Very Scottish looking, which was what we wanted, however the room we stayed have seen better days.
There was mould all over the tiles in the shower, the windows are old so the room was freezing cold. We had to ask for extra duvets because the ones they gave us weren’t enough.
The carpet is very dirty and stained.
House keeping needs to do a better job at cleaning, even the mug and cutlery were dirty.
It’s such a shame the rooms aren’t being well looked after, as the property has an amazing potential
The staff is so friendly and helpful and the food in the restaurant is delicious.
4.0分
其他
Staff were helpful and friendly, their secret weapon is the fantastic chief who offers an amazing dinner menu.
3.0分
其他
Fine hotel but had issues with power outage
Everything was fine until the power went out during the night.
4.0分
情侣出游
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Most of the staff were pleasant, some left a bit to be desired. The whole building needs a lot of tlc, windows are in need of maintenance and leaking walls and ceilings. Liked the lounge, stair carpet very worn. Has an interesting history. Just make sure you check your bill before leaving.
5.0分
其他
The hotel needs work but the staff are brilliant and it was clean and comfortable
2.0分
情侣出游
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Dirty and tired… but could be outstanding!
This hotel has the potential to be stunning but in its current state it’s beyond disappointing. The cleanliness is poor, from the dining room to the bedroom, standards are low. Whereas the disrepair in parts of the hotel and poor maintenance is also evident. Unfortunately, I wasn’t asked how my stay was upon checkout either which is a missed opportunity for this feedback.
With a deep clean, some small renovation and handy-person improvements, this hotel could be something quite special.
5.0分
其他
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A beautiful hidden gem!
What had a fabulous stay at Friars Carse. It is set in glorious surroundings, and the staff were helpful, friendly and welcoming. We staying in one of the cottages in the grounds and it was perfect in every way - clean, spacious, with all the furnishing in good order and of high quality. The food in the hotel was lovely, fresh, good portion size and reasonably priced. Would highly recommend and we are looking forward to a return visit!
设施:老旧
卫生:一般
环境:与世隔绝的地方,老人扎堆养老好去处
服务:前台经理服务态度不好,房间两次安排均不满意,一次是偏房且只有半个大窗户,二次是携程沟通后安排房间面积更小,行李箱打开无处安放😭
优点是早餐苏格兰式😌。
漂亮的小屋。乡村风格,干净又私密。
绝对完美
迷人而安静的酒店,工作人员非常友好......为管理接待的 2 名人员提供了一点额外的服务......晚上,我们的抵达进展顺利,那个人花时间很好地告知法国人我们在并且出发那天早上,一位可爱的人设法处理了电脑出现问题后的复杂情况...饭菜很美味...一切都很完美
The property is beautiful.
The outdoors, entrance and hall are gorgeous.
Very Scottish looking, which was what we wanted, however the room we stayed have seen better days.
There was mould all over the tiles in the shower, the windows are old so the room was freezing cold. We had to ask for extra duvets because the ones they gave us weren’t enough.
The carpet is very dirty and stained.
House keeping needs to do a better job at cleaning, even the mug and cutlery were dirty.
It’s such a shame the rooms aren’t being well looked after, as the property has an amazing potential
The staff is so friendly and helpful and the food in the restaurant is delicious.
Staff were helpful and friendly, their secret weapon is the fantastic chief who offers an amazing dinner menu.
Fine hotel but had issues with power outage
Everything was fine until the power went out during the night.
Most of the staff were pleasant, some left a bit to be desired. The whole building needs a lot of tlc, windows are in need of maintenance and leaking walls and ceilings. Liked the lounge, stair carpet very worn. Has an interesting history. Just make sure you check your bill before leaving.
The hotel needs work but the staff are brilliant and it was clean and comfortable
Dirty and tired… but could be outstanding!
This hotel has the potential to be stunning but in its current state it’s beyond disappointing. The cleanliness is poor, from the dining room to the bedroom, standards are low. Whereas the disrepair in parts of the hotel and poor maintenance is also evident. Unfortunately, I wasn’t asked how my stay was upon checkout either which is a missed opportunity for this feedback.
With a deep clean, some small renovation and handy-person improvements, this hotel could be something quite special.
A beautiful hidden gem!
What had a fabulous stay at Friars Carse. It is set in glorious surroundings, and the staff were helpful, friendly and welcoming. We staying in one of the cottages in the grounds and it was perfect in every way - clean, spacious, with all the furnishing in good order and of high quality. The food in the hotel was lovely, fresh, good portion size and reasonably priced. Would highly recommend and we are looking forward to a return visit!