酒店回复: "Thank you for the perfect 10/10 rating! We’re glad check-in was quick, your room was clean, and you enjoyed a quiet stay. We appreciate your honest note about the continental breakfast and will review our selection to better meet expectations. We hope to welcome you back soon and make breakfast a highlight next time."
3.0分
其他
原文
翻译提供方：Google
广告上说有壁炉，但壁炉正在拆除，所以他们把壁炉关闭了。设施方面非常误导，而且收费仍然一样。
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay with us. We appreciate your honesty and are sorry to hear that your experience did not meet your expectations.We sincerely apologize for the confusion regarding the fireplaces. We understand how important amenities are to our guests, and we regret any miscommunication that occurred but if you read the welcome message email, we sent to you thru booking it does state that the fireplaces are going to be removed out and because of that we do not advertise the fireplaces, Sorry for any confusion in this matter We value your input and take your concerns seriously. If you have any further suggestions or if there’s anything we can do to make your next visit more enjoyable, please don’t hesitate to reach out.Thank you once again for your review. We hope to have the opportunity to welcome you back in the future and provide you with a better experience.
5.0分
情侣出游
原文
翻译提供方：Google
房间干净，空调良好，停车方便。总体来说，房间的噪音水平还可以 - 你可以听到楼上人们走动的声音。
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酒店回复: Thank you so much for your wonderful review and perfect score! We’re thrilled to hear that you enjoyed your stay with us. It’s great to know that you found the room clean, the air conditioning satisfactory, and the parking convenient. We appreciate your feedback regarding the noise level; we always strive to provide a comfortable experience for our guests, and your comments will help us in that regard.We hope to welcome you back on your next visit!
房间很干净，床很舒服，干衣机坏了，值夜班的小伙子，帮忙免费烘干，值得表扬
非常出色，干净
我们在这里住了一晚。房间非常干净，员工很亲切，早餐也很棒。我们对他们的服务很满意。
不幸的是，我们房间的浴室很脏，马桶漏出的棕色污水流到了浴室地板上。
然后，我和17岁的女儿在10:30去享受热水浴缸，因为泳池区对成人开放到午夜，我被告知女儿需要身份证才能进入泳池房。如果她已经到了可以开车的年龄，并且有工作，她应该可以进入泳池房。那个上夜班的男服务员非常粗鲁，态度也很咄咄逼人。我们再也不会住这家酒店了。
我们在这里庆祝我姐姐的生日。纪念仪式用的鲜花在我们入住前几个小时被错误地送来了。不过工作人员把鲜花妥善保管，直到我们到达。甚至还把它们送到了我们的房间。
房间需要好好擦拭一下。房间里的桌子、门和台面明显很脏。太恶心了。床很舒服，早餐很棒。前台工作人员很友好。
接待员非常乐于助人，也很友好。房间非常干净……免费早餐很棒。告诉他们浴室门上的挂钩不见了。还会再来的！
房间很干净。除了欧陆式早餐，其他都很棒，入住很快，房间打扫干净，没有邻居的噪音，早餐在这方面有所欠缺。
广告上说有壁炉，但壁炉正在拆除，所以他们把壁炉关闭了。设施方面非常误导，而且收费仍然一样。
房间干净，空调良好，停车方便。总体来说，房间的噪音水平还可以 - 你可以听到楼上人们走动的声音。