酒店回复: Hej, vi er virkelig kede af, at din oplevelse med os ikke var god. Vi vil helt sikkert arbejde på dine forslag for at give dig den bedst mulige oplevelse næste gang Mvh Tim
3.0分
其他
原文
翻译提供方：Google
都好
1.0分
其他
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Showed up for the reserved room only to find the hotel was completely shut down. I called OYO to report the issue. They told me to wait at the property until someone showed up to let me in. The only problem with that was, the place was closed due to remodeling. I asked for a refund since the place was closed. I didn't receive a response until Monday saying the reservation was non refundable. I don't feel this is fair since it was not my fault the hotel was not open.
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酒店回复: Hi Teresa,We sincerely apologize for the inconvenience you experienced at OYO Hotel Bald Knob near Searcy AR. We understand your frustration regarding the hotel being closed for remodeling during your reserved stay. Your feedback has been noted, and we are reviewing the situation to prevent similar occurrences in the future.Regards,MariaOYO Hotel Bald Knob near Searcy AR
1.0分
情侣出游
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I paid $131 in a reservation when I arrived at the property the property was under construction and there was no one to check me in. I ended up having to sleep in my car. Customer service on the phone was horrid and I was denied a refund despite the fact that I never got to stay in the room that I reserved. Seems very scamming to me.
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酒店回复: Hi Erin,We sincerely apologize for the experience you had at OYO Hotel Bald Knob near Searcy AR. We understand your frustration regarding the property being under construction and the challenges with check-in. Your feedback will be shared with our team to ensure such situations are avoided in the future.Regards,JamesOYO Hotel Bald Knob near Searcy AR
1.0分
商务出差
The hotel was closed for renovations when I arrived (after I made a reservation).
3.0分
家庭亲子
My room was clean. Everything needed updating but it was serviceable for 1 night. You get what you pay for obviously.
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酒店回复: Dear Tessie,Thank you for your feedback. We’re glad to hear your room was clean and met your needs for your stay at OYO Hotel Bald Knob near Searcy AR. We appreciate your comments about updates, and we’re continually working to improve our facilities. We hope to provide you with an even better experience on your next visit.Best regards,JackThe OYO Hotel Bald Knob near Searcy AR Team
1.0分
其他
Never got my deposit back and there were bugs on the beds. My kids had bites all over them and they still won't give me my deposit back.
4.0分
家庭亲子
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The outside is ran down and not very inviting but some effort was put into the design of the room. Three beds?! This worked out super great and even better for the price. I will recommend and stay again if ever needed. Man a t check in was down to earth and patient and understanding of our situation. Made for quick easy check in.
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酒店回复: Dear Stephanie,Thank you for your thoughtful review and 4/10 rating! We're glad to hear the room setup worked well for you and that our team made your check-in smooth and welcoming. Your comments about the exterior are noted, and we appreciate your recognition of the efforts made inside the room. It means a lot to know you’d recommend and consider staying with us again.Best regards,OYO Hotel Bald Knob near Searcy AR Team
1.0分
情侣出游
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Ever wanna go somewhere and feel like you’re in a nightmare this is it! The place is filthy , old disgusting furniture , a crack under the door a midget could fit through with the strongest smell of mold this side of the Mississippi River. Staff was rude and nosy. Just a waste of money . Don’t go here your better off sleeping under the bridge
价格非常实惠，客房服务始终如一，工作人员非常乐于助人且善解人意。10/10 一定会再次入住这里。
房间很脏。破旧的酒店。
都好
Showed up for the reserved room only to find the hotel was completely shut down. I called OYO to report the issue. They told me to wait at the property until someone showed up to let me in. The only problem with that was, the place was closed due to remodeling. I asked for a refund since the place was closed. I didn't receive a response until Monday saying the reservation was non refundable. I don't feel this is fair since it was not my fault the hotel was not open.
I paid $131 in a reservation when I arrived at the property the property was under construction and there was no one to check me in. I ended up having to sleep in my car. Customer service on the phone was horrid and I was denied a refund despite the fact that I never got to stay in the room that I reserved. Seems very scamming to me.
The hotel was closed for renovations when I arrived (after I made a reservation).
My room was clean. Everything needed updating but it was serviceable for 1 night. You get what you pay for obviously.
Never got my deposit back and there were bugs on the beds. My kids had bites all over them and they still won't give me my deposit back.
The outside is ran down and not very inviting but some effort was put into the design of the room. Three beds?! This worked out super great and even better for the price. I will recommend and stay again if ever needed. Man a t check in was down to earth and patient and understanding of our situation. Made for quick easy check in.
Ever wanna go somewhere and feel like you’re in a nightmare this is it! The place is filthy , old disgusting furniture , a crack under the door a midget could fit through with the strongest smell of mold this side of the Mississippi River. Staff was rude and nosy. Just a waste of money . Don’t go here your better off sleeping under the bridge