Actually, it was good until the morning I was to leave. I had requested a 5:00 wake up call, unfortunately when I woke up in the morning and turned to the window, it was light outside and at 5am it is still dark. I was not to happy as my flight was scheduled for 9. We are supposed to be at the airport 3 hours before takeoff, I have a rental car to return and don't really know if I am even going to make it at all due to not getting my wake up call. My stressful morning could of been avoided if someone had followed through. Everything else was good. Room was clean, and the continental breakfast was appreciated.
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酒店回复: Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. We value all feedback our guests provide and providing the highest level of hospitality is our number one priority.I sincerely apologize that we have failed to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary actions are taken and reviewed to prevent this from occurring in the future.I hope you choose to give us another chance and stay with us again when your travels bring you back to the area.Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
5.0分
其他
The only thing i can say is that someone didn’t see a pair of socks on top of the dresser area. They were there when we checked in.
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酒店回复: Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. We value all feedback our guests provide and providing the highest level of hospitality is our number one priority.I sincerely apologize that we have failed to meet your expectations.I have shared your feedback with the leadership team to ensure the necessary actions are taken and reviewed to prevent this from occurring in the future.I hope you choose to give us another chance and stay with us again when your travels bring you back to the area.Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
5.0分
情侣出游
Very up-to-date property. Large bathroom and comfortable bed. Very clean!
The woman at the front desk was friendly and efficient.
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酒店回复: Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay with us. We are so happy to hear that you enjoyed it. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!For us, providing an enjoyable guest experience is our top priority.Your feedback has been shared with leadership staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback with us and we hope to welcome you again soon!Sincerely,Jason KuglinFront Office ManagerFairfield Inn and Suites Shakopee
房间不太干净。
但其他一切都很棒。食物很好吃，颈部护理也很棒。
价格、客户服务、地方都很干净、非常整洁
The room is little small which is ok, but the curtain is broken and can’t close completely. AC unit is making loud noises; and one of the worst shower with very small water, almost like dripping!
Room was very clean. Staff were nice and the breakfast was hot and clean/well kept. Would stay again if in the area.
Every thing was terrific one little hiccup in our clean shower has a couple stray hairs. The shower was clean however! The rest of the room was also clean.
The staff are friendly and efficient. This is my Second visit in 90 days.
Good clean place to stay - breakfast options could be more generous, and our shower head was outdated and corroded - but overall a very very pleasant place to stay, especially for the price!
Nice stay
Check in staff was very friendly and welcoming. The room was very comfortable and we relaxed
after a day at the Renaissance Festival. We appreciated the closeness to the restaurant we wanted to go to.
Everything was good until my last night. Actually, it was good until the morning I was to leave. I had requested a 5:00 wake up call, unfortunately when I woke up in the morning and turned to the window, it was light outside and at 5am it is still dark. I was not to happy as my flight was scheduled for 9. We are supposed to be at the airport 3 hours before takeoff, I have a rental car to return and don't really know if I am even going to make it at all due to not getting my wake up call. My stressful morning could of been avoided if someone had followed through. Everything else was good. Room was clean, and the continental breakfast was appreciated.
The only thing i can say is that someone didn’t see a pair of socks on top of the dresser area. They were there when we checked in.
Very up-to-date property. Large bathroom and comfortable bed. Very clean!
The woman at the front desk was friendly and efficient.