My family stayed in several rooms here for a mini family reunion and we all had a great experience. Everyone at the front desk was friendly and went out of their way to help us. My room had a lovely view of the river. We all enjoyed looking at the historical exhibits around the hotel. Red Wing is a cute town too.
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酒店回复: Thank you for sharing your experience! We’re so glad your family reunion was enjoyable and that our team helped make your stay special. It’s wonderful to hear you loved the river view and our historic touches. We hope to welcome you all back to Red Wing soon! - SJH Team
5.0分
其他
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Older, well maintained, clean. Beds were comfortable. Staff was professional. Parking was efficient. Great restaurant. Spa onsite. Train did pass during the night
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酒店回复: Thank you for sharing your experience! We’re glad you enjoyed your stay, from our comfortable rooms to the restaurant and spa. Hope to welcome you back soon! -SJH Team
5.0分
其他
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Very cool historic hotel. Great restaurant, free parking ramp, very comfortable bed and pillows. Close to train tracks so we did hear trains overnight but we knew that beforehand.
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酒店回复: Thank you for your kind review! We’re so glad you enjoyed our historic charm, comfortable rooms, and dining experience. We appreciate your understanding about the nearby train and hope to welcome you back soon!
4.0分
其他
Fam reunion
Had one “snotty” waitress the night we left just trying to enjoy the outdoor venue. Too bad since most of the stay was pretty good.
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酒店回复: Thank you for sharing your feedback. We’re glad to hear most of your stay was enjoyable, though we’re truly sorry to learn about your experience with our service that evening. Your comments will be shared with our team to ensure we provide the warm, attentive hospitality our guests expect. We hope to have the chance to welcome you back for a better experience. -SJH Team
5.0分
家庭亲子
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The St. James is the most amazing hotel. The charm and elegance of the grand old St. James is everywhere throughout the place. Food is really good. The rooms are numbered and Named. When checking out, make sure you are packed and out of the room. Even the check out process is so efficient.
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酒店回复: Thank you so much for your wonderful review, Troy! We’re delighted to hear that you enjoyed the charm and elegance of the St. James, as well as your dining experience and stay. Our team takes great pride in providing a seamless and memorable visit from check-in to check-out. We truly appreciate your kind words and hope to welcome you back again soon!
2.0分
其他
Poor Service
Disappointed with service. Tried calling the front desk twice unsuccessfully. No information about vending, ice machines, etc.
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酒店回复: Thank you for sharing your feedback. We’re very sorry to hear about your experience and the difficulty reaching our front desk. That’s not the level of service we strive to provide. Your comments have been shared with our team so we can address the issue and ensure better communication moving forward. -SJH Team
5.0分
其他
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Great for a short get away
We had a great stay. The hotel is very historic and has has been kept in great condition with all of it historic charm in place. Our room was very cool, but also spacious and comfortable. The downtown area has lots of cute shops and places to eat. Its a very scenic location, great for a short getaway. The restaurants and bars in the hotel are very good as well.
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酒店回复: Thank you for taking a moment to leave a kind review! We are so glad you enjoyed your overall experience with us, and we look forward to hosting you again soon! -SJH Team
5.0分
其他
historic.
they did not clean and replinish our towels and water
Our air conditioner was broken.we had maintenence come but it did not get taken care of :(
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酒店回复: Thank you for taking the time to share your experience. We sincerely apologize for the inconveniences you encountered during your stay — especially regarding the air conditioning, housekeeping service, and replenishment of amenities. This is certainly not the level of comfort or care we aim to provide our guests. Your feedback has been shared with our maintenance and housekeeping teams to ensure these issues are promptly addressed.
5.0分
其他
Room was clean. Wallpaper is coming off in areas of our room.
Liked the Scarlet Kitchen and Bar-it was slow to get the food.
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酒店回复: Thank you! We appreciate your feedback and look forward to your next stay! -SJH Team
5.0分
其他
Loved the history of the hotel and the all the antique decor and displays.
Restaurant staff was great.
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酒店回复: Thank you, Carol! We are so glad you enjoyed your experience with us! We look forward to hosting you again soon! -SJH Team
Comfortable, unique, helpful staff
My family stayed in several rooms here for a mini family reunion and we all had a great experience. Everyone at the front desk was friendly and went out of their way to help us. My room had a lovely view of the river. We all enjoyed looking at the historical exhibits around the hotel. Red Wing is a cute town too.
Older, well maintained, clean. Beds were comfortable. Staff was professional. Parking was efficient. Great restaurant. Spa onsite. Train did pass during the night
Very cool historic hotel. Great restaurant, free parking ramp, very comfortable bed and pillows. Close to train tracks so we did hear trains overnight but we knew that beforehand.
Fam reunion
Had one “snotty” waitress the night we left just trying to enjoy the outdoor venue. Too bad since most of the stay was pretty good.
The St. James is the most amazing hotel. The charm and elegance of the grand old St. James is everywhere throughout the place. Food is really good. The rooms are numbered and Named. When checking out, make sure you are packed and out of the room. Even the check out process is so efficient.
Poor Service
Disappointed with service. Tried calling the front desk twice unsuccessfully. No information about vending, ice machines, etc.
Great for a short get away
We had a great stay. The hotel is very historic and has has been kept in great condition with all of it historic charm in place. Our room was very cool, but also spacious and comfortable. The downtown area has lots of cute shops and places to eat. Its a very scenic location, great for a short getaway. The restaurants and bars in the hotel are very good as well.
historic.
they did not clean and replinish our towels and water
Our air conditioner was broken.we had maintenence come but it did not get taken care of :(
Room was clean. Wallpaper is coming off in areas of our room.
Liked the Scarlet Kitchen and Bar-it was slow to get the food.
Loved the history of the hotel and the all the antique decor and displays.
Restaurant staff was great.