酒店回复: Dear Vitaliano,Thank you for sharing your experience. We sincerely apologize for the unpleasant odors and bug issues you encountered during your stay at Budget Inn By OYO Natural Bridge I-81. This is certainly not the standard we aim to provide. Your feedback is important, and we will address these concerns with our team to improve the guest experience. We’re sorry you had to cut your stay short and appreciate you bringing this to our attention.Best regards,RosyBudget Inn By OYO Natural Bridge I-81 Team
3.0分
情侣出游
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Very convenient to I81. Owners are responsive to requests. I have stayed here four times in the past few months. Three of the four times I have had to either have my room cleaned or moved to another room. For some reason, cleaning is not an automatic here and it's a shame. The rooms are modest but serviceable and cleanliness should be easy.
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酒店回复: Dear Carla,Thank you for your feedback regarding Budget Inn By OYO Natural Bridge I-81. We appreciate your comments about cleanliness and service, and will work to improve these areas.Warm regards,LisaBudget Inn By OYO Natural Bridge I-81
1.0分
其他
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Gross and disgusting
It was so dirty and gross. I went and bought bleach to pour in the tub and toilet. We were crunched for time so we didn’t have much choice but to stay and make the best of the situation.
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酒店回复: ChatGPT said:Hi Donetta,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay at Budget Inn By OYO Natural Bridge I-81. This is certainly not the experience we strive to provide our guests, and we take your comments seriously. Rest assured, we will address these concerns with our housekeeping team to ensure improvements are made.We truly regret that your stay was less than satisfactory and appreciate you bringing this to our attention. We hope to have the opportunity to offer you a much better experience in the future.Best regards,The Budget Inn By OYO Natural Bridge I-81 Team
1.0分
其他
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It was a late check in, tired, and wanted to rest. The room was very hot. AC would not go or even set below 80 degrees even after 20 mins or so. Also 4 stink bugs was congregated on top of the curtains. Top it off, the fire alarm was just hanging by the wire from the ceiling. I promptly turned the key back and left. Maybe I am just one off but cannot recommend
2.0分
其他
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The bathroom was never cleaned I had to clean the sink, shower and then the toilet. The microwave still had 3 seconds on it and there were crumbs in the microwave. There were cigarette butts all over the place outside.
2.0分
情侣出游
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The room needs to be cleaned better. The sheets had red stains on them that seemed to be old. It looked like blood. The bathroom was missing a shower head.
The microwave oven was not working.
There was just one bath towel for two persons.
The hand and face towels smelled like they had been used in the kitchen. They smelled really bad.
The tub was very dirty, like if it had not been cleaned for months. The sides and floor of the tub were black with dirt.
It was awful!, overall. I will never stay there again.
4.0分
其他
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Since the owners have another property nearby it may take a few minutes to check in while they travel back and forth. I had one issue with the room and the manager was very accommodating and responded as requested.
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酒店回复: Dear Carla,Thank you for sharing your detailed feedback regarding your stay at Budget Inn By OYO Natural Bridge I-81. We sincerely apologize for the issues you experienced with cleanliness and odors in your room. Your comments are very important and will be reviewed with our team to ensure improvements are made for future guests.We regret the inconvenience caused and appreciate your input.Warm regards,LisaBudget Inn By OYO Natural Bridge I-81
3.0分
商务出差
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Wish I could upload a video the place is dirty as in filthy dirty I have a wonderful video of the bed linens stained and dirty!n the ceiling in the bathroom falling in lamps don’t work and neither did the bathroom lighyy
1.0分
家庭亲子
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Rooms dirty, fridge was fifty had something spilled all inside of it. Know coffee pot, cable didn't work. Give us the wrong size room first night had to wait until next day to get right room. Never will stay there again!!!!!
浴室状况很差，需要进一步清洁。
Very convenient to I81. Owners are responsive to requests. I have stayed here four times in the past few months. Three of the four times I have had to either have my room cleaned or moved to another room. For some reason, cleaning is not an automatic here and it's a shame. The rooms are modest but serviceable and cleanliness should be easy.
Gross and disgusting
It was so dirty and gross. I went and bought bleach to pour in the tub and toilet. We were crunched for time so we didn’t have much choice but to stay and make the best of the situation.
It was a late check in, tired, and wanted to rest. The room was very hot. AC would not go or even set below 80 degrees even after 20 mins or so. Also 4 stink bugs was congregated on top of the curtains. Top it off, the fire alarm was just hanging by the wire from the ceiling. I promptly turned the key back and left. Maybe I am just one off but cannot recommend
The bathroom was never cleaned I had to clean the sink, shower and then the toilet. The microwave still had 3 seconds on it and there were crumbs in the microwave. There were cigarette butts all over the place outside.
The room needs to be cleaned better. The sheets had red stains on them that seemed to be old. It looked like blood. The bathroom was missing a shower head.
The microwave oven was not working.
There was just one bath towel for two persons.
The hand and face towels smelled like they had been used in the kitchen. They smelled really bad.
The tub was very dirty, like if it had not been cleaned for months. The sides and floor of the tub were black with dirt.
It was awful!, overall. I will never stay there again.
Since the owners have another property nearby it may take a few minutes to check in while they travel back and forth. I had one issue with the room and the manager was very accommodating and responded as requested.
Wish I could upload a video the place is dirty as in filthy dirty I have a wonderful video of the bed linens stained and dirty!n the ceiling in the bathroom falling in lamps don’t work and neither did the bathroom lighyy
Rooms dirty, fridge was fifty had something spilled all inside of it. Know coffee pot, cable didn't work. Give us the wrong size room first night had to wait until next day to get right room. Never will stay there again!!!!!
The room was small and compact.
Nothing was fancy or unneeded.
You had exactly enough.
You had your room.
You had your bath.
You had a comfortable bed for sleeping.
The price and location were good.