酒店回复: Hello Sabrina, Agradecemos tus comentarios y apreciamos que hayas destacado la ubicación cerca del Parque Nacional. Tomamos en cuenta tus observaciones sobre la limpieza para seguir mejorando en este aspecto. Siempre es valioso recibir sugerencias para que nuestros huéspedes tengan la mejor experiencia posible. Esperamos que hayas disfrutado de tu estancia y que consideres volver en el futuro.
They were understanding and very likable about the animals they did not give us any hassle thank you
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酒店回复: Hello Robert,Thank you for sharing your positive experience regarding our team's attitude towards your pets. We strive to create a welcoming atmosphere for all our guests, including those with furry companions. It's wonderful to hear you felt supported during your stay. We appreciate your feedback and hope to welcome you and your pets back in the future.
1.0分
情侣出游
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My wife and I came out here for a weekend getaway and when we got here they gave us a dirty room that we had to go to the main office to tell them to give us another room
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酒店回复: Hello Avelino,Thank you for sharing your experience. We strive to provide our guests with clean and comfortable accommodations, and it's disappointing to hear that your initial room did not meet these standards. Your feedback is valuable and helps us to improve our services. We appreciate your understanding during the check-in process and hope the remainder of your stay was more enjoyable.
1.0分
商务出差
Would not recommend stay here. Not clean at all moldy and has a bad stench of just mildew
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酒店回复: Hello Sitlaly, We regret to hear about your recent experience at our hotel. We take cleanliness seriously and will address the concerns raised to prevent such issues in the future. Your feedback is valuable for our improvement.
1.0分
家庭亲子
Many things. The hot and cold were opposite. Blood on wall in room. Walls flithy. Door was shimmed with cardboard and did not latch when shut. Many more.
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酒店回复: Hello Heather R.,We appreciate your feedback and are sorry to hear about your experience. Your comments will be shared with our team for further review and necessary improvements. Our priority is to provide a comfortable stay for all guests.
2.0分
其他
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I booked this hotel for a 3 night stay. First impression is everything and it was not good. My room coming up to it looked like someone tried to brake in with missing pieces of the wall. I get inside and everything looks ok but then it's a giant markings on one of the windows. I constantly kept calling the front desk the more I examined the room. Pillows cases and sheets dirty, broken chair, cobwebs everywhere, and I was missing a mini fridge it was just an empty space. After a while they finally got things right and brought in a fridge and new chair. Come to find out the fridge was not keeping anything cold till the next day and they had to bring it a mechanic to fix it. Mind you this is all happening while showering, and going to events. So I had to give them access to my room often. The walls a thin, in the beginning I thought someone got into my room but it was the nearby rooms. I asked to be switched to a different room and couldn't. I asked for some money off my room due to the never ending issues. Was told they would get back to me and never did I had to ask during checkout and they declined any money back. I've stayed in motels better kept than this place. I would have cancelled in the beginning but I did it through a third party and everything was booked up. Overall I made the best of it but I'd never stay there again especially for what I paid.
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酒店回复: Hello Joseph, We're sorry to learn about the initial challenges you faced during your stay. Your feedback is valuable, and we appreciate you bringing these matters to our attention. Please know that your comments will be shared with our team for improvement. Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.
2.0分
情侣出游
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It was a place to sleep but floor was damp, window had bullet holes, very hard to find hotel. Took them 15 minutes to look up my reservation as they had to look on 3 or more computers due to the property having more than 1 name.
1.0分
情侣出游
We could not stay in the room the shower was dirty. The bed cover was dirty. The hotel smelled strongly of must.
我们被安排的第一个房间水管都冻住了，马桶里的水结成了冰坨，淋浴间里的霉菌看起来就像穿了件马海毛毛衣。我这辈子从没见过这么糟糕的景象。接下来给我们换的两个房间也一样，简直就是冰窖。最后换到的房间总算有暖气和自来水，马桶也能用了，但我还是不敢用那里的淋浴间。我真心建议你赶紧跑，千万别停留，也别指望能拿到200美元赔偿。
靠近国家公园，清洁度差强人意，但其他方面都还不错，价格也合适。建议自带毛巾，甚至床单。
酒店设施基本，房间配有大冰箱、电热垫和小厨房水槽。墙壁很薄。我对基本设施完全满意，即使家具和浴室有些磨损，但清洁是重中之重。毛巾干净，浴室干净，床单干净，但枕头和床罩（被子）有污渍。我想这就是你花 65 美元得到的。
They were understanding and very likable about the animals they did not give us any hassle thank you
My wife and I came out here for a weekend getaway and when we got here they gave us a dirty room that we had to go to the main office to tell them to give us another room
Would not recommend stay here. Not clean at all moldy and has a bad stench of just mildew
Many things. The hot and cold were opposite. Blood on wall in room. Walls flithy. Door was shimmed with cardboard and did not latch when shut. Many more.
I booked this hotel for a 3 night stay. First impression is everything and it was not good. My room coming up to it looked like someone tried to brake in with missing pieces of the wall. I get inside and everything looks ok but then it's a giant markings on one of the windows. I constantly kept calling the front desk the more I examined the room. Pillows cases and sheets dirty, broken chair, cobwebs everywhere, and I was missing a mini fridge it was just an empty space. After a while they finally got things right and brought in a fridge and new chair. Come to find out the fridge was not keeping anything cold till the next day and they had to bring it a mechanic to fix it. Mind you this is all happening while showering, and going to events. So I had to give them access to my room often. The walls a thin, in the beginning I thought someone got into my room but it was the nearby rooms. I asked to be switched to a different room and couldn't. I asked for some money off my room due to the never ending issues. Was told they would get back to me and never did I had to ask during checkout and they declined any money back. I've stayed in motels better kept than this place. I would have cancelled in the beginning but I did it through a third party and everything was booked up. Overall I made the best of it but I'd never stay there again especially for what I paid.
It was a place to sleep but floor was damp, window had bullet holes, very hard to find hotel. Took them 15 minutes to look up my reservation as they had to look on 3 or more computers due to the property having more than 1 name.
We could not stay in the room the shower was dirty. The bed cover was dirty. The hotel smelled strongly of must.