They just charged me for the night while i stayed only 2 hours waiting for the hot water to run in the shower
The front desk told me thier hot water has been broken for over 1 week, no one fix it
They just open to take your money and force you to leave
No one should go thier at all
Law quality people and law quality service
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酒店回复: We are very sorry you did not enjoy your stay but anything longer than 30mins. in the room is NO REFUND. We in faceted did have hot water the we were unaware that the faucet in that particular room is backwards the cold is actually the hot water and the hot is the cold water. WE will be getting that fixed. Sorry for the inconvenience this caused you.
1.0分
其他
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We tried to stay but could not. I can get past run down but dirty no way. The first room when we open the door the floor was all sticky with a large sticky spot at the door. Went down to the desk told them he came up with me said the Maintenace man was working in that room and must have made a mess. Gave us another room it was better but dirty. thought we could overlook went and got something to eat. Stop by the pool it was dirty with stuff floating in water. came back pulled down the sheets were stained and paw prints all over the bed. packed up checked out went down the road to Holiday Inn Express. Very nice just 5 minutes down the road in Festus MO.
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酒店回复: We are very sorry you were not satisfied with our hotel. We are in the process of making some improvements to the property. Please give us another chance in the future.
2.0分
其他
stinky
the room had a musty odor. It also had a number of repairs, repaints poorly done. The bathroom in the main hall near check in was dirty
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酒店回复: We are very sorry you did not enjoy your stay with us at the Super 8 in Pevely. We are making some improvements to the property. We hope you will give us another chance in the future
1.0分
其他
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Not very good
No curtains in room on arrival, room smelled like mold could see water damage on walls and ceiling, rust in sink and around tub. When leaving heard another customer complaining about bed bugs
4.0分
其他
Adequate
Hotel is in rough shape…but if you just need a place to sleep for the night it will fulfill that. Hotel needs a major revamping.
3.0分
其他
Room was extremely worn and dated. The breakfast was basically toast and cream cheese. That was at 7am.
5.0分
其他
Great port in a storm
Arrived during tornado warning/ watch. Staff aware of danger. Very helpful
1.0分
家庭亲子
Floors were sticky and gross, walls were browned and dirty, toilet was stained. If we were beyond exhausted we would have left.
工作人员非常友好。
卫生状况有待提高。
No hot water
They just charged me for the night while i stayed only 2 hours waiting for the hot water to run in the shower
The front desk told me thier hot water has been broken for over 1 week, no one fix it
They just open to take your money and force you to leave
No one should go thier at all
Law quality people and law quality service
We tried to stay but could not. I can get past run down but dirty no way. The first room when we open the door the floor was all sticky with a large sticky spot at the door. Went down to the desk told them he came up with me said the Maintenace man was working in that room and must have made a mess. Gave us another room it was better but dirty. thought we could overlook went and got something to eat. Stop by the pool it was dirty with stuff floating in water. came back pulled down the sheets were stained and paw prints all over the bed. packed up checked out went down the road to Holiday Inn Express. Very nice just 5 minutes down the road in Festus MO.
stinky
the room had a musty odor. It also had a number of repairs, repaints poorly done. The bathroom in the main hall near check in was dirty
Not very good
No curtains in room on arrival, room smelled like mold could see water damage on walls and ceiling, rust in sink and around tub. When leaving heard another customer complaining about bed bugs
Adequate
Hotel is in rough shape…but if you just need a place to sleep for the night it will fulfill that. Hotel needs a major revamping.
Room was extremely worn and dated. The breakfast was basically toast and cream cheese. That was at 7am.
Great port in a storm
Arrived during tornado warning/ watch. Staff aware of danger. Very helpful
Floors were sticky and gross, walls were browned and dirty, toilet was stained. If we were beyond exhausted we would have left.