Was told there was breakfast from 6-9am. The lobby from 5am-11am was empty no workers and no one ever set up breakfast.
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酒店回复: Thank you for sharing your experience, Kevin. We sincerely apologize for any confusion during your stay. To clarify, our motel has never listed free breakfast as an amenity on any of our platforms. We are sorry for any misunderstanding and appreciate you bringing this to our attention. Please don’t hesitate to reach out if we can assist you with anything else.
5.0分
其他
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Check in was super easy. Made sure I was in a downstairs room so I could see my bike. Super friendly staff. Recommended me to an amazing burger joint. I was exhausted from a long day of riding. Took a nice shower and passed out in bed. Slept great. AC was nice and cold. Checkout was a breeze.
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酒店回复: Hi Michael! We are thrilled to hear that you had an excellent stay at our motel. Your positive feedback is greatly appreciated and serves as a great motivation for our team.We look forward to welcoming you back on your next visit.
1.0分
情侣出游
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The owner said his computers and ******* do not communicate. Therefore we weren’t able to check in. They didn’t have any rooms available. ******* should drop this hotel.
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酒店回复: Hi Lindsay! Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We've issued a full refund for your stay and acknowledge that a mistake was made by a new employee. We would love the opportunity to make it right. Please accept a discount on your next visit with us as a goodwill gesture. We hope you'll give us another chance to provide you with a better experience.
4.0分
其他
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It only gets better from here
New owners are working really hard to recover a space that’s gotten pretty run down. They were incredibly helpful when we needed anything. Felt like good things are ahead for this property
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酒店回复: Thanks for staying at The Hastings inn Salina!!Come back soon ad see the changes we are making!!
5.0分
商务出差
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Clean, comfortable and excellent value!
I'm super impressed. This old motel is badly worn and has certainly seen better days. However, it is clean and comfortable. It was also cheap. The owner / manager was transparent about the condition and is getting ready for renovations. I can't wait to see what he does!
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酒店回复: Thanks for staying with us Crystina!! Come back and stay ant time!!
3.0分
其他
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The man who runs it, or manager was super sweet. I wanted to park in front of my room, but a car with a missing window and door handle was in front of my room. I don't even know if the car works. The vehicle next to it was a filled with junk, like someone living in their car. There were interesting people outside the room, sitting at all hours. My curtains wouldn't close all the way. No toiletries given, not even a bar of soap to wash my hands. A bucket of bleach water to wipe the walls would really help. Doors slamming at all hours woke me up. It served its purpose as a place to rest while having a busy weekend and it close to downtown. Place just needs a deep clean. I can tell that back in the day that it was a gem and it used to have a pool. The road its on has many budget motels that seem to have shady guests. I hope the new management can help clean the place up. Again, the hospitality of staff is amazing, place just needs a deep clean. Expect people to be outside smoking and staring at you when you come and go, especially later in the day. On an extreme budget fo ra last minute event, it was what I could afford.
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酒店回复: Thank you for your detailed feedback. We're glad to hear you found our staff to be hospitable and accommodating. We sincerely apologize for the issues you encountered during your stay. Your comments about the state of the parking area, room conditions, and noise levels are important to us, and we're addressing them with our team. We appreciate your patience and understanding as we work on deep cleaning and improving the property. Your insights are invaluable as we strive to create a better experience for all our guests. Thank you for bringing these matters to our attention, and we hope to welcome you back in the future.
5.0分
其他
This place is under new ownership and is being renovated. In a few weeks it will be finished.
酒店回复: Thanks for the review Ted!! Come back and stay anytime!
1.0分
情侣出游
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The lady was nice. There was bugs in toilet and bed. We left and couldn't even get refund. The outside was not good at all. We got it online so didn't know what it was like til got there . Would not recommend at all
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酒店回复: We are sorry for your bad experience, we just bought this property on the 2nd of July 2024, we hope you consider us on your next trip to Salina. Big changes are coming!!
1.0分
其他
The staff on duty was very cruel and rude to me
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酒店回复: We are sorry to see this, however we do not have any record of this guest checking into our motel.
It was ok.
Was told there was breakfast from 6-9am. The lobby from 5am-11am was empty no workers and no one ever set up breakfast.
Check in was super easy. Made sure I was in a downstairs room so I could see my bike. Super friendly staff. Recommended me to an amazing burger joint. I was exhausted from a long day of riding. Took a nice shower and passed out in bed. Slept great. AC was nice and cold. Checkout was a breeze.
The owner said his computers and ******* do not communicate. Therefore we weren’t able to check in. They didn’t have any rooms available. ******* should drop this hotel.
It only gets better from here
New owners are working really hard to recover a space that’s gotten pretty run down. They were incredibly helpful when we needed anything. Felt like good things are ahead for this property
Clean, comfortable and excellent value!
I'm super impressed. This old motel is badly worn and has certainly seen better days. However, it is clean and comfortable. It was also cheap. The owner / manager was transparent about the condition and is getting ready for renovations. I can't wait to see what he does!
The man who runs it, or manager was super sweet. I wanted to park in front of my room, but a car with a missing window and door handle was in front of my room. I don't even know if the car works. The vehicle next to it was a filled with junk, like someone living in their car. There were interesting people outside the room, sitting at all hours. My curtains wouldn't close all the way. No toiletries given, not even a bar of soap to wash my hands. A bucket of bleach water to wipe the walls would really help. Doors slamming at all hours woke me up. It served its purpose as a place to rest while having a busy weekend and it close to downtown. Place just needs a deep clean. I can tell that back in the day that it was a gem and it used to have a pool. The road its on has many budget motels that seem to have shady guests. I hope the new management can help clean the place up. Again, the hospitality of staff is amazing, place just needs a deep clean. Expect people to be outside smoking and staring at you when you come and go, especially later in the day. On an extreme budget fo ra last minute event, it was what I could afford.
This place is under new ownership and is being renovated. In a few weeks it will be finished.
The lady was nice. There was bugs in toilet and bed. We left and couldn't even get refund. The outside was not good at all. We got it online so didn't know what it was like til got there . Would not recommend at all
The staff on duty was very cruel and rude to me
It was nice and it was quiet