酒店回复: Dear Pierre,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PECOS. It was great to read that you were pleased with the service provided by our staff and our pet policy among the other highlighted concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,JonathanRed Roof ManagementRediResponse Specialist

酒店回复: Gracias por tu reseña, Olivia. El personal del Red Roof Inn Pecos y yo agradecemos su puntuación de 3/5 después de su estancia. Sin embargo, expresó que la falta de limpieza dificultó su experiencia. Fue realmente desalentador escuchar esto y nos disculpamos sinceramente. Nuestro equipo de Red Roof está comprometido a satisfacer a nuestros huéspedes, por lo que agradecemos sus comentarios, ya que nos ayudarán a mejorar la calidad de nuestros servicios.Gracias nuevamente por compartir y esperamos que nos brinde la oportunidad de brindarle una mejor experiencia la próxima vez que esté en el área. Atentamente,samanthaGestión del techo rojoEspecialista en RediResponse

酒店回复: Hello Jonathan, Thank you for taking the time to tell us about your experience at the Red Roof Inn Pecos. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your visit was satisfactory, prompting your 8/10 score. However, I am disappointed that your overall experience did not meet your expectations. You indicated you were unsatisfied with the comfort of the pillows. Please accept our sincerest apologies for the impact this had on your stay with us. It is important to know that we value your feedback and your comments will be taken into consideration as our Red Roof team strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

酒店回复: Dear NormaThank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PECOS. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding your stay was very clean, in a quiet are, you had nice and comfortable beds. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

酒店回复: 亲爱的Leatha，感谢您抽出时间填写我们的宾客调查问卷。感谢您就您最近入住佩科斯红屋顶酒店（RED ROOF INN PECOS）期间的价格问题提出的宝贵意见。对于您提出的不便之处，我深表歉意。我们始终欢迎宾客的反馈，并致力于不断提升服务质量。再次感谢您分享您的入住体验。期待您下次光临。此致，Oshane，红屋顶酒店管理团队，RediResponse专员

酒店回复: Salut Dulce, Merci d'avoir pris le temps de répondre à notre enquête auprès des clients. Red Roof apprécie votre note de 10/10 et vos commentaires concernant votre récent séjour au Red Roof Inn Pecos. Red Roof vise à offrir une expérience positive à tous nos clients et nous sommes heureux que vous ayez été satisfait de votre séjour.Merci encore d'avoir partagé votre expérience. Nous avons hâte de vous voir lors de vos futurs voyages. Sincèrement, EnregistrerGestion du toit rouge Spécialiste RediResponse

酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pecos. It's wonderful to hear that you found the room and facilities clean, and the staff helpful. We're also glad you enjoyed the quiet room, comfortable bed, and satisfying breakfast. We're sorry to hear about the TV malfunction and the concern you had regarding with the kitchenette. I will certainly bring this to the property’s attention in an effort to address your concern.We hope to continue to provide great experiences for you here at Red Roof. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,ReysheRed Roof Management RediResponse Specialist

酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pecos. We're so glad our accommodations met your needs for the night and that you found the room clean, quiet, and comfortable. We appreciate your feedback regarding the bathroom.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Very truly yours,LeahRed Roof ManagementRediResponse Specialist