There was nothing for breakfast on Sunday other then cold bean burritos and cold eggs and not even that on Monday only one yogurt and cold cereal the room smelled of stale cigarettes and the staff spoke very little english
3.0分
其他
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The Jacuzzi was broken, the water was not even lukewarm. Pool area was very old and cracked tiles and stuff. We only had three towels in the bedroom, although we went and got more at the desk. They were very friendly. It was a good place to stay, but it’s definitely not top-notch or high class. It was clean and comfortable. It’s just very aged, and not updated much.
1.0分
其他
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This property is very run down and in a questionable area. Room tiles broken, dirty. Microwave broken. Furniture damaged. Bed uncomfortable. I wouldn’t stay again.
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酒店回复: Thank you, Alexia, for taking the time to leave a review. We sincerely apologize for the condition of the room and the maintenance issues you encountered. We will be reviewing these concerns with our team to ensure they are resolved promptly. We appreciate your feedback and the opportunity to improve.
4.0分
其他
The staff was very nice. The room could use an update though. Floor tiles were coming off.
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酒店回复: Dear Javier,Thank you for your kind feedback. We’re glad to hear that you found our staff very nice. We appreciate your comments regarding the room, and we will be sharing your note about the floor tiles with our maintenance team to ensure it is addressed. Thank you for bringing it to our attention.Best regards,Hotel Management
5.0分
情侣出游
I was staying for 23 nights, lovely staff and amazing hotel!, right off the highway, good location, nice area , would recommend. And I will definitely be back!!
5.0分
其他
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We walked in. The staff had a room ready, but noticed my wife was handicapped and switched our room. Breakfast was a nice selection. Room was clean and niced size. Included desk, micrro, abd fridge. Staff always said hello.
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酒店回复: Dear David,Thank you so much for your wonderful review! We’re delighted to hear that our team could accommodate your needs and that you and your wife enjoyed the room, breakfast, and amenities. It’s also great to know our staff made you feel welcome during your stay. We truly appreciate your kind words and look forward to hosting you both again soon!Warm regards,Hotel Management
1.0分
情侣出游
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Beware our second night we awoke to find our car top carrier had been cut off and stolen. The 8 years we have used this it has never been bothered. The manager is not an example of well trained hospitality staff, he couldn’t be bothered that we lost things that can’t be replaced. I noticed 2 of the 3 outside locks the keycard is not needed. Anyone can enter. There were several bags of trash by one of the exits. The room doors are not a security doors and could easily be kicked in. The microwave was old a rusty. I feel this business doesn’t live up to Wyndam standards. Very very sad😞
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酒店回复: Dear Lyla,Your feedback regarding security, cleanliness, and service has been shared with our management team to ensure continuous improvement. We have thoroughly inspected all hotel doors and can confirm they are functioning properly. We are very sorry about the situation with your car top carrier and regret that this incident occurred outside of our property. We sincerely apologize for the distress this caused during your stay and truly understand how upsetting this experience must have been. Please know that your concerns have been taken seriously and will help us continue to maintain a safe and welcoming environment for all guests.Sincerely,Hotel Management
1.0分
朋友出游
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dirty room, brown stain/spot on carpet, booger on the wall next to mirror, stained comforter, half of the mattress was just springs you practically hit the floor when you laid down. Cracked tiles in the bathroom, didn’t feel safe to brush my teeth there. Looked outside in the morning to someone digging through the trash. Horrible smell in the hall on the way to room. No elevator and felt very unsafe in the hotel and location it was at. Stayed there only one night out of our four day stay and only because we got in so late from the airport. Booked a different hotel that night and left the next day. Do not recommend staying here if you can avoid it do it at all costs.
5.0分
其他
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Good variety of breakfast. Had some bean and cheese burritos and egg patties, a mini waffle maker. Rooms were cleane and staff was nice. Only complaint is the pool was closed for maintenance. Other than that would stay again. Really close to food options and the freeway
1.0分
其他
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Rooms are not clean to any standard, carpets are filthy. Place smelled of ****. We left to get another room since someone was actively smoking this isn’t a place for your family.
There was nothing for breakfast on Sunday other then cold bean burritos and cold eggs and not even that on Monday only one yogurt and cold cereal the room smelled of stale cigarettes and the staff spoke very little english
The Jacuzzi was broken, the water was not even lukewarm. Pool area was very old and cracked tiles and stuff. We only had three towels in the bedroom, although we went and got more at the desk. They were very friendly. It was a good place to stay, but it’s definitely not top-notch or high class. It was clean and comfortable. It’s just very aged, and not updated much.
This property is very run down and in a questionable area. Room tiles broken, dirty. Microwave broken. Furniture damaged. Bed uncomfortable. I wouldn’t stay again.
The staff was very nice. The room could use an update though. Floor tiles were coming off.
I was staying for 23 nights, lovely staff and amazing hotel!, right off the highway, good location, nice area , would recommend. And I will definitely be back!!
We walked in. The staff had a room ready, but noticed my wife was handicapped and switched our room. Breakfast was a nice selection. Room was clean and niced size. Included desk, micrro, abd fridge. Staff always said hello.
Beware our second night we awoke to find our car top carrier had been cut off and stolen. The 8 years we have used this it has never been bothered. The manager is not an example of well trained hospitality staff, he couldn’t be bothered that we lost things that can’t be replaced. I noticed 2 of the 3 outside locks the keycard is not needed. Anyone can enter. There were several bags of trash by one of the exits. The room doors are not a security doors and could easily be kicked in. The microwave was old a rusty. I feel this business doesn’t live up to Wyndam standards. Very very sad😞
dirty room, brown stain/spot on carpet, booger on the wall next to mirror, stained comforter, half of the mattress was just springs you practically hit the floor when you laid down. Cracked tiles in the bathroom, didn’t feel safe to brush my teeth there. Looked outside in the morning to someone digging through the trash. Horrible smell in the hall on the way to room. No elevator and felt very unsafe in the hotel and location it was at. Stayed there only one night out of our four day stay and only because we got in so late from the airport. Booked a different hotel that night and left the next day. Do not recommend staying here if you can avoid it do it at all costs.
Good variety of breakfast. Had some bean and cheese burritos and egg patties, a mini waffle maker. Rooms were cleane and staff was nice. Only complaint is the pool was closed for maintenance. Other than that would stay again. Really close to food options and the freeway
Rooms are not clean to any standard, carpets are filthy. Place smelled of ****. We left to get another room since someone was actively smoking this isn’t a place for your family.