酒店回复: Dear Vitaliano,Thank you for sharing your experience. We sincerely apologize for the unpleasant odors and bug issues you encountered during your stay at Budget Inn By OYO Natural Bridge I-81. This is certainly not the standard we aim to provide. Your feedback is important, and we will address these concerns with our team to improve the guest experience. We’re sorry you had to cut your stay short and appreciate you bringing this to our attention.Best regards,RosyBudget Inn By OYO Natural Bridge I-81 Team
4.0分
情侣出游
展开
Cozy little Inn tucked just off the highway. Beautiful views of the hills and sunset/sunrise.
For the price, it was good. Could probably use new towels, new carpet, new shower curtain, but it did NOT feel unclean, just too many uses or water stains maybe. One man seems to run the place, he was very friendly and accommodating. Little Pink Cadillac diner in the same lot... that was just ok. Would stay here again for sure!
展开
酒店回复: Dear Jeremy,Thank you for sharing your detailed feedback. We’re glad you enjoyed the location, views, and friendly service at Budget Inn By OYO Natural Bridge I-81. Your comments regarding room items will help us improve for future guests.Warm regards,EvaBudget Inn By OYO Natural Bridge I-81
4.0分
情侣出游
Once again, the room had not been completely cleaned but the manager immediately called in housekeeping and they finished the job in a matter of minutes.
1.0分
其他
展开
I was extremely disappointed in the condition of the room. There were flies flying around and bugs smashed around the room. The bathroom was filthy and not cleaned, including the entire room. The floors to the walls to vents in the heating/cooling system, and the microwave and fridge. I explained my concern to the manager at the front desk and all he said was he could refund me to stay somewhere else when I had already paid for the room. I would not have received my money back in time to find another place to stay. He would not offer a clean room and said he had no vacancy when the vacancy sign was on.
1.0分
其他
展开
Room was dirty. Had to get micro/fridge cleaned before we could use. Micro covered in old dried food. Fridge had mould. Air con unit full of fluff. Dust everywhere, carpet not vacuumed.
展开
酒店回复: Dear Marion,We’re very sorry for the cleanliness and maintenance issues you experienced. Your feedback has been shared with management to ensure improvements are made for future guests.Sincerely,EvaBudget Inn By OYO Natural Bridge I-81
3.0分
情侣出游
展开
Very convenient to I81. Owners are responsive to requests. I have stayed here four times in the past few months. Three of the four times I have had to either have my room cleaned or moved to another room. For some reason, cleaning is not an automatic here and it's a shame. The rooms are modest but serviceable and cleanliness should be easy.
展开
酒店回复: Dear Carla,Thank you for your feedback regarding Budget Inn By OYO Natural Bridge I-81. We appreciate your comments about cleanliness and service, and will work to improve these areas.Warm regards,LisaBudget Inn By OYO Natural Bridge I-81
1.0分
其他
展开
Gross and disgusting
It was so dirty and gross. I went and bought bleach to pour in the tub and toilet. We were crunched for time so we didn’t have much choice but to stay and make the best of the situation.
展开
酒店回复: ChatGPT said:Hi Donetta,Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay at Budget Inn By OYO Natural Bridge I-81. This is certainly not the experience we strive to provide our guests, and we take your comments seriously. Rest assured, we will address these concerns with our housekeeping team to ensure improvements are made.We truly regret that your stay was less than satisfactory and appreciate you bringing this to our attention. We hope to have the opportunity to offer you a much better experience in the future.Best regards,The Budget Inn By OYO Natural Bridge I-81 Team
1.0分
其他
展开
It was a late check in, tired, and wanted to rest. The room was very hot. AC would not go or even set below 80 degrees even after 20 mins or so. Also 4 stink bugs was congregated on top of the curtains. Top it off, the fire alarm was just hanging by the wire from the ceiling. I promptly turned the key back and left. Maybe I am just one off but cannot recommend
2.0分
其他
展开
The bathroom was never cleaned I had to clean the sink, shower and then the toilet. The microwave still had 3 seconds on it and there were crumbs in the microwave. There were cigarette butts all over the place outside.
2.0分
情侣出游
展开
The room needs to be cleaned better. The sheets had red stains on them that seemed to be old. It looked like blood. The bathroom was missing a shower head.
The microwave oven was not working.
There was just one bath towel for two persons.
The hand and face towels smelled like they had been used in the kitchen. They smelled really bad.
The tub was very dirty, like if it had not been cleaned for months. The sides and floor of the tub were black with dirt.
It was awful!, overall. I will never stay there again.
浴室状况很差，需要进一步清洁。
Cozy little Inn tucked just off the highway. Beautiful views of the hills and sunset/sunrise.
For the price, it was good. Could probably use new towels, new carpet, new shower curtain, but it did NOT feel unclean, just too many uses or water stains maybe. One man seems to run the place, he was very friendly and accommodating. Little Pink Cadillac diner in the same lot... that was just ok. Would stay here again for sure!
Once again, the room had not been completely cleaned but the manager immediately called in housekeeping and they finished the job in a matter of minutes.
I was extremely disappointed in the condition of the room. There were flies flying around and bugs smashed around the room. The bathroom was filthy and not cleaned, including the entire room. The floors to the walls to vents in the heating/cooling system, and the microwave and fridge. I explained my concern to the manager at the front desk and all he said was he could refund me to stay somewhere else when I had already paid for the room. I would not have received my money back in time to find another place to stay. He would not offer a clean room and said he had no vacancy when the vacancy sign was on.
Room was dirty. Had to get micro/fridge cleaned before we could use. Micro covered in old dried food. Fridge had mould. Air con unit full of fluff. Dust everywhere, carpet not vacuumed.
Very convenient to I81. Owners are responsive to requests. I have stayed here four times in the past few months. Three of the four times I have had to either have my room cleaned or moved to another room. For some reason, cleaning is not an automatic here and it's a shame. The rooms are modest but serviceable and cleanliness should be easy.
Gross and disgusting
It was so dirty and gross. I went and bought bleach to pour in the tub and toilet. We were crunched for time so we didn’t have much choice but to stay and make the best of the situation.
It was a late check in, tired, and wanted to rest. The room was very hot. AC would not go or even set below 80 degrees even after 20 mins or so. Also 4 stink bugs was congregated on top of the curtains. Top it off, the fire alarm was just hanging by the wire from the ceiling. I promptly turned the key back and left. Maybe I am just one off but cannot recommend
The bathroom was never cleaned I had to clean the sink, shower and then the toilet. The microwave still had 3 seconds on it and there were crumbs in the microwave. There were cigarette butts all over the place outside.
The room needs to be cleaned better. The sheets had red stains on them that seemed to be old. It looked like blood. The bathroom was missing a shower head.
The microwave oven was not working.
There was just one bath towel for two persons.
The hand and face towels smelled like they had been used in the kitchen. They smelled really bad.
The tub was very dirty, like if it had not been cleaned for months. The sides and floor of the tub were black with dirt.
It was awful!, overall. I will never stay there again.