酒店回复: Hi Robert, I am happy to hear that you found our staff accommodating. I will be sure to pass on your compliments. Please visit again the next time you are in the Gardner area.
3.0分
情侣出游
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I missed having two small bottles of water in the room.
Given the price breakfast should have been included!
The room and swimmingpool were okay.
The bottle with shampoo was empty in the bathroom unfortunately.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear that you found the room and swimming pool satisfactory. Our apologies for the empty shampoo. That is not typical of our standard.We also appreciate your comments regarding breakfast and will take your suggestion into consideration as we continue to review our offerings.Your input is valuable, and we hope to have the opportunity to welcome you again and provide a more seamless experience next time.
5.0分
家庭亲子
Very nice facility and staff was welcoming and professional. Room is very clean and well-appointed. There is nothing not to like here!
酒店回复: Thank you so much. We're delighted to hear you enjoyed your stay.
4.0分
其他
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The hotel was very nice outside and inside. I only stayed 1 night and we got in late. They did allow me to have a late checkout time at noon. (we did leave well before that) We had drinks and nachos in the Gardner grill. Very good drinks and the nachos were also very good. I do wish they provided complimentary coffee for guests in the morning. Instead , you can buy coffee pods for the coffee pot in the hotel room for a couple of dollars each. Overall it was a comfortable night's stay.
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酒店回复: Thank you so much for your kind words! We're glad to hear you enjoyed your stay, even if it was a short one. It's great to know that our team was able to accommodate your late checkout request and that you had a chance to unwind with drinks and nachos at the Gardner Grill — we’ll be sure to pass along your compliments to the team there as well. We hope to welcome you back for a longer visit next time!
5.0分
其他
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We always love staying at Colonial Inn when we visit family in the area. We informed the front desk concerning an issue with a stairwell door and it was fixed by end of day, on a Saturday!!
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酒店回复: Thank you for the great feedback Gail. I am happy to hear that you enjoyed your stay and found are staff to be quick and accommodating, I will be sure to pass on your kind words. We value our team's hard work and it is nice to see when they are appreciated. I hope we see you again the next time you are in the Gardner area.
服务很好，设备也比较新，食物美味且价格不高
酒店挺大的，就是有点偏，交通不方便
安静，卫生
我订这家酒店是因为他们有桑拿房，结果桑拿房坏了，他们也是在我没提这件事的时候才说的。没办法，我还是得待在那儿。下次记得提前告诉我，这样我才能决定周末去哪儿住。
没有无线网络，也没有高层“管理层”的尊重。
优秀
I missed having two small bottles of water in the room.
Given the price breakfast should have been included!
The room and swimmingpool were okay.
The bottle with shampoo was empty in the bathroom unfortunately.
Very nice facility and staff was welcoming and professional. Room is very clean and well-appointed. There is nothing not to like here!
The hotel was very nice outside and inside. I only stayed 1 night and we got in late. They did allow me to have a late checkout time at noon. (we did leave well before that) We had drinks and nachos in the Gardner grill. Very good drinks and the nachos were also very good. I do wish they provided complimentary coffee for guests in the morning. Instead , you can buy coffee pods for the coffee pot in the hotel room for a couple of dollars each. Overall it was a comfortable night's stay.
We always love staying at Colonial Inn when we visit family in the area. We informed the front desk concerning an issue with a stairwell door and it was fixed by end of day, on a Saturday!!