3.5 - My husband and I had a 2 night, 3 day mid-week getaway at Mirbeau in June. Overall, we had a very relaxing experience. Rooms - we had a king room with a garden view on the first floor. It was spacious with a seating area next to a fireplace. There was a claw foot tub and a separate shower. Not a huge fan of having a shower curtain. As others have mentioned the paint and lighting in the rooms make it quite dark and, the dark color on the ceiling made it feel closed in. The dark colors are also a stark contrast to the lush gardens outside. The sliding glass doors opened onto an outdoor area shared with a few other rooms. There was a bistro set near the pond and we were able to enjoy breakfast there. We saw all the koi, ducks/birds, bunnies and frogs. The area is lovely but some areas could use some weeding. Spa - the spa dressing rooms are well appointed. There are changing areas, rest rooms, showers, lockers, a sauna and a steam room. They have ice cold washcloths, towels, ice water, every toiletry you might need, hairdryers and even a swimsuit dryer. The quiet room has several reclining beds where you can rest, read, sleep, wait for a treatment. They surround a foot bath where you sit on cushions on the floor. There's ice water and hot tea available. White noise machines drown out most noise creating a peaceful atmosphere. The aqua terrace is just outside. It has an oversized hot tub area, a seating area with four cushioned chairs around a fireplace, several other table and chair groupings and a bar. The hot tub is nice, very relaxing after a massage or class. It's not a very large area overall, and we did have trouble finding a seat one of the days. On hot days, it would be nice to have a cooler pool area or a cold plunge pool. Treatments - we had a couples massage, something we have done many times at other spas. My husband had a wonderful experience with his massage. She focused on his problem areas and did a wonderful job. My massage was quite the opposite. It did not seem like a professional massage. I spent about 90% of the time on my stomach which became quite uncomfortable. The massuese was rough and parts of the experience were painful. After the massage when we went to settle up and have everything billed to our room, we had to stand in line for a half hour. The attendant was clearly new and overwhelmed. We did express that we had a mixed review on our treatment. At first, we were charged double, but eventually, after my husband went back to the desk later, the error was corrected and, we were given a small percentage off the treatment. I did email the spa manager at the encouragement of the staff, but received no reply. Dining - we had 1 room service breakfast, 1 breakfast and 1 lunch in the dining room on the porch. The breakfasts were average. Lunch was fantastic! I would recommend reservations for every meal, even if the restaurant looks empty - you'll be seated much quicker. We wa
展开
酒店回复: Thank you for sharing your commentary. The Monet inspired grounds and overall theme of the property are intended to provide the delight of being truly cared for from the moment you enter thru the main gate.
1.0分
其他
展开
Went with a friend for an overnight. The room was great, as were the treatments themselves. We've been going to Mirabeau for decades. It was always something to look forward to, unparalleled by others. Sadly, the service and condition of the property have declined dramatically. As overnight guests, we brought our bags in with us for our first treatments a 10am, knowing check-in was much later. This had always been the norm. We were greeted by desk staff with "Unfortunately, our rooms are not ready this early," along with a snarky expression. We explained that we wanted to leave our bags inside and were told, "Oh yes, that's what that closet is for." So, why greet guests immediately with the word "Unfortunately?" Down to the spa. Younger, inexperienced staff at the desk. Seemed to fumble around not exactly knowing what to do. We were taken to the locker room which, we realized after entering, had been switched with the mens locker room. It smelled awful of sweat and mold. The lockers don't work (had to have them opened by staff), one of the stalls was continuously clogged and there is a water mark from a leak across the entire back wall. The best word I can use is dingy. We mentioned the smell to a staff member and they sprayed something in there that was so overwhelming it too was unbearable. On to the waiting room, which used to be amazing. The cushions in front of the foot pool are worn down to nothing, as are the cushions along the fireplace. There is no structure left in them. The fireplace glass is filthy. I watched person after person leave their lounge chair while a new person would come and sit in the same one. No towel change. It seemed the staff was only doing this on the hour. I do agree with another reviewer who addressed the 50 minute treatment. By the time you're called in 3-4 minutes late, it doesn't leave a whole lot of time for the full experience, nor I would imagine, cleaning in between clients. There is no longer fruit in the waiting room. Once we were