酒店回复: Thank you so much for your kind words and for choosing Hotel on North for your recent stays. We're truly grateful for your continued support and are thrilled to hear that our team—especially Cameron, Andrew, and Jamie—helped make each visit a positive experience. We'll be sure to share your message with them. We look forward to welcoming you back again soon!
酒店回复: Hi Tracy!Thank you so much for sharing your experience, we’re thrilled you loved the room and all the thoughtful details. We're sorry to hear the front desk didn’t feel as friendly as it should have. While we all have off days, that’s not the standard we hold ourselves to at Hotel on North, or what we believe our guests have come to expect.We appreciate your feedback as it gives us a chance to keep improving. So glad you enjoyed the location and value, and we hope to welcome you back for an even better stay next time.
酒店回复: Thank you! We're honored to be your go-to in Pittsfield, can’t wait to welcome you back!
5.0分
情侣出游
原文
翻译提供方：Google
酒店员工非常出色——从入住到退房，都非常热情友好。
房间干净舒适。
酒店环境安静，位于我们长周末住宿期间游览的许多景点的中心位置。
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酒店回复: Thank you for the wonderful review! We're thrilled you enjoyed your stay, from our friendly staff to the comfortable room and convenient location. We hope to welcome you back soon!
5.0分
其他
原文
翻译提供方：Google
这家酒店和员工简直太棒了⭐️⭐️⭐️⭐️⭐️
Rare 297 餐厅也是五星级的！！！
老板、员工和食物都很棒👏👏👏👏
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酒店回复: Ann thank you for the kind words about the hotel and Rare 297, we’re so glad you enjoyed everything and can’t wait to welcome you back.
1.0分
商务出差
原文
翻译提供方：Google
史上最差的酒店。简直疯了。员工粗鲁无礼。非常危险的地方。地球上最贵的酒店。
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酒店回复: I’m truly sorry to read this and that your visit didn’t feel welcoming. Our front-desk team is trained to de-escalate and, on rare occasions, to involve outside assistance when the comfort and safety of all guests could be affected. On the evening you mention, there was an unusual disruption in the lobby and our team followed established protocols to restore a calm environment for everyone.This is not representative of the experience we aim to provide. We’re committed to courteous service, transparent pricing with no surprise fees, and to partnering with a restaurant that strives to deliver a great meal.
5.0分
家庭亲子
原文
翻译提供方：Google
酒店建筑是一栋经过修复的迷人老建筑，房间宽敞，天花板很高。
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酒店回复: Roy, Thank you for the nice words about our building. We look forward to your next stay with us!
5.0分
商务出差
原文
翻译提供方：Google
非常不错的精品酒店。装修精美，床也很棒。我很快就会再次入住。
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酒店回复: Thank you for leaving us a review. We are glad you enjoyed the bed and the décor. We look forward to your next stay!
5.0分
情侣出游
原文
翻译提供方：Google
当地环境还可以。和大多数城市一样，有很多施工。酒店本身很安静。
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酒店回复: Thank you James for the kind review. We are glad you enjoyed your stay.
5.0分
其他
原文
翻译提供方：Google
房间宽敞漂亮，一切都很棒，除了枕头太厚太硬。
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酒店回复: Thank you for your feedback! We're glad you enjoyed the room and appreciate your note about the pillows, we’ll keep that in mind. We hope to welcome you back soon!
这家酒店、员工和房间都很棒。
我最近在北边的酒店住过四次（自从我母亲住进附近的养老院以来），每次都过得非常愉快。
我住过的四次员工都很棒，他们知道我为什么住在那里（我来自中国），而且总是会问我和母亲在一起的体验如何——他们很友好，会花时间倾听我的想法……每次住在那里我都心怀感激⭐️⭐️⭐️ 特别感谢卡梅伦、安德鲁和杰米！！！！
我太喜欢这家酒店了，我们的房间太棒了，从床单到舒适的床和浴室，都做得非常好。前台工作人员的服务态度不太友好，这让我有点失望。除此之外，价格很合适，而且地处市中心，这也是一大优点！
我最喜欢的皮茨菲尔德酒店
太喜欢这家酒店了！~ 每次去皮茨菲尔德，我都会选择这家酒店。这是一家漂亮、古雅、充满艺术气息的精品酒店，客户服务也非常出色。
酒店员工非常出色——从入住到退房，都非常热情友好。
房间干净舒适。
酒店环境安静，位于我们长周末住宿期间游览的许多景点的中心位置。
这家酒店和员工简直太棒了⭐️⭐️⭐️⭐️⭐️
Rare 297 餐厅也是五星级的！！！
老板、员工和食物都很棒👏👏👏👏
史上最差的酒店。简直疯了。员工粗鲁无礼。非常危险的地方。地球上最贵的酒店。
酒店建筑是一栋经过修复的迷人老建筑，房间宽敞，天花板很高。
非常不错的精品酒店。装修精美，床也很棒。我很快就会再次入住。
当地环境还可以。和大多数城市一样，有很多施工。酒店本身很安静。
房间宽敞漂亮，一切都很棒，除了枕头太厚太硬。