酒店回复: Dear Pierre,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PECOS. It was great to read that you were pleased with the service provided by our staff and our pet policy among the other highlighted concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,JonathanRed Roof ManagementRediResponse Specialist
3.0分
其他
原文
翻译提供方：Google
总体来说缺乏清洁度
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酒店回复: Gracias por tu reseña, Olivia. El personal del Red Roof Inn Pecos y yo agradecemos su puntuación de 3/5 después de su estancia. Sin embargo, expresó que la falta de limpieza dificultó su experiencia. Fue realmente desalentador escuchar esto y nos disculpamos sinceramente. Nuestro equipo de Red Roof está comprometido a satisfacer a nuestros huéspedes, por lo que agradecemos sus comentarios, ya que nos ayudarán a mejorar la calidad de nuestros servicios.Gracias nuevamente por compartir y esperamos que nos brinde la oportunidad de brindarle una mejor experiencia la próxima vez que esté en el área. Atentamente,samanthaGestión del techo rojoEspecialista en RediResponse
4.0分
其他
原文
翻译提供方：Google
物有所值！
一切都很完美，除了非常硬的枕头。
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酒店回复: Hello Jonathan, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pecos. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your visit was satisfactory, prompting your 8/10 score. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the comfort of the pillows. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
5.0分
家庭亲子
原文
翻译提供方：Google
非常干净、漂亮、舒适的床和安静的区域
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酒店回复: Dear NormaThank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PECOS. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding your stay was very clean, in a quiet are, you had nice and comfortable beds. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist
1.0分
情侣出游
原文
翻译提供方：Google
住宿价格合适，但我办理入住时被拒之门外，所以没能看到我的房间。
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酒店回复: 亲爱的Leatha，感谢您抽出时间填写我们的宾客调查问卷。感谢您就您最近入住佩科斯红屋顶酒店（RED ROOF INN PECOS）期间的价格问题提出的宝贵意见。对于您提出的不便之处，我深表歉意。我们始终欢迎宾客的反馈，并致力于不断提升服务质量。再次感谢您分享您的入住体验。期待您下次光临。此致，Oshane，红屋顶酒店管理团队，RediResponse专员
5.0分
其他
原文
翻译提供方：Google
好的！
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酒店回复: Salut Dulce, Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Red Roof apprécie votre note de 10/10 et vos commentaires concernant votre récent séjour au Red Roof Inn Pecos. Red Roof vise à offrir une expérience positive à tous nos clients et nous sommes heureux que vous ayez été satisfait de votre séjour.Merci encore d'avoir partagé votre expérience. Nous avons hâte de vous voir lors de vos futurs voyages. Sincèrement, EnregistrerGestion du toit rouge Spécialiste RediResponse
4.0分
其他
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Nice place to stay, some issues though.
The room was large and spacious. The floor didn't look like it has been mopped or cleaned in a while. Sometimes the door wouldn't close properly. The TV remote didn't work and the plug in close to the window next to the bed must have had a problem, because the alarm clock and light was unplugged and when plugging them in, the lights flickered and the alarm clock flashed oddly and unplugged them as they were. When I reserved the room it was for some reason reserved on the next night and the lady at the front desk adjusted the day for that day, which was very accommodating and appreciated. Decent breakfast.
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酒店回复: Dear Valued Guest,Thank you for taking the time to leave a review. We appreciate your comments regarding your recent stay at the Red Roof Inn Pecos. We are pleased that you found the room spacious and that our staff accommodated you well. However, the situation you described regarding the television remote and the plug-in you mentioned fell short of your expectations.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DevineRed Roof ManagementRediResponse Specialist
5.0分
商务出差
I was hesitant at first but honeslty i wasnt upset at all with my decision to stay here. Honeslty would prefer this over a hampton
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酒店回复: Dear Valued Guest,We appreciate you taking the time to share your feedback at the Red Roof Inn Pecos. It's wonderful to hear that your initial hesitation was replaced with satisfaction. We appreciate you choosing our hotel and are delighted to learn that you preferred your stay with us. We strive to deliver a pleasant and enjoyable experience for every guest, and we're delighted that we achieved this during your stay.Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to welcoming you back for another exceptional stay in the future!Sincerely,JoeRed Roof ManagementRediResponse Specialist
房间隔音不好，隔壁关门影响较大。
设施陈旧，亟需翻新。早餐食物温吞吞的，鸡蛋都稀了。
正确的。
愉快的住宿体验。 细心的工作人员。接受动物的机构。房间宽敞舒适。不错的早餐。无线网络速度慢。
总体来说缺乏清洁度
物有所值！
一切都很完美，除了非常硬的枕头。
非常干净、漂亮、舒适的床和安静的区域
住宿价格合适，但我办理入住时被拒之门外，所以没能看到我的房间。
好的！
Nice place to stay, some issues though.
The room was large and spacious. The floor didn't look like it has been mopped or cleaned in a while. Sometimes the door wouldn't close properly. The TV remote didn't work and the plug in close to the window next to the bed must have had a problem, because the alarm clock and light was unplugged and when plugging them in, the lights flickered and the alarm clock flashed oddly and unplugged them as they were. When I reserved the room it was for some reason reserved on the next night and the lady at the front desk adjusted the day for that day, which was very accommodating and appreciated. Decent breakfast.
I was hesitant at first but honeslty i wasnt upset at all with my decision to stay here. Honeslty would prefer this over a hampton