finished, we went to the spa desk to check out. I had made the reservation for both of us. Their systems are so antiquated, again a sign that no money has been invested back into this location. They couldn't figure out how to charge each of us for our treatments. My friend had to literally Venmo me for her treatments so they could put everything on my room. She asked that the manager contact her because of the condition of the locker room and no one did. Lunch- we went up for our reservation 6 minutes early. We were told that since we were 6 minutes early, they couldn't seat us. I glanced into the dining room and there was not one table occupied, just one on the porch and a couple at one of the high tops in the lounge area. My friend wasn't feeling well and asked if we could just sit with some water and we were told we could sit in the lounge area. I've had friends who've been scolded for whispering too loudly in the spa waiting area. There was a group of four young wome
5.0分
情侣出游
展开
This atmospheric replica of Monet's gardens in France is all about time together with the one you love. The spa experience is the highlight here as relaxation and pampering is the focus at Mirbeau. My wife always has a premier cru facial and I always have the men's estate facial. We always schedule these with the unbelievably talented Katie who works wonders on you, providing the best facials that we have ever had anywhere period. Sometimes we add other treatments which are equally excellent. We spend real time in the unique relaxation room which looks like something out of ancient Rome plus taking full advantage of the invigorating outdoor hot tub/pool in all seasons and the wet and dry saunas. Whatever you do, don't forget your swimming suit! We wear our cozy Mirbeau robes all day long around the property including breakfast or lunch. Top off the day with a special dining experience in the elegant (and unrushed) French country dining room overlooking Monet's bridge, water lilies, and gardens. Take the banquette table in the back corner to fully take in the elegance or sit up close to the gardens in the all weather porch area. We love the salmon and halibut dishes and never miss the seasonally inspired crème brulee which is second to none. We always spend two evenings here on each trip and we visit 3 or 4 times each and every year. It never gets old for us. Coming here means this much to us and does that much for us. Everyone here treats you like family.
展开
酒店回复: Absolutely delighted you enjoyed your recent stay! We always look forward to our returning guests as they have truly embraced what Mirbeau of Skaneateles was created for. Thank you again from the entire team.
2.0分
家庭亲子
展开
First I want to start of on a positive note. This place is quiet and most of the time relaxing. I wish everyone could have experienced the Mirbeau that my family and I experience two to three years ago. This place used to be a true gem for a getaway. My wife and I have been using this place for a getaway 2 to 4 times a year for approximately the last 6 years. As our 3 children became adult, they also started to appreciate the relaxing getaway the Mirbeau offered close to home. This place was truly worth every penny spent. The stay comes at a premium cost and the service was to match. Over the past year the place is in a downward, out of control, spiral and it grieves me to say this because we absolutely loved this place. The last 3 times we have stayed we had told ourselves just one more time maybe they were just running short on help or adjusting to changes ect. Now I can honestly say we will not return after our recent stay. The treatments have turned into an assembly line with less product being used and no personal touches anymore. The locker rooms are filthy with piles of used towels and robs on the floors. My personal favorite has always been the eucalyptus steam room, which now smells like arm pit and dirty feet with no eucalyptus anymore. Majority of the lockers have out of service on them and the garbage is overflowing. The fire place in the library common area and in our room did not work. I cant speak for the rest of the rooms. The bar in the jacuzzi and treatment area was closed, which this is not a huge deal, but its nice to not have to dry off and go all the way up stairs to get a drink at he bar which was crowed due to only having one open. The dinning is what really sealed the deal for us this time. This used to be a staple for us. the food was phenomenal along with the atmosphere. This go around we ordered and waited an hour and didn't even get our margarita we ordered much less our food. Obviously we just got up and left and went back to our room. It goes back to my statement before. You are going to pay a premium you expect the service to match.
展开
酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to hear that your recent experience did not reflect the high standards you have come to expect from Mirbeau. Your detailed comments have been shared with our management team for immediate review. We deeply value your loyalty over the years and hope to have an opportunity to restore your confidence in a future visit.
