Shower head dirty, cheap,unweighted shower curtain. Shaverpointlight inoperative sheet had something brown stuck to it. Breakfast was rubbish. Had to chase for bacon plates,eggs,butter and tea cups. The sausages were rubbery and everything was cold. Staff were inattentive.
5.0分
商务出差
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Very helpful staff who were very accomodating to suit my dietary needs. Room was nice clean and comfortable. Staff on reception very pleasant on arrival and early departure. 2nd time staying at this hotel and would recommend.
3.0分
其他
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The large family rooms are spacious and were very good value at the time of year we visited (early October). Very clean bedroom and bathroom and the beds were comfortable. The staff were friendly and helpful. An ideal location for visiting Wells without paying the higher rates in Wells. Taxis are relatively easy to get to and from the hotel and into Wells. The only disappointment was having to book a time slot for breakfast which I felt was a bit restrictive especially as we checked in a bit later than possible and found available times were either very early or late. We turned up a bit early and there were plenty of empty tables so I’m not sure why this is necessary. Overall a nice one night stay and a super 2 days in Wells.
3.0分
其他
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Did not eat at restaurant as were told we couldn't book between 6:30 - 8pm as a large party were in.
Bed was very hard and made my back ache.
Headboard on bed was very dusty. Spiders in the bathroom. Also noises all night long from the bathroom/toilet and people in other rooms, dogs barking in the corridor.
Location of hotel is in the middle of nowhere.
It was okay for 1 night but i wouldn't stay here again.
5.0分
其他
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Brilliant hotel had a good night sleep no noise and the shower water was hot the only concern i had was the glass shower door when it stung open it almost hit the sink so i put a towel on the sink just incase my kids swung it open and smashed it
5.0分
情侣出游
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Room was lovely , spacious and airy , we had room 58 , 1 double balcony window and a large double window which overlooked a country path .
Staff were great ,willing and helpful , Even charged my phone overnight because i forgot charger , only downside was pillows were too hard for my liking and threw them on the floor but alround thumbs up
酒店很棒。家庭房宽敞又干净。环境安静。酒店员工非常热情。
住得很舒服。早餐也很棒。
结构非常好。房间宽敞、干净、安静。淋浴控制有点困难。由于没有空调，所以非常热（不过可以在前台索要风扇）。早餐有现成的甜味和咸味，可点现做。前台工作人员非常友好热情，尤其是那个帮助我们的意大利小伙子。
好的
Shower head dirty, cheap,unweighted shower curtain. Shaverpointlight inoperative sheet had something brown stuck to it. Breakfast was rubbish. Had to chase for bacon plates,eggs,butter and tea cups. The sausages were rubbery and everything was cold. Staff were inattentive.
Very helpful staff who were very accomodating to suit my dietary needs. Room was nice clean and comfortable. Staff on reception very pleasant on arrival and early departure. 2nd time staying at this hotel and would recommend.
The large family rooms are spacious and were very good value at the time of year we visited (early October). Very clean bedroom and bathroom and the beds were comfortable. The staff were friendly and helpful. An ideal location for visiting Wells without paying the higher rates in Wells. Taxis are relatively easy to get to and from the hotel and into Wells. The only disappointment was having to book a time slot for breakfast which I felt was a bit restrictive especially as we checked in a bit later than possible and found available times were either very early or late. We turned up a bit early and there were plenty of empty tables so I’m not sure why this is necessary. Overall a nice one night stay and a super 2 days in Wells.
Did not eat at restaurant as were told we couldn't book between 6:30 - 8pm as a large party were in.
Bed was very hard and made my back ache.
Headboard on bed was very dusty. Spiders in the bathroom. Also noises all night long from the bathroom/toilet and people in other rooms, dogs barking in the corridor.
Location of hotel is in the middle of nowhere.
It was okay for 1 night but i wouldn't stay here again.
Brilliant hotel had a good night sleep no noise and the shower water was hot the only concern i had was the glass shower door when it stung open it almost hit the sink so i put a towel on the sink just incase my kids swung it open and smashed it
Room was lovely , spacious and airy , we had room 58 , 1 double balcony window and a large double window which overlooked a country path .
Staff were great ,willing and helpful , Even charged my phone overnight because i forgot charger , only downside was pillows were too hard for my liking and threw them on the floor but alround thumbs up