酒店回复: Hi Jose,Thank you for your excellent rating! We’re delighted to hear that everything was perfect during your stay.We look forward to welcoming you back soon and making your next visit just as enjoyable.Best regards,Value Inn Customer Care Team
4.0分
其他
原文
翻译提供方:Google
不
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酒店回复: Dear Elva,Thank you for your rating! We’re glad you chose to stay with us and hope your experience was positive. If there’s anything that could have made your stay even better, we’d love to hear from you so we can continue improving.We look forward to welcoming you back soon for another comfortable stay.Best regards,Value Inn Customer Care Team
1.0分
商务出差
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Don’t waste your money, the staff was very rude I believe the owner checked me in and he yelled at me twice and threw my ID, credit card and pen to sign the receipt. The room was extremely dirty, the towels are very old and dirty and have hair, the shower is rusty, the sheets were dirty as well, the room had a horrendous smell, and I woke up with two bedbug bites, don’t stay at this hotel you will regret it.
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酒店回复: Dear Sonia,We’re deeply sorry to hear about your experience with us. The behavior you described from our staff, as well as the condition of your room, falls far below the standards we aim to maintain, and we understand how upsetting and unacceptable this must have been for you.We are taking immediate action to address your concerns. Our housekeeping team is conducting a full inspection of all rooms, replacing old towels and ensuring sheets, bathrooms, and showers meet strict cleanliness standards. Pest control has been engaged to prevent any future incidents, and our maintenance team is reviewing the room’s condition to eliminate unpleasant odors and rust issues. Additionally, we are reinforcing our staff training to ensure all interactions with guests are courteous, professional, and welcoming at every step.We value your feedback as it helps us improve in every area—from cleanliness to guest service. We sincerely hope you might consider giving us another chance in the future, where we can provide the safe, clean, and respectful experience you should have had during this stay.Best regards,Value Inn Customer Care Team
5.0分
其他
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Air conditioning kept the room cool, very clean rooms and house keeping on top if making sure we had towels and toilet paper for the 3 nights we stayed. I enjoy the room set up and big comfortable bed. No bugs and rooms do not smell like old smoke. Definitely recommended near by freeways n lost of food near by. Will be going back next time.
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酒店回复: Dear Raquel,Wow! Thank you for sharing such wonderful feedback. We’re delighted to hear that the room setup, comfortable bed, and cleanliness made your three-night stay enjoyable. Our housekeeping team will be thrilled to know their efforts in keeping towels and supplies stocked made a difference. We also appreciate your kind mention of our location and nearby dining options. We look forward to welcoming you back on your next visit!Best regards,Value Inn Customer Care Team
5.0分
商务出差
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Quiet, clean, non-smoking, inexpensive and near(10mins drive) to where i work. I’ll stay here until i finish my travel assigment and already made reservations for the next weeks.
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酒店回复: Hi Froilan,Thank you for the excellent rating! We’re thrilled to hear that you found your stay quiet, clean, and conveniently located. We’re delighted to continue hosting you during your travel assignment and look forward to keeping your upcoming stays just as comfortable and pleasant.Best regards,Value Inn Customer Care Team
3.0分
其他
Does the Job
Functional hotel room. Nothing fancy. Does the job if you need a room for a few days.
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酒店回复: Dear Julio,Thank you for sharing your feedback. We’re glad you found your room functional for your stay. We’re always looking for ways to enhance our guest experience, from comfort upgrades to additional amenities, and your comments help us prioritize improvements for future stays.We hope to welcome you back soon and provide an even more comfortable and enjoyable visit.Best regards,Value Inn Customer Care Team
押金还没退还,而且房间空间也很小。
良好的服务和关注,干净的房间,只有浴室的气味很难闻,请保持门关上,我住在 105 房间
设施很干净,有毛巾和洗发水等便利设施,所以我可以毫无不便地使用它。工作人员也很友善。
附近商店不多,有点不方便,但我很高兴能在静香度过一段时光。
👍
这是最好的汽车旅馆。我每次都用它。
一切都完美
不
Don’t waste your money, the staff was very rude I believe the owner checked me in and he yelled at me twice and threw my ID, credit card and pen to sign the receipt. The room was extremely dirty, the towels are very old and dirty and have hair, the shower is rusty, the sheets were dirty as well, the room had a horrendous smell, and I woke up with two bedbug bites, don’t stay at this hotel you will regret it.
Air conditioning kept the room cool, very clean rooms and house keeping on top if making sure we had towels and toilet paper for the 3 nights we stayed. I enjoy the room set up and big comfortable bed. No bugs and rooms do not smell like old smoke. Definitely recommended near by freeways n lost of food near by. Will be going back next time.
Quiet, clean, non-smoking, inexpensive and near(10mins drive) to where i work. I’ll stay here until i finish my travel assigment and already made reservations for the next weeks.
Does the Job
Functional hotel room. Nothing fancy. Does the job if you need a room for a few days.