5.0分
其他
展开
Anniversary trip...33rd year...and we could not have picked a better place. With the pond and lush greenery all about and gentle music all around it feels like you have been transported to a peaceful retreat.We had 4 nights..and enjoyed the spa for facials and pedicures. The lounge and restaurant are both marvelous...great breakfast...inventive cocktails and superb food. The town is close and is charming and welcoming. First time in the Finger Lake region..and it is well worth a visit. Highly recommend Mirbeau for couples...rooms are spacious and spotless and the entire staff is just marvelous. Treat yourself to a special vacation here...you will not be disappointed.
3.0分
其他
展开
The room was OK, a little outdated. One thing which unpleasantly surprised, is the limited number of toiletries; shampoo, conditioner, and soap were in the big containers, which, I am afraid, were not intended for disposal after a personal use… besides, it was a smaller bottle of rosemary spray for shower, which I picked because I was sure it was included in the rate… I was wrong, I was charged $18 ten hours after I checked out.
展开
酒店回复: Thank you for staying with us, we appreciate your feedback, our toiletries are refill everyday by our HK staff and products in the room are for sale if you like them, we have a sign in the bathroom with all the information and are also available in our boutique area.
4.0分
情侣出游
展开
We stayed for two nights at Mirabeau as the last leg of our finger lake trip. This is beautiful property and we loved the French theme. We had dinner on property our first night and the meal was fantastic. They have a nice bar and sitting room as well just before you enter the dining room. Our room was nice and large with a fireplace and nice view of the garden and pond. On the negative side, the hot tub area in the spa was under maintenance, so we were unable to use it. We didn’t get any communication ahead of time that the hot tub would be unavailable during our visit which was a disappointment. The manager was kind enough to take 20% off of our bill due to this issue. Overall it was a great experience and we enjoyed our stay.
5.0分
情侣出游
展开
Maribeau is a special place to relax and unwind. I feel as though they treat each and every guest like royalty. The entire staff was so kind and went above and beyond The rooms are beautifully decorated and very spacious. Its a wonderful place to go with your significant other .
展开
酒店回复: Thank you for sharing your commentary as you have captured perfectly what was intentionally created to delight our treasured guest. The classic style we have carefully maintained is in keeping with our goal of emulating the french country feel in a small botuque property.. It is a purposeful warmth that alighns with the Monet inspired grounds and overall theme of the propert.y We believe our website very clearly captures the essense of Mirbeau Skaneateles and we can't thank you enough for taking the time to recognize our efforts. Positve comments and recognition are so greatly appreciated.
一个不错的地方，公园和酒店都很旧，很暗，维护得不是很好，但还可以。 然而，房子的“政策”却是灾难性的。工作人员不友好，每晚大约 700 美元（不含早餐！），您必须支付 500 美元押金，迷你吧是空的。我们晚上九点左右到达。美食也于晚上 9 点关门。首先他们要1000美元。这应该用来做什么还不清楚。房间的钱是提前付的。经理没空。没有人帮忙（除了服务人员的一个小女孩）搬运行李，行李必须搬上几个楼梯。一次非常糟糕的经历——尤其是价格。几天前，我在纽约支付了这笔费用，在帕克大道（Parkavenue）一家神奇的五星级酒店（Loews Regency）提供了完美的服务。差别不能再大了。对支付这个价格的警告感到失望！远离！
地理位置优越，绝对安静。我们在外面有一张很棒的桌子，可以俯瞰长满睡莲的池塘。 非常细心的工作人员提供近乎完美的服务以及优质的食物和葡萄酒。一个真正成功的夜晚。
3.5 - My husband and I had a 2 night, 3 day mid-week getaway at Mirbeau in June. Overall, we had a very relaxing experience. Rooms - we had a king room with a garden view on the first floor. It was spacious with a seating area next to a fireplace. There was a claw foot tub and a separate shower. Not a huge fan of having a shower curtain. As others have mentioned the paint and lighting in the rooms make it quite dark and, the dark color on the ceiling made it feel closed in. The dark colors are also a stark contrast to the lush gardens outside. The sliding glass doors opened onto an outdoor area shared with a few other rooms. There was a bistro set near the pond and we were able to enjoy breakfast there. We saw all the koi, ducks/birds, bunnies and frogs. The area is lovely but some areas could use some weeding. Spa - the spa dressing rooms are well appointed. There are changing areas, rest rooms, showers, lockers, a sauna and a steam room. They have ice cold washcloths, towels, ice water, every toiletry you might need, hairdryers and even a swimsuit dryer. The quiet room has several reclining beds where you can rest, read, sleep, wait for a treatment. They surround a foot bath where you sit on cushions on the floor. There's ice water and hot tea available. White noise machines drown out most noise creating a peaceful atmosphere. The aqua terrace is just outside. It has an oversized hot tub area, a seating area with four cushioned chairs around a fireplace, several other table and chair groupings and a bar. The hot tub is nice, very relaxing after a massage or class. It's not a very large area overall, and we did have trouble finding a seat one of the days. On hot days, it would be nice to have a cooler pool area or a cold plunge pool. Treatments - we had a couples massage, something we have done many times at other spas. My husband had a wonderful experience with his massage. She focused on his problem areas and did a wonderful job. My massage was quite