Check in complete farce with code system tool approx 30 mins women on reception seemed clueless
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酒店回复: Hi Mark, thank you for your review. We have implemented a new system as the key cards keep failing, however there was some teething problems which have now been sorted. I can only apologize for this and I have asked our operations manager to give you a call. If you are staying in the area again, please get in touch and we will look at this for you. Apologies again. Emma
3.0分
商务出差
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Power outage
Power cut on my side of the building in the evening and not turned back on until after I had checked out in the morning. Had to shower in the dark and was unable to charge any work or personal devices. Breakfast was very good.
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酒店回复: Hi Alastair, thank you for choosing the Washington Central Hotel to stay. I can only apologise for the power failure. This is not something we have experienced before and would hope not to again, If this does occur, please inform the night manager or receptionist and we would move you straight away. Apologies again. Emma
4.0分
其他
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Enjoyable weekend stay.
Very good value for money. Good setvice. Very clean. Nice ambiance. Stable wifi. Lovely breakfast. Enjoyed the pool and jacuzi. Parking outside hotel a little cramped. Spaces in alternative carpark 2 mins walk. Room a little hot over night and room keys tempromental. Will come back for more if we can get the same deal.
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酒店回复: Hi David, thanks for your 8 review and comments. We are glad you enjoyed your stay and we looking into room key upgrades. The offer is still available we hope to see you soon. Thanks Emma
2.0分
其他
Not great
View from the window was a brick wall had to change rooms due to noise from what sounded like a heating pipe whistling .No parking available
3.0分
家庭亲子
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Breakfast was nice and bar was nice. Room was very noisy and it was difficult to sleep with noise from the road, noise from the fan. It was hot and we needed fans. Both fans were very noisy. Even with closed window, room was very noisy due to busy road next to the room and music from club.
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酒店回复: Hi Geeta, Thanks for your review. Unfortunately we are a town centre hotel and try and accommodate people in quieter rooms at the weekend, If you had let us know when you were staying with us, we may have been able to move you. Should you wish to stay again, please let us know and we can see what we can do. Thanks Emma
4.0分
其他
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Dining options was limited unlike the other stays like premier Inn etc where we get attractive breakfast.
There were no toothpaste and brush set kept in bathroom where they will be kept in most of the hotels.
Apart from the above, stay was excellent
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酒店回复: Thank you for your review Sreekanth. I am glad you liked the hotel and we do offer a full Cumbria and continental breakfast. If you do stay again please ask if there is something in particular you would like and we can see what we can do. Also we have toothbrushes and toothpaste available behind reception and this is detailed in your room information. Thanks Emma
5.0分
其他
Easy checkin, helpful front desk. Enjoyed pool and sauna. Super breakfast and friendly staff
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酒店回复: Hi Lorraine, thanks for your 10/10 review! We really do appreciate it. Good to hear the staff were friendly and you enjoyed our facilities. Hope to see you soon. Thanks Emma
5.0分
商务出差
Really enjoyed my stay and most importantly the room upgrade!
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酒店回复: Hi Jude, thanks for your 10 review. We are glad you enjoyed your FOC upgrade and we hope to see you soon. Thanks Emma
3.0分
其他
Ok stay.
The hotel room was a bit cold but other than that the 2 days we stayed there were good, decent breakfast.
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酒店回复: Hello LisaThank you for your review.We are sorry to hear that your room was a little cold during your stay.We would have happily checked this had we been informed, thank youGlad to hear that you had a good breakfast with us
绝对不是四星级酒店。一开始我们被安排在谷仓改建的房间，然后又被安排在没有暖气和热水的楼层，还带着一个 2 岁的婴儿
Check in complete farce with code system tool approx 30 mins women on reception seemed clueless
Power outage
Power cut on my side of the building in the evening and not turned back on until after I had checked out in the morning. Had to shower in the dark and was unable to charge any work or personal devices. Breakfast was very good.
Enjoyable weekend stay.
Very good value for money. Good setvice. Very clean. Nice ambiance. Stable wifi. Lovely breakfast. Enjoyed the pool and jacuzi. Parking outside hotel a little cramped. Spaces in alternative carpark 2 mins walk. Room a little hot over night and room keys tempromental. Will come back for more if we can get the same deal.
Not great
View from the window was a brick wall had to change rooms due to noise from what sounded like a heating pipe whistling .No parking available
Breakfast was nice and bar was nice. Room was very noisy and it was difficult to sleep with noise from the road, noise from the fan. It was hot and we needed fans. Both fans were very noisy. Even with closed window, room was very noisy due to busy road next to the room and music from club.
Dining options was limited unlike the other stays like premier Inn etc where we get attractive breakfast.
There were no toothpaste and brush set kept in bathroom where they will be kept in most of the hotels.
Apart from the above, stay was excellent
Easy checkin, helpful front desk. Enjoyed pool and sauna. Super breakfast and friendly staff
Really enjoyed my stay and most importantly the room upgrade!
Ok stay.
The hotel room was a bit cold but other than that the 2 days we stayed there were good, decent breakfast.