酒店回复: Thank you for your positive opinion. We hope to see you soon.Best regards,Hotel Zamek Lubliniec
2.0分
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原文
翻译提供方：Google
性价比不在这里。
酒店回复: Vielen Dank für Ihr Feedback, jedes einzelne ist für uns wichtig.
1.0分
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One Thursday evening (10/11/2022) in a restaurant, my girlfriend ordered a steak, she asked for a well-done steak, but to our surprise she got ... hmm, let's consider it medium rare, but mistakes happen, so the kitchen proposed a new one with a waiting time of 25-30 minutes be the same fried. Due to the fact that we waited a long time, despite the fact that there were not too many people there, we chose the option of frying the steak. The steak hit the plate rare again. The cook obviously does not specialize in this kind of food and needs a long time to improve his skills. If he came up with the initiative to solve this situation in such a way and still couldn't do it, then perhaps something is wrong here? I suggest removing this item from the card. A big + for the waiter, he showed a professional approach and a lot of patience for the kitchen. We are posting the opinion again because the previous one has been hidden and it is not a professional approach.
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Booked a room listing air conditioning, then was given a room with no AC during peak summer. Complained but was told the hotel had no AC; yet the next day we were told it does have AC but no room with AC was available.
The information given by reception was therefore misleading, and we should have been given a discount to reflect the reduced facilities. The ******* listing is also misleading.
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酒店回复: Thank you for sharing your opinion. We make every effort to ensure that the services we provide are of the highest possible standard. We hope that your next visit to our hotel, to which we warmly invite you, will meet your expectations.
并不完全像暗示的那样
其他方面都还好，只是承诺的空调是公用的，所以房间里没有单独的空调，所以只能开着窗户睡觉。如今，在床上，塑料作为床垫保护罩很常见，但它并不是最舒适的睡眠平台。
Wi-Fi 很差，早餐也比较差。非常漂亮、很有气质的酒店。
为了工作
位于镇中心的好酒店。适合工作。
简单、基本的早餐。
性价比不在这里。
One Thursday evening (10/11/2022) in a restaurant, my girlfriend ordered a steak, she asked for a well-done steak, but to our surprise she got ... hmm, let's consider it medium rare, but mistakes happen, so the kitchen proposed a new one with a waiting time of 25-30 minutes be the same fried. Due to the fact that we waited a long time, despite the fact that there were not too many people there, we chose the option of frying the steak. The steak hit the plate rare again. The cook obviously does not specialize in this kind of food and needs a long time to improve his skills. If he came up with the initiative to solve this situation in such a way and still couldn't do it, then perhaps something is wrong here? I suggest removing this item from the card. A big + for the waiter, he showed a professional approach and a lot of patience for the kitchen. We are posting the opinion again because the previous one has been hidden and it is not a professional approach.
Booked a room listing air conditioning, then was given a room with no AC during peak summer. Complained but was told the hotel had no AC; yet the next day we were told it does have AC but no room with AC was available.
The information given by reception was therefore misleading, and we should have been given a discount to reflect the reduced facilities. The ******* listing is also misleading.