the opposite. It did not seem like a professional massage. I spent about 90% of the time on my stomach which became quite uncomfortable. The massuese was rough and parts of the experience were painful. After the massage when we went to settle up and have everything billed to our room, we had to stand in line for a half hour. The attendant was clearly new and overwhelmed. We did express that we had a mixed review on our treatment. At first, we were charged double, but eventually, after my husband went back to the desk later, the error was corrected and, we were given a small percentage off the treatment. I did email the spa manager at the encouragement of the staff, but received no reply. Dining - we had 1 room service breakfast, 1 breakfast and 1 lunch in the dining room on the porch. The breakfasts were average. Lunch was fantastic! I would recommend reservations for every meal, even if the restaurant looks empty - you'll be seated much quicker. We wa
Went with a friend for an overnight. The room was great, as were the treatments themselves. We've been going to Mirabeau for decades. It was always something to look forward to, unparalleled by others. Sadly, the service and condition of the property have declined dramatically. As overnight guests, we brought our bags in with us for our first treatments a 10am, knowing check-in was much later. This had always been the norm. We were greeted by desk staff with "Unfortunately, our rooms are not ready this early," along with a snarky expression. We explained that we wanted to leave our bags inside and were told, "Oh yes, that's what that closet is for." So, why greet guests immediately with the word "Unfortunately?" Down to the spa. Younger, inexperienced staff at the desk. Seemed to fumble around not exactly knowing what to do. We were taken to the locker room which, we realized after entering, had been switched with the mens locker room. It smelled awful of sweat and mold. The lockers don't work (had to have them opened by staff), one of the stalls was continuously clogged and there is a water mark from a leak across the entire back wall. The best word I can use is dingy. We mentioned the smell to a staff member and they sprayed something in there that was so overwhelming it too was unbearable. On to the waiting room, which used to be amazing. The cushions in front of the foot pool are worn down to nothing, as are the cushions along the fireplace. There is no structure left in them. The fireplace glass is filthy. I watched person after person leave their lounge chair while a new person would come and sit in the same one. No towel change. It seemed the staff was only doing this on the hour. I do agree with another reviewer who addressed the 50 minute treatment. By the time you're called in 3-4 minutes late, it doesn't leave a whole lot of time for the full experience, nor I would imagine, cleaning in between clients. There is no longer fruit in the waiting room. Once we were finished, we went to the spa desk to check out. I had made the reservation for both of us. Their systems are so antiquated, again a sign that no money has been invested back into this location. They couldn't figure out how to charge each of us for our treatments. My friend had to literally Venmo me for her treatments so they could put everything on my room. She asked that the manager contact her because of the condition of the locker room and no one did. Lunch- we went up for our reservation 6 minutes early. We were told that since we were 6 minutes early, they couldn't seat us. I glanced into the dining room and there was not one table occupied, just one on the porch and a couple at one of the high tops in the lounge area. My friend wasn't feeling well and asked if we could just sit with some water and we were told we could sit in the lounge area. I've had friends who've been scolded for whispering too loudly in the spa waiting area. There was a group of four young wome
This atmospheric replica of Monet's gardens in France is all about time together with the one you love. The spa experience is the highlight here as relaxation and pampering is the focus at Mirbeau. My wife always has a premier cru facial and I always have the men's estate facial. We always schedule these with the unbelievably talented Katie who works wonders on you, providing the best facials that we have ever had anywhere period. Sometimes we add other treatments which are equally excellent. We spend real time in the unique relaxation room which looks like something out of ancient Rome plus taking full advantage of the invigorating outdoor hot tub/pool in all seasons and the wet and dry saunas. Whatever you do, don't forget your swimming suit! We wear our cozy Mirbeau robes all day long around the property including breakfast or lunch. Top off the day with a special dining experience in the elegant (and unrushed) French country dining room overlooking Monet's bridge, water lilies, and gardens. Take the banquette table in the back corner to fully take in the elegance or sit up close to the gardens in the all weather porch area. We love the salmon and halibut dishes and never miss the seasonally inspired crème brulee which is second to none. We always spend two evenings here on each trip and we visit 3 or 4 times each and every year. It never gets old for us. Coming here means this much to us and does that much for us. Everyone here treats you like family.
