酒店回复: Hi Jennifer,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
1.0分
商务出差
原文
翻译提供方：Google
服务很差。
3.0分
其他
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Germansl roaches in are room this is understandable since it is a hotel and many people come, but the fact that they just had it treated and didn't give us a heads up kind of upset me because German roaches. Will infest your house and they are not easy to get rid of like your normal roaches
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酒店回复: Dear Guest,Thank you for bringing this to our attention. We sincerely apologize for your experience and understand your concern regarding the presence of German roaches in your room. While occasional pest issues can unfortunately arise in high-traffic environments, we take them very seriously and have regular professional treatments in place as a preventative measure.We do wish this had been reported to the front desk during your stay, as we would have responded immediately by offering an alternative room or additional assistance to make things right. Guest comfort and health are our top priorities, and transparency is important to us.We appreciate your feedback, and it will be used to ensure better communication and responsiveness moving forward.Sincerely, Hotel Manager
2.0分
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Extended stay not eligible for occupancy tax refun
Was advised today after 30 some odd days here that the way they work their system prevents long-term residents from qualifying for the occupancy tax refund provided by Texas law for long-term hotel guests. I have to give them kudos for finding a way around the system but as a long-term hotel guest, I felt cheated.
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酒店回复: Dear Guest,Thank you for your feedback. We understand your frustration and apologize for any confusion regarding the Texas occupancy tax refund for long-term stays. It’s never our intention to mislead or inconvenience our guests.Texas law does allow for an exemption from hotel occupancy tax after a continuous stay of 30 days or more, but the process and eligibility can depend on how the reservation is structured in our system. We regret that this wasn't clearly explained upfront, and we understand how disappointing that must have been after such a long stay.Your concerns have been noted and will be reviewed with our team to ensure better communication and transparency for future guests. We truly appreciate your stay with us and your honest feedback.Sincerely, Hotel Manager
2.0分
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Enjoy, but beware
I really like this location but beware, they manipulate the paperwork so that even long-term guests are "ineligible" for the hotel occupancy tax refund that normally comes after a 30-day stay.
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酒店回复: Dear Guest,Thank you for your feedback. We’re glad to hear you like the location. We take concerns about our policies seriously and would appreciate the opportunity to discuss this further to clarify any misunderstandings regarding the occupancy tax refund. Please feel free to reach out to us directly.Sincerely, Hotel Manager
5.0分
商务出差
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This one is awesome
Be very careful which motel 6 you pick in the metroplex, some are terrible including the one on Forest Lane. Some are fantastic, including this one and the one in Farmers Branch. You can't trust the ratings (except this one) and you can't trust the cost to tell you anything about the motel 6 but you can trust this recommendation
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酒店回复: Dear Guest,Thank you so much for the honest and thoughtful review! We're glad to hear you had a great experience with us and truly appreciate your recommendation. We agree—not all locations are the same, and we're proud to stand out for the right reasons. We hope to welcome you back soon!Sincerely, Hotel Manager
5.0分
其他
They're very helpful now I know why they leave the lights on that way you can find them enjoy your stay and always come back for more.
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酒店回复: Dear Guest,Thank you for your kind words! We’re glad our team was helpful and that you appreciated the little touches like the lighting. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
总的来说，这是一家很棒的酒店，游泳池位置很好。
淋浴阀调节水温有问题，但除此之外，体验没有什么不满意的。
浴室里的一切都很脏，床单上有头发。又脏又黑的椅子，下次我肯定会多花一点钱，住别的地方。
没有洗发水
服务很差。
Germansl roaches in are room this is understandable since it is a hotel and many people come, but the fact that they just had it treated and didn't give us a heads up kind of upset me because German roaches. Will infest your house and they are not easy to get rid of like your normal roaches
Extended stay not eligible for occupancy tax refun
Was advised today after 30 some odd days here that the way they work their system prevents long-term residents from qualifying for the occupancy tax refund provided by Texas law for long-term hotel guests. I have to give them kudos for finding a way around the system but as a long-term hotel guest, I felt cheated.
Enjoy, but beware
I really like this location but beware, they manipulate the paperwork so that even long-term guests are "ineligible" for the hotel occupancy tax refund that normally comes after a 30-day stay.
This one is awesome
Be very careful which motel 6 you pick in the metroplex, some are terrible including the one on Forest Lane. Some are fantastic, including this one and the one in Farmers Branch. You can't trust the ratings (except this one) and you can't trust the cost to tell you anything about the motel 6 but you can trust this recommendation
They're very helpful now I know why they leave the lights on that way you can find them enjoy your stay and always come back for more.