酒店回复: Dear Maìsa,thank you for finding the time to write about your experience at Rosapetra Spa Resort.We are glad to read that our Resort has been up to your expectations, our team here at Rosapetra is committed to providing high quality customer service to every Guest and we are thrilled to know that we made a good impression on you.On the other hand, we are deeply sorry in reading about the unsatisfactory experience you had at the Restaurant. Please accept our apologies for not having provided you with the service you were rightfully expecting. Rest assured that Management will investigate this case and they will make sure that the service at Rosapetra’s Restaurant will be as highly appreciated as it has always been by all our Guests and Customers.We would love to have you back to Rosapetra in the future, to let you enjoy more beautiful experiences.Please feel free to contact us for any information or assistance.Yours Sincerely,
房间岁小 五脏俱全 酒店看出去就有雪山
科尔蒂纳地区最好的水疗设施。我们订了一间套房和一间普通客房。普通客房对年轻人来说非常舒适。不过套房就不太舒服了,床铺在楼上,空间不大,楼梯很窄,起居区很小,楼上的床铺区域高度也比较低。
一切都很棒!特别是景色、服务和食物。
酒店充满魅力和精致,可欣赏到多洛米蒂山脉的壮丽景色。 SPA 区本身就是一场表演,是我们在阿尔卑斯山见过的众多表演中最好的。只是餐厅还可以,但不是很棒。总的来说,这次体验非常棒,我们想再来!!
奇妙
服务无可挑剔。每个人都竭尽全力让您住得愉快。 食物很美味,SPA令人印象深刻。 我们很喜欢它并且全心全意地推荐它。
科尔蒂纳的舒适度
科尔蒂纳很棒的度假村。它位于一个远离中心的地区,但非常宜人,风景非常美丽。酒店提供前往市中心和缆车站的免费接送服务。酒店拥有设施齐全、现代化的健身房。
令人失望
酒店有潜力但未得到充分利用。餐厅很差,餐厅服务也很差。值得注意的是,没有一个经理的领导不知道如何接待顾客,而员工则把时间花在食品储藏室而不关心客户服务。餐厅里只有四张桌子,给人一种废弃的气氛。所提供服务的价格不合理。我不推荐它,因为它没有达到预期。
出色的!!
令人难以置信的酒店。服务很棒,设施现代而舒适,食物非常美味,工作人员非常友好!我强烈推荐它
窗帘的绝佳选择
ROSAPETRA,科尔蒂纳住宿的绝佳选择! 酒店位置非常好,山景极佳,卡尼奥、乔瓦尼、费利波,让您有宾至如归的感觉! SPA是100,
童话般的风景和友善的员工
酒店的风景真是太美了。
从我到达的那一刻起,代客泊车就非常友善。
感谢前台工作人员、餐厅经理安东尼奥以及向我们展示自行车的人。
我好好休息了两天