酒店回复: I apologize for the mistake our housekeeper team did. This mistake is not acceptable and can assure you appropriate action will be taken for their action. I am glad that none of your belonging were lost. Once again sincerely apologize for this mistake will make sure that this does not happen again to any of our guests.
酒店回复: Thank you for your feedback. Hope to see you soon again.
5.0分
其他
原文
翻译提供方：Google
不错的地方
酒店回复: Thank you for your feedback. Hope to see you soon again.
5.0分
商务出差
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This is the absolute best value for your money for an overnight stay in Perryton. It’s clean, quiet, big rooms, good breakfast, and very nice staff. AND cheaper than other hotels in the area.
This will be the place I come in the future when working in this area.
酒店回复: Thank you for your feedback. Hope to see you soon again.
5.0分
其他
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The Baymont was extremely nice with pleasant staff and a very clean room which was spacious. The free hot breakfast was abundant and you are given quite a variety of foods. Free well lit parking is available. Felt safe in this area. Convenient to places to eat & get gas. Highly recommend.
酒店回复: Thank you for your detailed feedback. Hope to see you soon again.
3.0分
家庭亲子
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Bathroom had mold in the ceiling. TV kept freezing. Open gues wifi wouldn’t connect to our play station. The room’s carpet seemed and felt pretty old, in some spots even felt wet.
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酒店回复: I apologize that your Play station did not connect to WiFi . I will look into it and make sure it is rectified. Thanks for your feedback.
2.0分
商务出差
That was charging for towels lol I’ve never heard of nothing like that
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酒店回复: I am sorry you feel that way. Unfortunately we have to charge for the damaged towels ( stained beyond cleaning). We do offer rags at no cost if needed for rough usage . Hope that answers your concern.Hope to see you soon again.
3.0分
商务出差
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They leave out the extra $100, at check in
Oh I got there I got the room they charged an extra 100 they said they have to put on hold for five to six days that wasn't on the website but it is what it was. The room, the first room the AC didn't work so the staff put me in a different room which was fine he was accommodating, and professional ,his name was Emil the hotel was nice, clean, minus the $100 surprise payment it was fine. Total for one night $199.xx
But they say the $100 will be returned in 5-6 business days. (They already have our card number, while take that out on top of room payment?)
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酒店回复: I apologize for the inconvenience caused because of changing rooms. Reference to extra 100 charged it is detailed in the reservation . Also because of our inability to charge the guests who damage the property and lock their cards after that , we were forced to start charging 100 upfront to limit our losses. I know it is inconvenient but because of certain people bad behavior we had to initiate this process. I hope you will understand the reasoning.
直到我们早上退房之前，住宿都还好。我们下楼吃早餐，回来发现客房服务人员在我们退房前用毛巾把房门撑开了。我们的行李、钱包、装着药品的包都放在房间里，门大开着。前台似乎对此并不在意！我们离家几百英里，任何人都有可能卷走我们的钱、药品和车钥匙。非常沮丧和失望。
浴室的墙壁脱落，床很臭，我到的时候空调没开，所以房间里的温度高达 80 度，需要一整晚才能凉快下来，不太好
臭虫
臭虫很多，工作人员也不太友好。我们甚至把拍到的臭虫照片给他们看时，他们似乎一点也不惊讶。
泳池和按摩浴缸
不错的地方
This is the absolute best value for your money for an overnight stay in Perryton. It’s clean, quiet, big rooms, good breakfast, and very nice staff. AND cheaper than other hotels in the area.
This will be the place I come in the future when working in this area.
The Baymont was extremely nice with pleasant staff and a very clean room which was spacious. The free hot breakfast was abundant and you are given quite a variety of foods. Free well lit parking is available. Felt safe in this area. Convenient to places to eat & get gas. Highly recommend.
Bathroom had mold in the ceiling. TV kept freezing. Open gues wifi wouldn’t connect to our play station. The room’s carpet seemed and felt pretty old, in some spots even felt wet.
That was charging for towels lol I’ve never heard of nothing like that
They leave out the extra $100, at check in
Oh I got there I got the room they charged an extra 100 they said they have to put on hold for five to six days that wasn't on the website but it is what it was. The room, the first room the AC didn't work so the staff put me in a different room which was fine he was accommodating, and professional ,his name was Emil the hotel was nice, clean, minus the $100 surprise payment it was fine. Total for one night $199.xx
But they say the $100 will be returned in 5-6 business days. (They already have our card number, while take that out on top of room payment?)