We booked a few nights at the hotel 7 months in advance, received a confirmation email and paid in full. The day of our stay, we rang to confirm our late check-in, only to be told they didn’t have our booking. Even though we forwarded our email confirmation, they said they have no rooms left. We were left stranded late at night, had to find emergency accommodation and the hotel has since ignored all our emails and refused to refund us. We did everything right. They took our money and gave us absolutely nothing in return. Avoid this place at all costs.
5.0分
情侣出游
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Very warm welcome when we arrived on the 30th March. Room was perfect 2nd floor with a balcony with a table and chairs and a sea view. It had a double bed and a single bed. The bath room had plenty of towels and a bath with a shower over it. There was a coffee shop on the ground floor that was open breakfast till 9.00 pm in the evening. The room was spotlessly clean with tv and air con/ heater if required. Plently of out side private parking. If required there was an option to sit outside at tables and chairs at the front of the hotel.We would definitely use it again if we are in the area
5.0分
其他
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We only stayed one evening but it was a fantastic evening. There was ample parking. We were greeted with a smile at reception and was booked in very quickly. The gentleman on reception talked us through the facilities and then accompanied us to our room. We were on the second floor to the front of the hotel which had an un-interrupted view of the sea. Although the hotel is on a busy main road there are double patio doors to the balcony so no noise at all from the road, on the balcony was a small table and two chairs. The room was well layer out with a double and a single bed. The tv was facing the bed on the wall along with an air conditioning/ heater unit.and a free standing small refrigerator.The bathroom had a shower over a bath with a glass screen. There was a toilet and a bidet. Along with ample towels, soap and shampoo and conditioner. Along the corridor from our room was a lounge area with books and magazine in various languages. On the ground floor had a coffee shop area. Out side the front of the hotel were chairs and tables where people were sat having drinks. The hotel was ideal for people visiting La Duquesa marinaand the surrounding area.
5.0分
朋友出游
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The place was immaculate clean, the 2 brothers who own it could not do enough to make us more welcome. breakfast was brilliant, they could not do enough for us. Arrived late due to flights and arranged food and drinks for us at the drop of a hat, outstanding Hotel and can highly recommend this to anyone. And they can expect to see both Jens in the future. Thank you
服务和待遇都很好。
舒适的酒店，虽小但设施齐全。房间舒适宽敞，干净整洁，我们入住的是海景三人间。我们特别感谢接待和清洁人员，尤其是餐厅和自助餐的工作人员Dani和Virginia，她们不仅竭尽全力为客人服务，厨艺精湛，而且经常因为食材和用品短缺而不得不创造奇迹。来自塞维利亚的Conchi、Enrique和Arturo感谢你们的优质服务，并期待再次光临。
他们换了老板，失去了一些曾经的熟悉感。现在，根据一些评论，它是一家连锁店。我不推荐他们的早餐；它的价格太贵了。而且，一条狗整夜狂吠，让人睡不着觉。
预订全包服务时务必小心。退房时可能会有意外惊喜。我订的是双人全包套餐，但最后一天退房时，他们竟然让我支付了餐费里包含的一杯咖啡和一杯茶的费用。我简直不敢相信自己竟然遭遇了这样的事。酒店干净整洁，员工服务也很棒，我给满分，但组织安排很差，餐食也很糟糕，尤其是晚餐，只有冷披萨，其他的就没什么了。
我于 2025 年 5 月 3 日至 14 日住在这家酒店。我很高兴在 2024 年 8 月入住这家酒店，但管理层已经发生了变化。这次，由于存在严重缺陷，我不得不多次更换房间：没有空调，然后空调在一个晚上停留在 16º - 令人作呕，电视不工作，早上没有热水，蜘蛛网等。此外，其中一名接待员对我的陈述提出质疑，并承诺退还我一晚的费用，但这一承诺并未兑现。
全餐会让你饿肚子...而且只有一杯饮料，没有甜点，简直是一场灾难。有 5 个小吃托盘可以吃，客人们都感到惊讶。
We booked a few nights at the hotel 7 months in advance, received a confirmation email and paid in full. The day of our stay, we rang to confirm our late check-in, only to be told they didn’t have our booking. Even though we forwarded our email confirmation, they said they have no rooms left. We were left stranded late at night, had to find emergency accommodation and the hotel has since ignored all our emails and refused to refund us. We did everything right. They took our money and gave us absolutely nothing in return. Avoid this place at all costs.
Very warm welcome when we arrived on the 30th March. Room was perfect 2nd floor with a balcony with a table and chairs and a sea view. It had a double bed and a single bed. The bath room had plenty of towels and a bath with a shower over it. There was a coffee shop on the ground floor that was open breakfast till 9.00 pm in the evening. The room was spotlessly clean with tv and air con/ heater if required. Plently of out side private parking. If required there was an option to sit outside at tables and chairs at the front of the hotel.We would definitely use it again if we are in the area
We only stayed one evening but it was a fantastic evening. There was ample parking. We were greeted with a smile at reception and was booked in very quickly. The gentleman on reception talked us through the facilities and then accompanied us to our room. We were on the second floor to the front of the hotel which had an un-interrupted view of the sea. Although the hotel is on a busy main road there are double patio doors to the balcony so no noise at all from the road, on the balcony was a small table and two chairs. The room was well layer out with a double and a single bed. The tv was facing the bed on the wall along with an air conditioning/ heater unit.and a free standing small refrigerator.The bathroom had a shower over a bath with a glass screen. There was a toilet and a bidet. Along with ample towels, soap and shampoo and conditioner. Along the corridor from our room was a lounge area with books and magazine in various languages. On the ground floor had a coffee shop area. Out side the front of the hotel were chairs and tables where people were sat having drinks. The hotel was ideal for people visiting La Duquesa marinaand the surrounding area.
The place was immaculate clean, the 2 brothers who own it could not do enough to make us more welcome. breakfast was brilliant, they could not do enough for us. Arrived late due to flights and arranged food and drinks for us at the drop of a hat, outstanding Hotel and can highly recommend this to anyone. And they can expect to see both Jens in the future. Thank you