酒店回复: Hi Shelly, Thank you so much for taking the time to leave a review of the hostel, we are so glad to hear you enjoyed your stay with us. We shall pass your kind words onto our team, they work tirelessly to ensure guests have a positive stay. We look forward to welcoming you back soon. Kind Regards, Team YHA Lee Valley
酒店回复: Thank you for taking the time to leave a review of the hostel. We are glad you enjoyed your visit to the hostel and cafe. We are glad you enjoyed the teas, and that our team provided you with great service. We hope we can welcome you back again in the near future, Kind regards Team YHA Lee Valley
酒店回复: Hi there, Thank you for taking the time to leave a review on our hostel. I am sorry to hear that you did not enjoy your stay with us. The staff member who entered your room knocked on the door as all staff are trained to do this, he and the duty manager apologised to you at the time. We do not have bed bugs at our hostel, neither have you mentioned this in any of your correspondence. Thank you again for your review. Kind regards, Leigh - Hostel Manager
Lee Valley YHA 地理位置优越，可从 Lea Valley 步行道步行到达。旅舍设有带独立卫浴的客房以及宿舍和共用厨房，方便客人自己做饭。早餐很棒！
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酒店回复: Hi Rhi, Thank you so much for taking the time to leave such a positive review of the hostel. We're so glad you enjoyed your stay. All of our rooms are Private en-suites but we do have those larger rooms which are able to hold families and groups. We're glad you enjoyed breakfast, I hope we can welcome you back again soon. Kind Regards, Team YHA Lee Valley
酒店回复: Thank you Jared for your review. I am sorry to hear that you had a poor experience with my customer service. I would love to know more about what went wrong in your eyes so please do send me a direct message so that I can discuss the details with you and find out more about how I might rectify the situation. Leigh- Hostel Manager
我们到的时候已经很晚了。房间不太好，而且不干净。浴室还漏水。
不推荐这家住宿。
房间有点冷，不过还好。旅舍旁边有个很棒的公园。是个不错的住宿地点。
房间和浴室都很干净，住得很舒服。
我本来不知道会发生什么，但结果让我惊喜不已。工作人员非常友好和乐于助人。小屋非常漂亮，提供安静祥和的休憩场所。房间和套房一尘不染。早餐美味可口，物有所值。步行不远便可到达车站，可直达伦敦市中心，但距离足够远，火车不会吵醒您。这真的是一个很棒的住宿地点，我一定会再次入住。
今天下午晚些时候，当我们步行结束，去车站的路上经过这里时，他们很快就为我们所有人泡了茶。他们无可挑剔，服务很棒。而且茶的价格也很合理。如果我们的步行俱乐部下次碰巧在该地区散步，一定会再来喝杯茶。
体验太糟糕了……完全浪费钱……没有隐私，因为一个客人没敲门就走进了房间。太尴尬了……然后他们相信他们的东西，而不是顾客，根据客人的陈述，当他当场发现他犯了错误，应该先敲门……那里还有床袋。再也不会去了……浪费时间，当然也浪费钱……太失望了……请避免……
我们为一个家庭预订了一间私人家庭房，包括两个分别为 9 岁和 12 岁的男孩。我们本应该预订一间带一张双人床和一套双层床的房间，但我们得到的却是两套双层床。暖气片从墙上掉下来，烟雾探测器挂在天花板上，电灯开关倒在墙上，冷空气从缝隙中吹进来。天花板上的油漆剥落了，淋浴区很脏。虽然我们知道这是一家旅馆，因此房间里的设施会很基本，但我们确实希望它们更符合每晚 120 英镑的收费。这比路上旅行旅馆的家庭房贵得多，但我们选择预订 YHA，以为房间条件虽然基本，但会很舒适，而且会得到照顾。我们错了。最糟糕的是，旅馆的其他房间似乎已经租给了一个大家庭团体，他们在晚上 9 点 30 分决定在我们房间旁边的公用厨房举行生日派对。派对一直持续到晚上 11:30。我们知道集体生活是 YHA 体验的一部分，但你肯定不会把小屋的大部分空间租给一个家庭，然后把另一个家庭安排在厨房旁边的房间里。环境很好，但我们不会再来了。
我们一到达，美丽的 YHA 团队成员 Lloyd 就用她美丽而无可挑剔的微笑客户服务让我们感觉宾至如归。她帮我打印了文件，其实根本不需要她自己做。非常感谢 Lloyd，亲爱的！我强烈推荐这家 YHA，因为他们的热情好客、客户服务首屈一指，地理位置也很好。
Lee Valley YHA 地理位置优越，可从 Lea Valley 步行道步行到达。旅舍设有带独立卫浴的客房以及宿舍和共用厨房，方便客人自己做饭。早餐很棒！
住宿和喝咖啡的好地方，但请注意，旅馆经理 (leea) 非常粗鲁和不友好。她的语气、语言和她对人的蔑视令人不安。我和我的朋友永远不会再来这家旅馆了。