酒店回复: Dear Valued Guest,Greetings from Al Habtoor Palace, Dubai.Thank you for taking the time to share your balanced and thoughtful feedback. We are pleased to know that you enjoyed an overall good experience with us and appreciated our convenient location, peaceful evenings, and the quality of our breakfast offering.We also value your comment regarding the room facilities, as such feedback helps us continuously evaluate and enhance our guest experience. It is wonderful to hear that even during a busy holiday period, you found the atmosphere comfortable and uncrowded.We look forward to welcoming you back for another enjoyable stay.Dedicated to Excellence,Edoardo Buffin de ChosalHotel ManagerAl Habtoor Palace, Dubai
酒店回复: Dear Valued Guest,Greetings from Al Habtoor Palace, Dubai.Thank you for taking the time to share your feedback. We regret to learn that your experience did not reflect the standards of service and attention to detail we are committed to providing. Please accept our sincere apologies for the concerns you raised regarding housekeeping, room presentation, and the handling of your request. This is certainly not the impression we wish to leave, nor is it representative of our usual level of care.Your comments have been shared with our housekeeping and leadership teams for immediate review and corrective action, as consistency and quality are fundamental to a true five-star experience. We value honest feedback, as it allows us to address gaps and continuously improve.We hope you will allow us the opportunity to restore your confidence in Al Habtoor Palace in the future and deliver the level of service our guests rightfully expect.Dedicated to Excellence,Edoardo Buffin de ChosalHotel ManagerAl Habtoor Palace, Dubai
整体酒店的水准还是在线的,唯一的缺点就是房间的设施有一点老,但不影响一般使用。体验感总体不错。
位置自驾到中心景点都很方便,晚上也不吵闹。早餐非常精致好吃,春节旺季期间人也不多,很舒服。
听说之前是瑞吉,现在摘牌了,硬装可以,但服务很差了,拆出来的拖鞋上面还有脏的胶带缠绕,要求更换,然后服务员拿过来的和一开始放置的拖鞋不一样,拿过来的拖鞋薄很多,以为顾客都是**看不出区别吗?而且看得出来生意一般,房间里面到处都是一层灰,就是套了个壳子的五星酒店。
非常棒的酒店,装修也很精美。地理位置绝佳。床很舒服。员工友善,服务也很好。
豪华酒店,客户服务很棒。美中不足的是离市中心有点远。虽然打车或叫Uber很方便,但这仍然是一个缺点。
最棒的酒店/最好的一次体验
房间很漂亮,但我住的那个房间位置太差了,一文不值。咖啡机也坏了,就用了第一天,第二天就坏了。酒店员工也不太配合,说酒店都住满了。
第一站的酒店,非常干净漂亮的巴洛克法式宫殿酒店。睡觉早餐的地方都很小公举。地理位置也好,泳池可以联通华尔道夫的。还送了一盒巧克力~
卓美亚哈布图尔宫殿酒店:非凡入住体验
我最近在迪拜卓美亚哈布图尔宫殿酒店的入住体验真是无与伦比。从我抵达的那一刻起,我就感受到了无与伦比的热情好客和奢华舒适的住宿体验。Marlita 服务周到,尽心尽力,确保我入住期间的每个细节都尽善尽美。
酒店宏伟的建筑和典雅的室内设计为我营造了一次难忘的体验。餐饮选择也非常出色,提供了来自世界各地的各式精致美食。
开斋前餐(Suhoor)体验满分!
价格实惠到令人难以置信,住得很满意。
早餐很好,服务很好,很满意