Nice service at breakfast and many healthy options. Room was spacious…bathroom counter space was lacking as I recall.
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酒店回复: We are happy to hear that you enjoyed the breakfast and the room, we do apologize for the counter space in the bathroom.
3.0分
商务出差
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Room was okay but i had a handicapped room. Towels were stained and the bathroom floor was dirty and stained. Especially by the shower and the front of the toilet.
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酒店回复: Thank you for taking the time to offer feedback regarding your recent stay. I would like to sincerely apologize that this happened during your time at our property. This is not the experience we wish for our guest's to have. Your insight will be escalated to our housekeeping department so that we may address this as soon as possible. We hope that you give us the opportunity to offer you a more satisfactory experience if you have any future travels through Jackson, TN.Again, we appreciate your feedback!
4.0分
其他
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Nice
Front desk staff was very friendly and accommodating quick check-in. Room was ready early. They allowed me to check in early but bed had an order great location close to many restaurants and events. there was a high school soccer team and a high school volleyball team there at the same time, but there was never any no ass problems
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酒店回复: Thank you for choosing to stay with us, we appreciate the positive feedback!
5.0分
其他
Great Stay!
This hotel was great one of the best I’ve stayed in. The room was clean the immaculate!
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酒店回复: Thank you for sharing feedback regarding your recent experience at our property. It is always encouraging to hear our guests had a pleasurable time while staying with us. We hope you will consider our property for any future travels you may have through Jackson, TN.
4.0分
其他
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Nice hotel, will return
Breakfast was great, nice selection. Bed was comfortable. Issued: fridge cover door was broken, bathroom door was also broken and the toilet made a crazy noise when flushed.
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酒店回复: We appreciate you taking the time to offer feedback regarding your recent stay. It is always encouraging to hear that we have provided our guests with quality service and accommodations, and we are equally appreciative of any insights from our guests regarding ways in which we can improve each guest's experience, and we will relay this information to our maintenance department. We hope that you will still consider our property for any future travels you may have through Jackson, TN.
5.0分
家庭亲子
Laquisha at the breakfast area was such a pleasure. She brought sunshine each morning to everyone around!
5.0分
其他
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Wonderful and friendly staff!
Everyone from the check in desk to the woman running the breakfast were all very nice and friendly. Made sure we were comfortable and had what we needed.
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酒店回复: Dear Amanda,We appreciate you taking the time to share feedback on your experience with us! We are so pleased that our staff made for a comfortable and accommodating atmosphere throughout your stay. We hope you will consider us for any future travel plans you may have through Jackson, TN.
3.0分
其他
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Not as good as previous stays
We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.
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酒店回复: Dear Michelle,We appreciate your loyalty to our property, and you taking the time to offer feedback on your recent stay. We value our guest's experiences as they allow us to visualize where we are on the right track as well as the areas we can improve upon. We are pleased that the staff offered a an outstanding level of service throughout your time with us. Furthermore, your insights on housekeeping and maintenance issues have been relayed to our maintenance and housekeeping teams so that we may address them for future travelers. It is our hope that you consider us again for any future travels through Jackson, TN and give us a chance to improve your impression. Thanks again!
酒店很棒，干净整洁，交通也很便利！
楼上非常吵，打了前台电话也没用
Nice service at breakfast and many healthy options. Room was spacious…bathroom counter space was lacking as I recall.
Room was okay but i had a handicapped room. Towels were stained and the bathroom floor was dirty and stained. Especially by the shower and the front of the toilet.
Nice
Front desk staff was very friendly and accommodating quick check-in. Room was ready early. They allowed me to check in early but bed had an order great location close to many restaurants and events. there was a high school soccer team and a high school volleyball team there at the same time, but there was never any no ass problems
Great Stay!
This hotel was great one of the best I’ve stayed in. The room was clean the immaculate!
Nice hotel, will return
Breakfast was great, nice selection. Bed was comfortable. Issued: fridge cover door was broken, bathroom door was also broken and the toilet made a crazy noise when flushed.
Laquisha at the breakfast area was such a pleasure. She brought sunshine each morning to everyone around!
Wonderful and friendly staff!
Everyone from the check in desk to the woman running the breakfast were all very nice and friendly. Made sure we were comfortable and had what we needed.
Not as good as previous stays
We have stayed at this hotel 3 years in a row. This year was the worst stay. The room is spacious with large closet and bathroom. Our beds were not comfortable, they need to be replaced. Bathroom had stray hairs in multiple areas. Room refrigerator was not working. Shower had zero water pressure. The cook was late to prepare breakfast, so there was no hot food at 7:00 when breakfast opened. The staff at the desk was pleasant and helpful. The best part of our stay was the breakfast attendant, she was very kind and had a great smile. We would probably book elsewhere on our next trip through Jackson.