First I want to start of on a positive note. This place is quiet and most of the time relaxing. I wish everyone could have experienced the Mirbeau that my family and I experience two to three years ago. This place used to be a true gem for a getaway. My wife and I have been using this place for a getaway 2 to 4 times a year for approximately the last 6 years. As our 3 children became adult, they also started to appreciate the relaxing getaway the Mirbeau offered close to home. This place was truly worth every penny spent. The stay comes at a premium cost and the service was to match. Over the past year the place is in a downward, out of control, spiral and it grieves me to say this because we absolutely loved this place. The last 3 times we have stayed we had told ourselves just one more time maybe they were just running short on help or adjusting to changes ect. Now I can honestly say we will not return after our recent stay. The treatments have turned into an assembly line with less product being used and no personal touches anymore. The locker rooms are filthy with piles of used towels and robs on the floors. My personal favorite has always been the eucalyptus steam room, which now smells like arm pit and dirty feet with no eucalyptus anymore. Majority of the lockers have out of service on them and the garbage is overflowing. The fire place in the library common area and in our room did not work. I cant speak for the rest of the rooms. The bar in the jacuzzi and treatment area was closed, which this is not a huge deal, but its nice to not have to dry off and go all the way up stairs to get a drink at he bar which was crowed due to only having one open. The dinning is what really sealed the deal for us this time. This used to be a staple for us. the food was phenomenal along with the atmosphere. This go around we ordered and waited an hour and didn't even get our margarita we ordered much less our food. Obviously we just got up and left and went back to our room. It goes back to my statement before. You are going to pay a premium you expect the service to match.
Anniversary trip...33rd year...and we could not have picked a better place. With the pond and lush greenery all about and gentle music all around it feels like you have been transported to a peaceful retreat.We had 4 nights..and enjoyed the spa for facials and pedicures. The lounge and restaurant are both marvelous...great breakfast...inventive cocktails and superb food. The town is close and is charming and welcoming. First time in the Finger Lake region..and it is well worth a visit. Highly recommend Mirbeau for couples...rooms are spacious and spotless and the entire staff is just marvelous. Treat yourself to a special vacation here...you will not be disappointed.
The room was OK, a little outdated. One thing which unpleasantly surprised, is the limited number of toiletries; shampoo, conditioner, and soap were in the big containers, which, I am afraid, were not intended for disposal after a personal use… besides, it was a smaller bottle of rosemary spray for shower, which I picked because I was sure it was included in the rate… I was wrong, I was charged $18 ten hours after I checked out.
We stayed for two nights at Mirabeau as the last leg of our finger lake trip. This is beautiful property and we loved the French theme. We had dinner on property our first night and the meal was fantastic. They have a nice bar and sitting room as well just before you enter the dining room. Our room was nice and large with a fireplace and nice view of the garden and pond. On the negative side, the hot tub area in the spa was under maintenance, so we were unable to use it. We didn’t get any communication ahead of time that the hot tub would be unavailable during our visit which was a disappointment. The manager was kind enough to take 20% off of our bill due to this issue. Overall it was a great experience and we enjoyed our stay.
Maribeau is a special place to relax and unwind. I feel as though they treat each and every guest like royalty. The entire staff was so kind and went above and beyond The rooms are beautifully decorated and very spacious. Its a wonderful place to go with your significant other .