Quiet comfortable stay. I had emailed a special request ahead of my stay, the management was very accommodating and had everything ready when I arrived. Older property but very well maintained and very clean. I would stay again if I visit this area.
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酒店回复: Dear Guest,Thank you for sharing your wonderful experience with us. We are delighted to hear that you had a quiet and comfortable stay and that our team was able to accommodate your special request to your satisfaction. It's great to know that you found our property well-maintained and clean. We look forward to welcoming you back on your next visit to the area.Warm regards,Team OYO
4.0分
朋友出游
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Couldn’t ask for better customer service. We had an unusual request regarding transportation in the area and the crew at the front desk came through with a solution. They went above and beyond to personally ensure we made it to dinner.
2.0分
其他
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Room is very low end desperate accommodations. I actually checked and left a got a room elsewhere. I probably would have stayed, but it wasn't worth the 70.00 bucks.
1.0分
商务出差
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Bed Bugs and Poor Customer Service.
I checked in at 11pm. At 4am I found bed bugs crawling on my sheets. Checked out and requested a refund for obvious reasons. Priopriator stated I would have to speak to *******. 3 days later I received word that Capital O’ Fincastle Inn refused my request based on their “No Cancellation” clause.
Horse. Puckey.
1.0分
其他
The property was really rundown. The room itself was pretty clean and the shower had plenty of hot water. Staff was ok.
4.0分
其他
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The property is in a good location. Keep in mind, this is a motel. The room was clearn and spacious. The furniture and decor is dated, but it is a great value for the money!
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酒店回复: Thank you for the review. We are glad you found our motel to have clean and spacious rooms and that you found the value to be great. We hope you enjoyed your stay.
3.0分
其他
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Slightly below average motel.
If you just need a place to crash and don’t have high expectations, it’s a good value. Old and dated, sheets were “clean” but stained. Just meh…
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酒店回复: Thank you for the review. We value your comments and will share them with our management team and will work on improving accordingly.
4.0分
情侣出游
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Property is a bit dated but clean. Staff was very kind and attentive. Surrounding area was limited for activities and food options. Bed was super comfy. Overall nice experience.
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酒店回复: Thank you for your review! We're glad you had a nice experience and appreciated the cleanliness, comfortable bed, and an attentive team. We are sorry to hear that the local area felt a bit limited, but we hope you were able to find a good place to eat. Thank you for choosing Fincastle Motor Inn for your stay. We look forward to welcoming you again!
4.0分
朋友出游
Was nice and quiet. Was clean and showers where good. For the price it was well worth it.
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酒店回复: Thank you for the awesome rating. We're really pleased to hear you enjoyed the quiet atmosphere, clean facilities, and good showers. It's great to know you found it all to be a good value for the price. We hope to welcome you back again soon!
4.0分
其他
Check in was easy. Very friendly. The room was nice. I was disappointed there was no coffee maker. The bathroom could have been cleaned better.
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酒店回复: Thank you for the nice rating and review. It's great to hear that the check-in was easy, staff was friendly, and the room was nice. We are sorry that we could not meet your need for a coffee maker in the room. At the moment, we only have coffee in the office from 6 - 9 am . We are sorry about the bathroom issue you faced. Generally, our bathrooms aren't that way. Feel free to call the office anytime such an issue arises. Overall, thank you for the nice review and for choosing Fincastle Motor Inn for your stay.
Quiet comfortable stay. I had emailed a special request ahead of my stay, the management was very accommodating and had everything ready when I arrived. Older property but very well maintained and very clean. I would stay again if I visit this area.
Couldn’t ask for better customer service. We had an unusual request regarding transportation in the area and the crew at the front desk came through with a solution. They went above and beyond to personally ensure we made it to dinner.
Room is very low end desperate accommodations. I actually checked and left a got a room elsewhere. I probably would have stayed, but it wasn't worth the 70.00 bucks.
Bed Bugs and Poor Customer Service.
I checked in at 11pm. At 4am I found bed bugs crawling on my sheets. Checked out and requested a refund for obvious reasons. Priopriator stated I would have to speak to *******. 3 days later I received word that Capital O’ Fincastle Inn refused my request based on their “No Cancellation” clause.
Horse. Puckey.
The property was really rundown. The room itself was pretty clean and the shower had plenty of hot water. Staff was ok.
The property is in a good location. Keep in mind, this is a motel. The room was clearn and spacious. The furniture and decor is dated, but it is a great value for the money!
Slightly below average motel.
If you just need a place to crash and don’t have high expectations, it’s a good value. Old and dated, sheets were “clean” but stained. Just meh…
Property is a bit dated but clean. Staff was very kind and attentive. Surrounding area was limited for activities and food options. Bed was super comfy. Overall nice experience.
Was nice and quiet. Was clean and showers where good. For the price it was well worth it.
Check in was easy. Very friendly. The room was nice. I was disappointed there was no coffee maker. The bathroom could have been cleaned better.