Clean room. Staff were friendly and accommodating. We knew we had a noisy toddler and asked if we could get a room away from others, for their sakes. lol
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酒店回复: Hello Crystal, Thank you for highlighting the cleanliness of the room and the friendliness of our staff. We appreciate your humor regarding your toddler's noise; family dynamics can indeed bring unique challenges. While we strive to assist with room placements based on guest requests, we're glad to hear you and your family enjoyed your stay overall. We hope to welcome you back in the future!
3.0分
其他
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Not for us
Rug not vacuumed. Bathroom vanity top was sticky. Four beers left in mini fridge. Disgusting pool.
Lumpy mattress. Hard pillows. Not a good nights sleep.
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酒店回复: Hello Mary,Thank you for sharing your feedback with us. We appreciate your comments regarding the cleanliness and condition of the amenities, as they help us improve our guest experience. Your insights about the mattress and pillows are also noted and will be shared with our team for consideration. We strive for comfort and cleanliness, and your review is invaluable in our efforts to enhance our services moving forward. Your experience is important to us, and we hope you will consider staying with us again in the future.
5.0分
情侣出游
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The staff is incredibly polite and helpful. The location is excellent for my situation and I don't really have any complaints. I've stayed here a few times now and I really enjoy it and I'll be back.
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酒店回复: Hello Thomas,Thank you for your feedback! We're thrilled to hear that you consistently enjoy your stays with us and appreciate our staff's hospitality. It's wonderful to know that our location works well for you. We look forward to welcoming you back on your next visit to create more enjoyable experiences. Safe travels until then!
3.0分
其他
Hotel was ok, outdated and parking lot area was old and lacked curb appeal. Drains in bathroom did not work and shower wouldn’t tun on.
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酒店回复: Hello Karie,Thank you for your feedback regarding your recent stay. We appreciate your observations about the hotel's condition and the amenities. Your concerns will be noted for future improvements. Ensuring our guests have a pleasant experience is important to us, and your input helps us work towards that goal. We hope you’ll consider staying with us again in the future to see any enhancements made.
3.0分
家庭亲子
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The room was "ok" but the beds were weird. The mattress didn't fit the box springs and the box springs were actually labeled "specifically designed for Drury Hotels" and were really grungy and dirty so it looks like the hotel pulled them out of a Drury dumpster and used them. Breakfast was pretty bad. Burnt eggs and super chewy sausage links, cold coffee and expired milk cartons. Water was in all the juice dispensers except the orange juice even though it said they were available. The pool and hot tub were both murky and had leaves floating in them plus there were no pool towels. The front desk staff was nice but the lady at breakfast was rude and unhelpful.
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酒店回复: Hello Katlyn,Thank you for sharing your feedback. We appreciate your observations regarding the room and the breakfast experience, as these insights are valuable for our ongoing improvements. We’re glad to hear that our front desk staff made a positive impression. Your comments about the pool and hot tub cleanliness will be addressed with our maintenance team. We welcome you to reach out to management regarding your concerns, as your satisfaction is important to us.
5.0分
朋友出游
Clean, Easy to Park and Amazing staff!
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酒店回复: Hello Ji Heon,Thank you for your kind words about our cleanliness and staff! We're delighted to hear that you found parking easy and that our team made a positive impression during your stay. Your feedback motivates us to continue providing exceptional service. We hope to welcome you back on your next visit!
5.0分
情侣出游
Clean room and staff was great
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酒店回复: Hello Beth,Thank you for sharing your positive feedback! We’re thrilled to hear that you enjoyed the cleanliness of your room and had a great experience with our staff. Your comments inspire us to maintain our high standards. We hope to welcome you back on your next visit for another memorable stay.
这是一家非常普通的酒店。早餐体验很差，食物经常烤焦，而且在早餐高峰期垃圾桶总是满的，感觉人手严重不足。浴室也非常小，只能容纳一个人，这对于带小孩的家庭来说很不方便。
房间没打扫，毛巾没换，垃圾两天都没人倒了。自动售货机不收现金。地板角落和难以触及的地方都很脏。浴室里没有放牙刷、肥皂或其他任何东西的储物空间。就连套房也没打扫。总而言之，这个价格我绝对不推荐……
一切都好 但是早餐 不够分量
Clean room. Staff were friendly and accommodating. We knew we had a noisy toddler and asked if we could get a room away from others, for their sakes. lol
Not for us
Rug not vacuumed. Bathroom vanity top was sticky. Four beers left in mini fridge. Disgusting pool.
Lumpy mattress. Hard pillows. Not a good nights sleep.
The staff is incredibly polite and helpful. The location is excellent for my situation and I don't really have any complaints. I've stayed here a few times now and I really enjoy it and I'll be back.
Hotel was ok, outdated and parking lot area was old and lacked curb appeal. Drains in bathroom did not work and shower wouldn’t tun on.
The room was "ok" but the beds were weird. The mattress didn't fit the box springs and the box springs were actually labeled "specifically designed for Drury Hotels" and were really grungy and dirty so it looks like the hotel pulled them out of a Drury dumpster and used them. Breakfast was pretty bad. Burnt eggs and super chewy sausage links, cold coffee and expired milk cartons. Water was in all the juice dispensers except the orange juice even though it said they were available. The pool and hot tub were both murky and had leaves floating in them plus there were no pool towels. The front desk staff was nice but the lady at breakfast was rude and unhelpful.
Clean, Easy to Park and Amazing staff!
Clean room and staff was great