酒店回复: Thank you for sharing your detailed feedback. We’re happy to hear that you found the rooms clean and comfortable, and that our staff was able to accommodate your family’s needs with the extra beds. We’re also glad you enjoyed the nearby beach and noticed the efforts we’ve made to upgrade the property. We appreciate your comments about the humidity in the bathroom, and we’ll be looking into that. It’s wonderful to know you enjoyed your stay, and we hope to welcome you back again soon!
4.0分
朋友出游
原文
翻译提供方：Google
床干净舒适。房间宽敞。浴室干净，但地板需要清洁。建议使用乙烯基地板。顶部角落挂着窗帘。
3.0分
情侣出游
原文
翻译提供方：Google
还行，但仅此而已，工程完成了，但有点粗糙！墙不隔音！
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酒店回复: Thank you for your feedback. We’re glad the work was completed, but we’re sorry to hear it did not meet your expectations and that noise from other rooms was an issue. We’ll make note of your comments as we continue to improve our property and guest experience.
3.0分
其他
原文
翻译提供方：Google
好的
酒店回复: Thank you for your comments.
3.0分
其他
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The lady at the front desk was wonderful at check in. The location is very handy but the room we stayed in wasn’t the cleanest. We were in the outer rooms. The bathroom had a big spider web with dead bugs in it in the corner. The curtains had dead bugs stuck to them.
Sadly the pool wasn’t open due to a leak and other issues.
A fresh coat of paint would do a world of good on the rooms.
Would we stay there again??? Only if we could see the room first.
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酒店回复: Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you found our front desk team welcoming and that our location was convenient for your stay.We sincerely apologize for the cleanliness and maintenance concerns you experienced in your room, as well as the disappointment caused by the pool closure. Your comments have been shared with our housekeeping and maintenance teams to ensure these issues are promptly addressed. We also appreciate your suggestion regarding the need for fresh paint, and we will consider it as we continue to make improvements.We value your honest feedback and hope you will consider giving us another opportunity in the future to provide you with a more comfortable and enjoyable stay.
1.0分
商务出差
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I wanted to bring to your attention some concerns regarding my recent experience at I noticed issues with hygiene and felt that the customer service did not meet the expected standard
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酒店回复: I would like to bring to your attention some concerns regarding my recent experience at your property. During my stay, I noticed some issues with cleanliness and felt that the level of customer service did not meet the standard I had expected.I wanted to share this feedback so that it can be addressed and improvements can be made for future guests. I appreciate your attention to this matter and look forward to hearing from you.
4.0分
家庭亲子
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Nice hotel great location, good service. Room had a very sensitive floor, our/ Neighbor footsteps triggered a lot of shaking and rambling. Swimming pool had a nice hot water tub with jet streams but after a few minutes saw lot of dirt floating around.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We’re pleased to know that you enjoyed our convenient location, good service, and the amenities we offer.We sincerely apologize for the disturbances caused by the floor vibrations and the cleanliness concerns in the hot tub. Your comments have been shared with our maintenance and housekeeping teams to ensure these issues are thoroughly addressed.We truly appreciate your feedback, as it helps us improve our guests’ overall experience. We hope to have the opportunity to welcome you back to Travelodge Port Elgin for a more comfortable and enjoyable stay.
4.0分
其他
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Sad
Well when we got there, they told us there was no pool or hot tub. It was down.
But the rooms where nice and clean, and easy to park as I am not able to walk very far.
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酒店回复: We are so sorry the pool was not working while you were here. Unfortunately, we have had a few problems with the pool this year, but we are working hard to rectify the situation
5.0分
其他
The property was a little dirty. Our room was super hot and even after the staff came to fix it, it just got hotter 88!
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酒店回复: We are happy you rated us a 10. Please be assured that maintenance will take care of the issue with the heating
5.0分
情侣出游
Very comfortable , clean . Great bang for your dollar. resturant that is attached and when you stay you get 20% off was excellant food and service
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酒店回复: Thank you for sharing your wonderful feedback. We’re delighted to hear that you found your stay comfortable and clean, and that you felt it offered great value.We’re also pleased that you enjoyed the food and service at our on-site restaurant and appreciated the 20% guest discount. Your kind words mean a lot to our team, and we look forward to welcoming you back to Travelodge Port Elgin soon.
古老却舒适
酒店虽然老旧，但可以看出酒店在翻新方面的努力（例如，泳池的瓷砖地板已经翻新）。
房间干净舒适，但浴室里有很多潮湿的痕迹。
工作人员非常周到；他们借给我们一张婴儿床和一张折叠床，方便我们最大的孩子使用。
酒店距离美丽的海滩仅5分钟路程。我们住得很愉快。
床干净舒适。房间宽敞。浴室干净，但地板需要清洁。建议使用乙烯基地板。顶部角落挂着窗帘。
还行，但仅此而已，工程完成了，但有点粗糙！墙不隔音！
好的
The lady at the front desk was wonderful at check in. The location is very handy but the room we stayed in wasn’t the cleanest. We were in the outer rooms. The bathroom had a big spider web with dead bugs in it in the corner. The curtains had dead bugs stuck to them.
Sadly the pool wasn’t open due to a leak and other issues.
A fresh coat of paint would do a world of good on the rooms.
Would we stay there again??? Only if we could see the room first.
I wanted to bring to your attention some concerns regarding my recent experience at I noticed issues with hygiene and felt that the customer service did not meet the expected standard
Nice hotel great location, good service. Room had a very sensitive floor, our/ Neighbor footsteps triggered a lot of shaking and rambling. Swimming pool had a nice hot water tub with jet streams but after a few minutes saw lot of dirt floating around.
Sad
Well when we got there, they told us there was no pool or hot tub. It was down.
But the rooms where nice and clean, and easy to park as I am not able to walk very far.
The property was a little dirty. Our room was super hot and even after the staff came to fix it, it just got hotter 88!
Very comfortable , clean . Great bang for your dollar. resturant that is attached and when you stay you get 20% off was excellant food and service